Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Room 1001 10/F, Net Cube Center, 3rd Ave., cor 30th St., BGC, Taguig
    SupportNinja and Bolton are Remote-First organizations that have joined forces. Guided by an Employee-Focused philosophy, we are your allies in Growing Better Together!

    Reviews overview

    3.540 ratings in total
    5
    17
    4
    7
    3
    4
    2
    4
    1
    8
    90%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at Bolton International, Inc.?

    AI summary of recent reviews

    Employees at Bolton International, Inc. appreciate the warm and supportive company culture, with friendly colleagues and an emphasis on work-life balance through flexible work arrangements. They value the opportunities for career growth and the chance to work directly with clients.

    However, there are some potential areas for improvement, such as concerns about management practices and prioritising client needs over employee concerns. Additionally, some employees feel that career progression for existing staff may be hindered, with the company prioritising external hires for higher-level roles. There have also been issues raised regarding compensation and benefits, including inconsistent salary payments, lack of increases for non-billable roles, and inadequate facilities.

    Recent reviews

    3.0
    NA
    Oct 2022
    1 to 2 years in the role, former employee
    Easier BPO experience compare to others
    The good thingsSalary is good for me knowing that we do calls
    The challengesManagement did not handle the situation well when their agents were accused of something they did not do. They just follow what the clients wants without investigating internally first.
    2.0
    DPS
    Aug 2022
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Slow growth. Client-oriented.
    The good thingsWork from home since the pandemic with 1k internet allowance.
    The challengesClient-centric. Will focus more on the growth of the billables since they will gain from it $$$. If your client doesn't give much care on this, or if you are a non-billable, you will probably only be anticipating on the annual increase yearly even if you do your best (which only started last 2021). They ALWAYS prioritize hiring higher management without helping the employees who have been in the company for years to grow first.
    5.0
    Supervisor
    Jul 2022
    Less than 1 year in the role, former employee
    Good company culture + opportunities for growth
    The good thingsOne of the best things about working here is the company culture. I've collaborated with teammates and workmates who are kind, friendly, and considerate! That's not easy to find in the corporate world. I also felt supporter by our leaders. I'm grateful that they saw my potential and trusted me. With their guidance I felt like I grew so much. There are also a lot of opportunities for promotion here. Some got offered promotions even after just a few months since they started. Sadly I had to leave due to personal matters, but I will definitely cherish all the memories and connections I gained while working here.
    The challengesNone that I can think of
    Ratings for Bolton International, Inc. are shared as-is from employees in line with our community guidelines
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