BrokerVA
    (5 reviews)

    Company Profile

    Company overview

    Website

    Specialities

    US Mortgage Underwriting, Loan Officer Assistant

    Company size

    101-1,000

    Primary location

    6th Floor Cyberone 11 Eastwood Avenue Eastwood City Cyberpark / Bagumbayan 1110
    One of The Top Rated Mortgage Outsourcing Companies in the US: BrokerVA is the first and only compliant virtual assistant staffing company for mortgage companies and brokers.

    Our mission statement

    At BrokerVA, our mission is to revolutionize the mortgage industry by providing unparalleled virtual assistant staffing solutions. As the first and only compliant virtual assistant company dedicated to mortgage companies and brokers, we are committed to delivering exceptional, tailored support that enhances operational efficiency, ensures regulatory compliance, and drives business success. We strive to empower our clients with innovative staffing solutions that foster growth, excellence, and integrity in every aspect of their operations.

    Awards and accreditations

    United Wholesale Mortgage (UWM) Preferred Processor 2023
    United Wholesale Mortgage (UWM) Preferred Processor 2023
    Proud Member of AIME (Association of Independent Mortgage Experts) 2023
    Proud Member of AIME (Association of Independent Mortgage Experts) 2023
    LendingPad Certified Loan Processor 2022
    LendingPad Certified Loan Processor 2022

    Gallery photos

    Reviews overview

    5.05 ratings in total
    5
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    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at BrokerVA?

    AI summary of recent reviews

    BrokerVA offers a friendly and supportive work environment with approachable management and a positive, collaborative culture. Employees appreciate the highly flexible work-from-home arrangement, which promotes an effective work-life balance. The company provides opportunities for career growth and development, offering thorough training materials and engaging sessions to help employees acquire new skills and knowledge. Additionally, BrokerVA offers competitive salaries, outstanding benefits, and a permanent work-from-home setup.

    However, some potential challenges include the need for employees to adjust their work-life balance to accommodate different time zones, occasional issues with internet connectivity while working remotely, and the fast-paced environment of the mortgage industry. Furthermore, employees are encouraged to continuously upskill themselves and stay proactive in their learning to keep up with the evolving industry.

    Recent reviews

    5.0
    Information Technology Support Specialist
    Sep 2024
    Cagayan de Oro Misamis Orientalcurrent employee
    Overall I am grateful and will continue to support everyone to assist the ongoing success of BrokerVA
    The good thingsThe team is friendly and discipline and the management is approachable and friendly.
    The challengesThe most challenging aspect would be adjusting my work life to cater to the different timezone.
    5.0
    Junior Human Resources Administrator
    Sep 2024
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Working at BrokerVA has been one of the best decisions I've made. It has significantly contributed to both my career and personal growth, and they truly value and reward my efforts.
    The good thingsBrokerVA combines a highly flexible work-from-home arrangement with a supportive and friendly work environment, promoting both effective work-life balance and a positive, collaborative culture.
    The challengesInternet Connection: Employees may face occasional issues with internet connectivity.
    5.0
    Human Resources Manager
    Sep 2024
    Muntinlupa City Metro Manila
    BrokerVA offers a rewarding remote role in mortgage virtual assistance with a supportive environment, excellent growth opportunities, and a chance to make a significant impact in the industry.
    The good thingsAs someone in-charge on overall HR operations with visibility on our overall company's workflow, I’m thrilled to share why BrokerVA stands out as an excellent choice for those seeking to advance their career in mortgage virtual assistance. Our team is at the heart of everything we do, and we’re dedicated to providing a rewarding and dynamic work environment. We specialize in delivering top-tier support to mortgage professionals, and our virtual assistants play a crucial role in streamlining loan applications, managing client interactions, and ensuring compliance. Our team members enjoy the flexibility of remote work, with fixed weekends off, HMO coverage with 2 dependents, complete government benefits, enjoys 100% bonus from clients and quarterly social events offered for free by our company! We have our internal coaches who are always available to assist our VAs should they need help on disclosing their files. I've been with a US mortgage company since 2016 and I have not seen a company that offers unlimited one-on-one assistance on disclosing files.
    The challengesHere’s the challenge: if you thrive in a fast-paced environment and enjoy solving complex problems, you’ll find our dynamic work setting both rewarding and invigorating. Here at BrokerVA, we’re looking for detail-oriented, motivated individuals ready to tackle challenges head-on and contribute to our clients' success.
    Ratings for BrokerVA are shared as-is from employees in line with our community guidelines
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