The Loan Administration Officer provides efficient offshore support for mortgage consulting operations.
The Loan Administration Officer provides efficient offshore support for mortgage consulting operations.
19d ago
19d ago
Ezy Service Centre Corporation
(20 reviews)Unclaimed
Company Profile
Company overview
Industry
Business Support Services
Company size
51-100
Primary location
20th Floor, Room 2002 Robinsons Equitable Tower, ADB Avenue corner Poveda St. Ortigas Center Pasig City Philippines 1605
Company OverviewESC is Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverables to corporate clients in Australia. Our business is focused efficiently utilising skills and resources to deliver positive results to our clients on time, every time.We are comprised of professionals who are experts in providing specialised assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company’s growth.While we help our clients, we also want to help you fulfil your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfil. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families.We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff’s growth while fostering teamwork, allowing each employee to take pride in their work.Our customers appreciate the refreshing personalised service that we provide. Once you become an ESC employee, you will assist our clients to answer their enquiries. It is very important that they do not speak to robots, but to real professionals who empathise with them while providing fast and reliable service. And because our real world customers are as varied as the colours of the rainbow, we hire people who also enjoy the unconventional; those who find fulfilment in thinking out of the box, and those who go above and beyond to help our customers as ESC and hassle-free as possible.Just like the ‘ESC’ keyboard button that ends completed tasks so that you can begin on a new one, ESC lets you start on your new life as a well-rounded individual, providing the best of Filipino service and talent to our Australian Clients.ESC Service offers:- Competitive compensation package and benefits- Continuous training and real-world learning- Health Coverage- Fixed day shift- Company events- Attendance and meal allowance- Personalised care with our Human Resources Team- Mentoring with Company Senior Management and Executives- Endless opportunities for career growth
Jobs at Ezy Service Centre Corporation
Based on your search activityReviews overview
4.320 ratings in total
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What’s it like working at Ezy Service Centre Corporation?
AI summary of recent reviews
Employees at Ezy Service Centre Corporation appreciate the recognition of milestones and fun work environment fostered through team building activities. They value the competitive compensation and benefits, such as attendance allowances, discounts, and the promotion of work-life balance. Opportunities for growth and development through training and mentorship are also commended, along with the supportive management and family-oriented culture.
However, some potential challenges include limited opportunities for growth in certain roles or when accounts close, and the need for additional manpower during peak workload periods. The COVID-19 pandemic has limited access to some company benefits and social gatherings. Additionally, some employees have suggested improvements to facilities and resources, such as the pantry size and shuttle service, and the hiring process, particularly the online assessment, has been noted as challenging by some candidates.
Recent reviews
4.0
Transcriptionist
Feb 2024Ortigas Pasig City Metro Manilaformer employee
a great and fun working environment
The good things-employee milestones are celebrated whether personal or professional
-fun working environment
-annual salary appraisal
-weekly attendance allowance
-weekly team building (Friday's The Juice)
-annual team building activities
-top bosses address you by your name
-weekday workday
-morning shift
-travel distance
The challenges-accounts can be unstable
-core business is loan/mortgage, so there are limited opportunities if you don't fit in the role or when an account closes
-small pantry
5.0
Data Entry
Mar 2021HR is caring and attentive
The good thingsNo pay disputes and HR is attentive to issues raised
The challengesAffected by pandemic, we miss the events and social gathering within ESC.
5.0
Broker Assist
Feb 2021Feedback on work performance
The good thingsA weekly feedback was provided to me when I started working for ESC. At first it was hard because I did not really want to be pressured with work during training. I do appreciate it all the more I stayed with the Company as it gave me the chance to see how I am doing and a real time feedback is provided.
The challengesIt can get busy with so many tasks to be done all at the same time, but nothing beyond what can't be done as a team!
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