(6 reviews)

Company Profile

Company overview

Website

Company size

51-100

Primary location

Tycoon Center Bldg., Pearl Drive, Pasig, Metro Manila, Philippines

Experienced, Successful and Delivering.Meet TransConnection.TransConnection is a global leader in sales BPO and support services with over seven years of industry experience. Founded by a group of major sale players, we have researched, worked in and managed sales projects on a massive scale in numerous online and offline market niches including sales in ecommerce, customer support and retention, and more.We are not just another BPO center in the Philippines; TransConnection serves as the local partner of companies big and small seeking a definitive global footprint, and a significant increase in sales power.How do we do it? We settle for nothing but the absolute best, be it telecommunication and security technologies, best possibly recruited and trained staff, operational optimization, monitoring or quality assurance.Transconnection seeks competitive sales representatives who are on top of their game and customer support representaives who have a wide range of experience in both inbound and outbound calls campaingns.Join Transconnection today!

Reviews overview

3.56 ratings in total

5

3

4

1

3

0

2

0

1

2

84%

Rate salary as high or average

67%

Employees recommend this employer to friends

What’s it like working at CCW Transconnection Asia?

AI summary of recent reviews

Employees at CCW Transconnection Asia praised the leadership and management for being good, adjusting to employees' needs, and not compromising the company's quality of service. The people at the company were highlighted as a positive aspect, and employees noted that the company offers good pay and less stress, with compensation higher than expected for the level of work required. Some employees found the job and tasks to be easy, with friendly managers and bosses.

However, there were some potential challenges mentioned, such as concerns about scheduling, although management was able to resolve these issues. One employee noted a lack of enough calls for a year, despite the metrics that needed to be filled. Some employees noted customer-related concerns and working with immediate superiors as challenges. Additionally, there were concerns raised about the company's questionable practices, with one employee suggesting that one of their software products was illegal and a scam.

Recent reviews

5.0

Technical support representative

Jun 2020

Less than 1 year in the role, former employee

Management's very friendly

The good thingsLeadership has been very good. Able to adjust to their employees and not compromising the company's quality of service.

The challengesSchedule, but management was able to resolve it.

5.0

Team leader

Sep 2019

3 to 4 years in the role, former employee

Good Place to work

The good thingsPeople and Management

The challengesNone at all.

4.0

Customer service team leader

Feb 2018

Helping each other to fulfill ones goal.

The good thingsWith good pay and less stress. It is like you are working with less stress and you are compensate more than I expected.

The challengesEvery company has it own fallback, one thing that our company faced is lacking of enough calls for a year despit of the metrics that we need to fill in.

Ratings for CCW Transconnection Asia are shared as-is from employees in line with our community guidelines

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