Employees at British American Tobacco appreciate the high salaries and benefits, including perks like company cars. The positive culture and supportive management are also highlighted, along with opportunities for growth and development through training and advancement. Some reviewers noted the ability to work from home, contributing to a good work-life balance.
However, there are potential challenges, such as operational issues like machine troubleshooting and ensuring nationwide product availability. Improvements could be made to internal processes within HR and Finance departments, particularly around reimbursements and documentation handling. Additionally, the tobacco industry is described as highly competitive, which can create a challenging environment.