CBE Companies Ph, Inc.
    (10 reviews)

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    1,001-5,000

    Primary location

    Bonifacio One Technology Tower, Rizal Drive, Taguig, NCR, Philippines
    Founded in 1933, CBE Companies is a global provider of outsourced call center solutions focused on connecting people to solutions. The company specializes in receivables management and customer care services. This narrow focus enables the company to be an expert in every aspect of the business. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE's focused expertise saves its partners money and enables them to focus on their core business. With more than 1,800 people in six locations globally, CBE Companies can deliver the right solution in the right location(s) for your ever-changing business needs. Its corporate headquarters is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; New Braunfels, Texas and Manila, Philippines. The organization is consistently recognized as an Employer of Choice. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces.Follow our Blog! www.blog.cbecompanies.comFollow @CBEcompanies on Twitter at www.twitter.com/cbecompanies

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    Reviews overview

    4.310 ratings in total
    5
    6
    4
    1
    3
    3
    2
    0
    1
    0
    100%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at CBE Companies Ph, Inc.?

    AI summary of recent reviews

    Employees at CBE Companies Ph, Inc. appreciate the work-life balance, with benefits like health care from day one and fixed Sundays off. Management is praised for being good, approachable, and regularly checking on employees. The company provides empowered trainings and opportunities for growth, even for those without prior experience. Employees value the competitive salary, night differential pay, and benefits offered. The work environment is described as good, with a sense of camaraderie among teams.

    However, some potential challenges include changing schedules every quarter, limited available time, heavy workloads with long queues of calls and the need to handle irate customers, which can be demanding on their voice and health. The sleeping quarters being inside the production area and the lack of company outings or activities with families are noted as areas for improvement. While benefits are offered, some employees feel that the health card coverage and fund could be improved, particularly for beneficiaries.

    Recent reviews

    5.0
    First Party Financial Collector
    Jul 2023
    Less than 1 year in the role, current employee
    As a First Party Collections representative: I spend my day on the phone talking with customers reminding them about late or missed payments that will be in all different levels of delinquency. Help the customers find ways to set up payment.
    The good thingsEqual Opportunity, Work-Life and Balance, Health Care Day 1, Camaraderie among Teams, Empowered Trainings
    The challengesNo Company Outings and No Activities with own Families
    5.0
    Subject matter expert
    Nov 2022
    1 to 2 years in the role, former employee
    Fully recommended to work here
    The good thingsGood things are, the management are good and always checking their employees each time
    The challengesDifficulty in time and changing of schedule every quarter
    4.0
    Collection agent
    May 2022
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Good paying company, considerate HR, Good management
    The good thingsAccept no bpo exp and gave competitive salary
    The challengessleeping quarters is inside prod so you cannot bring your cp you need to asked your teammate to wake you up so you wont be late
    Ratings for CBE Companies Ph, Inc. are shared as-is from employees in line with our community guidelines
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