Entain
    (19 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Casinos & Gambling

    Company size

    101-1,000

    Primary location

    6th flr. Tower 3 Double Dragon Plaza, Macapagal Ave. Cor EDSA Pasay City
    Entain plc (LSE: ENT) is the FTSE 100 company that is one of the world’s largest sports betting and gaming groups operating in the online and retail sector. Via our unique proprietary technology platform, we offer sports betting, casino, poker and bingo online and operate some of the industry’s most iconic brands including Ladbrokes, Coral, BetMGM, bwin, Sportingbet, Eurobet, partypoker, partycasino, Gala and Foxy Bingo.In December 2020 we rebranded our Group from GVC Holdings, to reflect our ambition to be the world-leader in sports betting and gaming entertainment.We are licensed and operate in more than 20 countries, across five continents around the globe.

    Reviews overview

    3.619 ratings in total
    5
    7
    4
    5
    3
    2
    2
    3
    1
    2
    84%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends

    What’s it like working at Entain?

    AI summary of recent reviews

    Employees appreciate the work/life balance at Entain, with minimal overtime and a genuine focus on valuing staff. Management is generally viewed positively, with approachable and caring leaders who foster a supportive culture. The office environment is described as excellent, with a relaxed atmosphere and good facilities. Employee perks such as Fruity Fridays, free monthly lunches, and shuttle services are highly valued. Salary is competitive and paid on time, and colleagues are friendly and helpful, creating a positive team atmosphere.

    However, there are some potential challenges, such as limited career growth and promotion opportunities, which some employees feel could be improved. Workload can be heavy at times, with responsibilities occasionally extending beyond job descriptions and some quotas feeling unrealistic. There have been mentions of salary disputes and inconsistencies with bonuses, though these issues may be being addressed. Processes and systems undergo frequent changes, requiring staff to adapt regularly. Some employees have noted that facilities could be improved, particularly regarding parking space and office location. Additionally, communication around policies and dispute resolution could be clearer, with some noting a lack of formal handbooks and delays in resolving issues.

    Recent reviews

    5.0
    Customer Service Team Manager
    Apr 2026
    Pasay City Metro Manila6 to 7 years in the role, former employee
    An exceptional experience defined by a supportive team and a seamless work culture.
    The good thingsThe standout feature of my time here was the work environment.
    The challengesNo areas for improvement that I can identify.
    1.0
    Customer Service Representative
    Jan 2025
    United Bayanihan San Pedro City LagunaLess than 1 year in the role, former employee
    Worst experience ever
    The good thingsNothing. Worst , Pathetic, useless
    The challengesAfter successfully clearing three rounds of interviews and signing the contract, the HR team was unable to verify my right-to-work status in the UK. Despite it being explicitly stated in simple English that I am permitted to work a maximum of 20 hours part-time on gov.uk, they claimed I was not eligible. This caused significant confusion and wasted both my time and effort. Unfortunately, this reflects poorly on the company's hiring process. The lack of competence displayed by both the HR team and management led to a highly frustrating experience. Proceed with caution if considering this organization
    1.0
    Customer service
    Aug 2021
    Pasay City Metro Manila1 to 2 years in the role, former employee
    Don't work here, you will be miserable.
    The good thingsRotating schedule, no delay in salary
    The challengesSevere politics, tolerated maniac employees, power trip, work overload
    Ratings for Entain are shared as-is from employees in line with our community guidelines
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