Bank of the Philippine Islands
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    Bank of the Philippine Islands
    (375 reviews)
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    Company Reviews

    Working at Bank of the Philippine Islands

    4.3375 ratings in total
    5
    191
    4
    124
    3
    49
    2
    6
    1
    5
    79%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(375 ratings)
    Career development
    4.0(375 ratings)
    Benefits & perks
    4.1(375 ratings)
    Management
    3.8(375 ratings)
    Working environment
    4.0(375 ratings)
    Diversity & equal opportunity
    4.3(3 ratings)
    Ratings for Bank of the Philippine Islands are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 375 reviews sorted by most recent
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    most recent
    5.0
    Customer Service Associate
    May 2026
    Makati City Metro Manila11 to 12 years in the role, former employee
    Good company to work with. Very memorable one.
    The good thingsBenefits and basic pay offered. Bonuses.
    The challengesWork Life Balance for employees in your branches.
    5.0
    Project Team Leader
    Jan 2026
    Makati City Metro Manila2 to 3 years in the role, current employee
    Teamwork makes the dream work
    The good thingsI enjoy working with my team
    The challengesBetter coordination from counterparts outside the bank
    5.0
    Customer Service Representative
    Mar 2025
    Surigao City Surigao del Norte3 to 4 years in the role, former employee
    My experience in BPI is great and memorable.
    The good thingsGreat benefits, bonuses, kind officers and emplyees
    The challengesThere is nothing that I don't like
    4.0
    Collector
    Sep 2023
    Collector hard account
    The good thingsManage collection focusing
    The challengesTo recover some hard accounts
    5.0
    Bank teller
    Sep 2023
    This is a comercial bank where you can work in a nice and friendly environment
    The good thingsThis bank is a good bank specially on benefits this bank is the great
    The challengesCompetent and agile honesty and integrity
    5.0
    Phone banking Specialist
    Sep 2023
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    It was a great experience to become one of the big and famous company in the Philippines.
    The good thingsIt was a great experience to be part of the BPI I learned a lot through experience . its was a nice experience specially in work area and good friends and teammates
    The challengesI learned a lot in BPI the challenges that i faced is about the management, the personality of the team leader is very strong and of how they encourage the members or the team is different likewise to the normal.
    1 person found this helpful
    5.0
    CSSA
    Aug 2023
    Manila City Metro Manila3 to 4 years in the role, current employee
    Good benefits and work environment
    The good thingsGood work environment
    The challengesWorkload and clients can’t accompany because of small staff in branch operations
    5.0
    Data encoder
    Aug 2023
    May a little bit struggle but it is good to work with data encoder
    The good thingsMy good experience in data encoding such as putting some importance data and transferring data which can make easier to secured data.
    The challengesI might not saying it is tough but it's a challenging to finish all the task within the day, if u got finished its worth it.
    4.0
    Backroom Office Administrator - Processing Center
    Aug 2023
    Manila City Metro Manila
    Good Bank, Great Opportunities
    The good thingsgood work ethic, branch seminars, teamwork, team-building activities, and leadership and officer training programs.
    The challengesstressful, work overload, too much paperwork, physical discomfort, mental strain, and anger management.
    5.0
    Customer associate
    Jul 2023
    7 to 8 years in the role, former employee
    Happy and always excited to help clients with their finances
    The good thingsWork place and everyday experience in customer service
    The challengesHow to deal with people everyday
    5.0
    Accounting staff
    Jul 2023
    27 years being loyal to this company provide us good compensation and benefits.
    The good thingsHigh compensation. Provides a good benefit package. Provides a good environment for the employees. Provide good training and seminars
    The challengesWorkplace is too far from my house
    4.0
    Assistance manager
    Jul 2023
    Marikina City Metro Manila
    Teamwork and workhard
    The good thingsBPI always want their employees to learn and improved their skills and knowledge by providing them a trainings and seminars. Salaries and Benefits are competitive to the other banks companies.
    The challengesThe challenges working with BPI are long queue on the branch, call outs so much expectations as an officer in terms of operations cross sells documentations, Audit reviews, Concerns of the clients and so much more.
    3.0
    Bank teller
    Jun 2023
    Tanay RizalLess than 1 year in the role, current employee
    I have no experience at all but I'm willing to learn and to hundle may my ability how a good emplyee
    The good thingsI have no idea but I'm willing to learn
    The challengesPag wla team work Pag Hindi marunung magmalaskit
    5.0
    Part timer
    Jun 2023
    Alabang Muntinlupa City Metro Manila3 to 4 years in the role, current employee
    I will trying my best to our company
    The good thingsFor me i feel I'm not very stressed in this company
    The challengesI don't know because i have now experience
    5.0
    Bank Teller
    May 2023
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Its like having a nightmare every time you office out
    The good thingsI’ve learned about banking and financial services. Also investment entities.
    The challengesHigh risk position and low salary, and in the branch where I assigned not a good working environment
    5.0
    Any kind of position
    Mar 2023
    1 to 2 years in the role, former employee
    Cashier at Lopues value store- end of contract,,,Cashier at merzci sagay- end of contract
    The good thingsIt's challenging,I can gain more experience,,can work under pressure,,I can handle communicate customer well
    The challengesI can enjoy working here,because I can learn a lot and get more challenging experience here.
    5.0
    Phone banker
    Mar 2023
    Quezon City Metro Manila5 to 6 years in the role, current employee
    Nice place to work with.
    The good thingsThe good thing training will get you prepare to the real battle
    The challengesDealing with difficult client
    5.0
    Customer service
    Feb 2023
    A bit stressful working on physical branch but very enjoy and you will have to multitask.
    The good thingsHappy environment, good customer interactions, making friends with clients, friendly staff, kind managers.
    The challengesNo break time, sometimes no lunch time, short-staffed.
    1.0
    Financial analyst
    Jan 2023
    Quezon City Metro Manila
    ACCOUNTING ASSISTANT, TO ENCODE OF THE VOUCHER.
    The good thingsBECAUSE THIS IS RELATED OF MY COURSE.
    The challengesI THINK THIS IS HAPPY FOR ME
    4.0
    IT Professional
    Dec 2022
    Makati City Metro Manila11 to 12 years in the role, current employee
    Great learning environment
    The good thingsIntensive technical boot camps used to be conducted in-house. Lots of learning opportunities while doing the job. When you connect to SMEs, the wisdom and knowledge they share are invaluable.
    The challengesThe tools provided to get the job done could be better. I hope that knowledge transfer sessions and proper KT documents become normalized.
    5.0
    Bank teller
    Dec 2022
    Bacolod Lanao del Norte9 to 10 years in the role, former employee
    My work with BPI has been really great and awarding
    The good thingsI enjoy working with my peers and kind immediate supervisors., and i get to work with so many people each day
    The challengesChallenges that i encounter are those with cross selling products and services of BPI and at the same time working my role as a teller
    5.0
    Assistant manager
    Nov 2022
    Makati City Metro Manila11 to 12 years in the role, former employee
    good company, considerate and friendly
    The good thingsfriendly environment continous learning and career development
    The challengesworkload and high quota demand
    4.0
    Marketing
    Nov 2022
    1 to 2 years in the role, former employee
    Mold me in a field wherein opportunities are limitless
    The good thingsEnhances my interpersonal skill as a fresh graduate and enables me to discover what are my abilities in terms of situational and technical aspects in line to work. As my first employer, BPI gives me an experience of corporate and casual environment in work space that excites me and love the work that is given to me.
    The challengesThe management and the team assures that any challenges that may occur must have a relative solution and that makes me ready and well trained to face another challenges in the future.
    5.0
    Assistant Manager
    Oct 2022
    Great and collaborative
    The good thingsCollaboration of employees with different units of the Bank. Employee inclusion.
    The challengesChallenges are more on the regulatory bodies due to being a bank.
    3.0
    Unipro
    Oct 2022
    Quezon Panabo City Davao del Norte5 to 6 years in the role, current employee
    Working in Banking Industry
    The good thingsThis company gives you a competitive benefit and salary.
    The challengesThe salary you've received is not that enough for the stress you'll gain from workloads and targets. As well as toxic attitude of some officers. Also, promotion is slow-moving.
    4.0
    Department of Agriculture RFO XII
    Oct 2022
    I can help people and touch people lives
    The good thingsI love to share my educational background, my knowledge and potential and also my my previous job experience.I am honored to serve people with good motives and used my talent to expand my horizon and gain more experience in the future.
    The challengesI don't think so that I can't see my self not enjoying working in the company because it is common to the every company to face irate customer, it is a challenge for me to be face them with patient because it is apart of work. And everywhere there is a risk and the challenge to it is how to deal every sistuation.
    4.0
    Credit investigator
    Oct 2022
    9 to 10 years in the role, former employee
    I matured professionally thru my job experience & various seminars attended
    The good thingsGood working environment, free seminars & team buildings plus health benefits
    The challengesSalary packages of employees are quite low compared to other commercial banks
    5.0
    Brand associate
    Aug 2022
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Good service, happy..
    The good thingsFollow the rules my company
    The challengesEnjoy help the costumer
    5.0
    Oversee brand and digital matters
    Aug 2022
    Worked with Excellence
    The good thingsEmployees are encouraged to maximize their potential talents, skills, and wit.
    The challengesFelt stressful. The company should provide a health and fitness area with restrooms and bath areas.
    5.0
    senior service associate
    Aug 2022
    Lapu-Lapu City Cebu
    Great company to learn
    The good thingslots of training & seminars for carrier advancement
    The challengesfull loads of works and need to multi task and can handle pressure
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