Bolton International, Inc.
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    Bolton International, Inc.
    (40 reviews)
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    Company Reviews

    Working at Bolton International, Inc.

    3.540 ratings in total
    5
    17
    4
    7
    3
    4
    2
    4
    1
    8
    90%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(40 ratings)
    Career development
    3.1(40 ratings)
    Benefits & perks
    3.4(40 ratings)
    Management
    3.2(40 ratings)
    Working environment
    3.6(40 ratings)
    Ratings for Bolton International, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    most recent
    3.0
    NA
    Oct 2022
    1 to 2 years in the role, former employee
    Easier BPO experience compare to others
    The good thingsSalary is good for me knowing that we do calls
    The challengesManagement did not handle the situation well when their agents were accused of something they did not do. They just follow what the clients wants without investigating internally first.
    2.0
    DPS
    Aug 2022
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Slow growth. Client-oriented.
    The good thingsWork from home since the pandemic with 1k internet allowance.
    The challengesClient-centric. Will focus more on the growth of the billables since they will gain from it $$$. If your client doesn't give much care on this, or if you are a non-billable, you will probably only be anticipating on the annual increase yearly even if you do your best (which only started last 2021). They ALWAYS prioritize hiring higher management without helping the employees who have been in the company for years to grow first.
    1 person found this helpful
    5.0
    Supervisor
    Jul 2022
    Less than 1 year in the role, former employee
    Good company culture + opportunities for growth
    The good thingsOne of the best things about working here is the company culture. I've collaborated with teammates and workmates who are kind, friendly, and considerate! That's not easy to find in the corporate world. I also felt supporter by our leaders. I'm grateful that they saw my potential and trusted me. With their guidance I felt like I grew so much. There are also a lot of opportunities for promotion here. Some got offered promotions even after just a few months since they started. Sadly I had to leave due to personal matters, but I will definitely cherish all the memories and connections I gained while working here.
    The challengesNone that I can think of
    5.0
    Multimedia designer
    Jul 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Productive work environment
    The good thingsI love that my work is not repetitive, and I'm given different opportunities to hone my skills. Also the fact that we have an open communication within the team and the management. They're all easy and fun people to work with.
    The challengesNone right now, good place and benefits since day 1
    5.0
    Multimedia designer
    Jul 2022
    Taguig City Metro Manilacurrent employee
    Great Company. Employee-Focused. Supportive Community
    The good thingsThey recognize your accomplishments, big or small. Employees/Team members look out for each other.
    The challengesI can't think of anything as of the moment.
    5.0
    Application support engineer
    Apr 2022
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Great Company for Upskilled workers.
    The good thingsGreat opportunities, and Great support. I was lucky to be able to work for this company and it's a shame that they had to let me go due to certain concerns. I would wholeheartedly recommend this company for anyone who wants a challenging role.
    The challengesThe roles are demanding and would allow thinkers to grow. This is not a place for people who are used to day-in day-out roles that are repetitive. This is a place where you have to troubleshoot and exert effort to complete your work.
    5.0
    HR generalist
    Apr 2022
    Batangas CalabarzonLess than 1 year in the role, current employee
    Great HR management and salary
    The good thingsThe newly transformed and automated HR system is great as well as the new HR personnels. They handle concerns immediately and within the timeframe. They have many events especially in employee engagement so that even if the setup is wfh, we would always feel that we are part and belong to the company. The supervisors and directors are approachable and friendly. They treat all employees equally with respect.
    The challengesThey need a solid schedule for the rto setup. But their office is great. They just need to setup sleeping quarters to align with DOLE Standards because they are an IT/BPO company now.
    2.0
    Team Leader
    Feb 2022
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Work pressure but fun colleagues
    The good thingsI had a great relationship with my team and boss from Singapore
    The challengeswork hours are brutal and the carpet on the floor is too dirty, no bidet
    1 person found this helpful
    3.0
    Data analyst
    Jan 2022
    Slow growth. Permanent Work from Home.
    The good thingsWe are working from home since the pandemic. Big help for everyone's safety. They also gave us a 1k internet allowance since it started.
    The challengesSlow growth. They prioritize hiring higher levels/management without prioritizing the growth of the employees who have been in the company for years. They seldom do salary alignment and the annual increase only started in 2021 and we will only get a maximum of 7% unless you get a promotion.
    5.0
    Analyst
    Oct 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Great place to work!
    The good thingsBolton understands the people's need. There's a lot of perks, the benefits are people centric and I'm happy I'm still with this company.
    The challengesNone that I can think of, we are all working from home and no one is required to go to the office unlike other companies who will risk the safety of their employees for their gain.
    1.0
    HR
    Aug 2021
    Paranaque City Metro Manila1 to 2 years in the role, current employee
    Poor Management and People does not care on employees.
    The good thingsNone really people there are just focused on money
    The challengesThe management they don't really care about their employees.
    1 person found this helpful
    5.0
    Research Analyst
    Jul 2021
    Manila City Metro Manila7 to 8 years in the role, current employee
    I found personal and career growth in the company
    The good thingsThe atmosphere is very familial, warm yet professional. I've been with the company for more than 5 years now. And what made me stay is the career development I have gained, the people I've made friends with, and knowing that the company is here to support every individual in their profession
    The challengesYou need to be very good at your job to be promoted, but then again it's a given. :)
    5.0
    Developer
    Jul 2021
    Quezon City Metro Manila3 to 4 years in the role, current employee
    This is a happy place to build your career!
    The good thingsIn Bolton you are given the opportunity to directly work with the clients and it's an amazing experience. It's like I'm working overseas but I'm home.
    The challengesI cannot think of anything, I'm happy and i saw a big improvement from the previous years.
    5.0
    Data Processing Analyst
    Jul 2021
    Taguig City Metro ManilaLess than 1 year in the role
    Great hiring process
    The good thingsThe recruiter who hired me took good care of my application. She guided me until I started working and even checks on me from time to time
    The challengesI don't know. I just started.
    5.0
    Analyst
    Jul 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Great career and competitive salart
    The good thingsi'm a newbie in tgis industry but they offered me a great job with a competitive salary.
    The challengesnone that i can think of
    5.0
    Operations Support Lead
    Jul 2021
    Las Pinas City Metro Manila1 to 2 years in the role, current employee
    Empowers your full potential
    The good thingsThis is the only company I joined where they empower you to find your passion and supports you to be good at it!
    The challengesAll companies experienced hiccups during the pandemic, but now I see a lot of projects being implemented and it's all for the benefit of its employees.
    5.0
    Data analyst
    Jul 2021
    Pampanga Central LuzonLess than 1 year in the role, current employee
    Happy to be here at Bolton
    The good thingsLoving everyone. Everyone's helping each other, even with clients
    The challengesNone that I can think of
    4.0
    IT
    Feb 2021
    Okay, so so, good, nice
    The good thingsNo to little company politics, people are nice
    The challengesAdmin and HR need a lot of improvement
    5.0
    CSR
    Dec 2020
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Easier life for higher pay
    The good thingsI like the support structure. Everyone is really nice but smart. The work is easy for the pay. Freedom to work with clients.
    The challengesIt is a small company compared to others so promotion can be slower.
    1.0
    DPS
    Nov 2020
    3 to 4 years in the role, former employee
    IF YOU WANT STRESS THIS IS THE ONE!
    The good thingsbalance work/life environment
    The challengesPoor HR Management, Salary schedule, Poor system management
    1 person found this helpful
    2.0
    Software development engineer
    Nov 2020
    Taguig City Metro Manila9 to 10 years in the role, former employee
    If your client was gone or dissolved, this company treated you like a trash.
    The good thingsThe management kinda nice to you if you have a client.
    The challengesNo job security and poor management.
    4 people found this helpful
    1.0
    Data Processing Specialist
    Sep 2020
    1 to 2 years in the role, former employee
    Not the company you'd wish for
    The good thingsEveryone is friendly and nice. The facility is good.
    The challengesSalary is not consistent, there are cut-offs that your salary will be divided into 2, which will cause us so much hassle. It's hard to budget money when it's incomplete. Our 13th-month pay is also divided into 2, they give it on different days. and due to the pandemic, some regular employees went into floating status, and with that, they didn't prioritize tenured employees knowing that they are still hiring new applicants for new positions.k
    3 people found this helpful
    1.0
    DPS
    Jul 2020
    Less than 1 year in the role, former employee
    Lost jobs not good experience
    The good thingsFriends and time management
    The challengesThey let go of a lot of employees and have confusing testimonies—
    1 person found this helpful
    1.0
    Analyst
    Jul 2020
    3 to 4 years in the role, current employee
    Bad experience, a friendly warning.
    The good thingsThe pay is average, work was easy.
    The challengesThe Management is poor and unprofessional. There is no growth.
    2 people found this helpful
    2.0
    Analyst
    Jul 2020
    3 to 4 years in the role, current employee
    not a secure company to work for
    The good thingsexcellent work/life balance
    The challengesOverall, the management is poor and not so professional like other companies. We've experienced salary delays multiple times and undue deductions due to technical errors on their end. It is also not a very secure company to work for. You can suddenly lose your job if the client decides to pull out. The management won't also give the worker enough notice time, workers just get surprised that they already don't have a job the next day.
    3 people found this helpful
    1.0
    Data Analyst
    Jun 2020
    5 to 6 years in the role, current employee
    Just a Review to Warn
    The good thingsCarefree work environment. Great place to work if you're pursuing other stuff on the side.
    The challengesNo opportunity for growth, employee handling is terrible.
    3 people found this helpful
    3.0
    Campaign analyst
    Nov 2019
    1 to 2 years in the role, current employee
    Operations
    The good thingsFree and flexible. Grants independence
    The challengesPoor operations and processes. Terrible facilities. Overworked HR, admin and IT. Charges steep from clients, but doesn't translate to employee's pay. Poor processes.
    1 person found this helpful
    1.0
    Noc analyst
    Aug 2019
    Less than 1 year in the role, former employee
    Unstable company/no future
    The good thingsgood friends plus salary
    The challengescompany is unstable,not for long term career. many accounts were pulled out. no clinic, no permanent stations, there's no even HR office. No career development.
    2 people found this helpful
    4.0
    DPS
    Jul 2019
    1 to 2 years in the role, former employee
    I enjoyed my stay
    The good thingsIt has an easy-going environment. The employees are friendly and the management are approachable. Not that strict with dress codes.
    The challengesI did not see myself growing within the company as it is an outsourcing company. Most likely you'll say on your chosen role until the client would need you to fill up another/or a higher role for their company.
    1 person found this helpful
    5.0
    Research analyst
    Nov 2018
    Less than 1 year in the role, current employee
    It's an outsourcing company with great compensation for selected clients/accounts
    The good thingsThe managers are very friendly and will engage you well in the sense that they make you feel at home and in good hands.
    The challengesNo fixed days off for some clients/accounts.
    2 people found this helpful
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