Cloudstaff
    (51 reviews)

    Company Profile

    Company overview

    Industry

    Employment Services

    Company size

    1,001-5,000

    Primary location

    Pampanga, Makati, and Ortigas
    About UsCloudstaff is very committed to creating new and exciting careers for our staff, building great tools and services for our global client base and developing innovative technologies that will shape the future of the outsourcing industry.OUR STORYCloudstaff was established in 2005 by Australian Internet pioneer Mr Lloyd Ernst. The company initially focused on software development for Western markets.In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region. As a result of the successful expansion, the company was able to extend its service offerings and workforce.Because of the wealth of local talent and strong, experienced management, the company has continued to enjoy remarkable growth in all areas of its business year on year.WANTING TO BE DIFFERENTFrom the very start, we knew that the traditional model for outsourcing did not suit the vision we had for our business.A clear decision was made that we would not compromise our values for profits. Our clients and our staff are our number one priority. We adhere to a strict Code of Ethics and Behaviour that ensures we deliver working conditions that meet (or exceed) western standards, comply with all local labor and tax laws, provide a safe and healthy work environment for our staff and support for their families and the community.We have many years of experience in this industry and have seen the good and the bad in the way companies deal with their clients and staff – and we wanted to do better.

    Jobs at Cloudstaff

    Based on your search activity

    at Cloudstaff Philippines Inc.
    Ortigas, Metro Manila
    We are currently on the lookout for a new Sales & Administrative Support Assistant to join our team at Cloudstaff, the #1 workplace everywhere!
    We are currently on the lookout for a new Sales & Administrative Support Assistant to join our team at Cloudstaff, the #1 workplace everywhere!
    classification: Administration & Office SupportAdministration & Office Support
    2d ago
    2d ago

    at Cloudstaff Philippines Inc.
    Ortigas, Metro Manila
    We are currently on the lookout for a Flight Desk Consultant to join our team at Cloudstaff, the #1 workplace everywhere!
    We are currently on the lookout for a Flight Desk Consultant to join our team at Cloudstaff, the #1 workplace everywhere!
    classification: Information & Communication TechnologyInformation & Communication Technology
    8d ago
    8d ago

    Reviews overview

    3.951 ratings in total
    5
    29
    4
    8
    3
    2
    2
    3
    1
    9
    80%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Cloudstaff?

    AI summary of recent reviews

    Cloudstaff offers numerous attractive benefits including quarterly perks boxes, free meals, and memorable year-end celebrations. The company is known for its above-market-average salaries, strong work-life balance with work-from-home options, and a supportive management team that fosters a diverse and inclusive environment. The hands-on approach from leadership and overall company culture receive consistent praise from employees.

    However, employees face certain challenges, particularly around job security due to the client-based nature of work, with limited support during transition periods between clients. The leave policy, with 12 total days and restrictions on the first 5 days, falls below industry standards. Additionally, some employees note the lack of structured career development paths and find administrative processes, such as timekeeping, to be somewhat cumbersome.

    Recent reviews

    1.0
    Estimator
    Feb 2026
    Angeles City Pampanga1 to 2 years in the role, current employee
    They care more about their clients and treat every engaged staff very dispensable.
    The good thingsHigh basic/starting salary.
    The challengesToxic clients, unsupportive management, no performance reviews, no salary increase, no promotions. Unfair company policies favoring their client's welfare than their staff.
    4.0
    Financial Officer
    Nov 2025
    Las Pinas City Metro Manila1 to 2 years in the role, former employee
    Great BPO and Management. Work life balance really exist here.
    The good thingsQuarterly perks box, weekly engagement, mid year party, year end party and not being monitored from time to time.
    The challengesI think they can improve in terms of salary assistance to those employees who was suddenly disengaged by their clients. Some BPO's offer a 2 month salary assistance to those employees who was suddenly disengaged by their clients to help with their finances because they know that it's not easy to look for a new job. Although in Cloud Staff they will look a new job for you while you are on TLO or RTG status ( ready to go or temporary lay off status) but still it's not a guarantee (everything depends on the clients). I believe Cloud Staff has the means to provide this to their employees who was disengaged by their clients.
    4.0
    Engineering Role
    Aug 2025
    Makati City Metro Manila1 to 2 years in the role, current employee
    Experience is the best teacher
    The good thingsDiversify environment, very accommodating team, HR helps a lot
    The challengesNot much bad thing to say,
    Ratings for Cloudstaff are shared as-is from employees in line with our community guidelines
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