Company Profile

    Company overview

    Industry

    Electricity, Gas & Water Services

    Company size

    101-1,000

    Primary location

    Balibago, 3923 MacArthur Highway, Angeles City, Gitnáng Luzon, Pilipinas
    To give a short background, BWSI is a private water utility offering water supply and distribution to 80 franchises in municipalities and subdivisions in the provinces of Pampanga, Bulacan, Tarlac, Nueva Ecija, Pangasinan, La Union, Ilocos Sur, Nueva Vizcaya, Aurora, Benguet, Laguna, Batangas, Zambales, Mindoro, Bohol, Davao, Zamboanga and Iloilo. The company was established in 1958 by the Porac family in Brgy Balibago in Angeles City and Brgy. Dau in Mabalacat, Pampanga. In 1998, a group of investors led by Michael Escaler and Cristino Panlilio bought BWSI from the Santos family and expanded the business throughout Central Luzon and most recently the Visayas.Today, BWSI provides running water to more than 200,000 households throughout its franchise areas. BWSI works closely with the National Water Resources Board (NWRB) in the pursuit of improving potable water supply in the countryside which is likewise one of the priority goals of the national government. The NWRB considers BWSI the largest and most efficiently operated provincial privately owned waterworks system in the country. The awarding and granting of franchises were made possible by BWSI’s outstanding reputation of being able to deliver the best water service possibleOn Corporate Social Responsibility, BWSI supervises, en gratis, the 3H Grant Waterworks project of the Rotary Club of Makati. The 3H programme of Rotary International seeks to provide service to the needy through non-profit ventures addressing humanitarian, health and hunger needs. Through BWSI’s support, the project has been able to sustain itself and even grow from one branch to two branches. It is currently serving more than 1,000 low income families in Pampanga and Tarlac.VisionTo promote growth and development in communities by providing quality basic services.Mission1. To maintain an efficient and extensive water system in our franchise areas;2. To provide high-quality water to our consumers;3. To ensure customer satisfaction;4. To apply appropriate technology to maintain a competitive advantage;5. To explore and continually invest in more infrastructure and services to the communities that we serve;6. To expand our franchises and provide basic services to previously un-served areas; and7. To pursue mutually beneficial relationships with our stakeholders.

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    Reviews overview

    4.17 ratings in total
    5
    4
    4
    0
    3
    3
    2
    0
    1
    0
    57%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at Balibago Waterworks System, Incorporated?

    AI summary of recent reviews

    Employees at Balibago Waterworks System, Incorporated appreciate the comfortable and casual working environment, as well as the provision of agreed-upon benefits such as SSS contributions. They value the opportunities to learn and improve themselves through their work, and some enjoy the varied nature of their tasks, with new challenges presenting themselves daily. Co-workers are accommodating and welcoming, fostering a supportive work environment.

    However, there are some potential areas for improvement. Concerns have been raised regarding the company culture, where employees may feel penalised for mistakes or a lack of process improvement. Work procedures and processes could be more consistent and streamlined, as some find them redundant or lacking in certain areas. Resources and equipment maintenance could also be improved, with slow requests and frequent need for repairs. Certain roles, particularly those involving multitasking, may have a heavy workload that requires employees to stay focused. Additionally, employees may be assigned to work in remote locations, potentially as far as the Visayas region.

    Recent reviews

    3.0
    Asset Custodian
    May 2019
    Less than 1 year in the role, former employee
    Inventory Control and Distribution
    The good thingsWork is Manageable and you have a lot of time if your working in one of their branches but depends on who is the person in charge in my opinion. Working environment is ok to a degree and they pay your benefits as agreed upon in the contract.
    The challengesCompany culture is not good, people tend to be complacent or they're not actually improving their process. They tend to be so sensitive because of the culture (if you make mistake, you get monetary penalized).
    5.0
    HR personnel
    Mar 2019
    1 to 2 years in the role, current employee
    Good Benefits!
    The good thingsI like my job because no day is ever the same. Each day I am presented with new challenges and situations, which really helps me to stay focused and interested. I also enjoy being able to be as creative as I can. Also, employees are always accommodating and very welcoming. The organization offers seminars for career and personal enhancement, and the management care for it's people.
    The challengesLong working hours. Mon-Fri: 8:00-5:00 ; Sat: 8:00-12:00pm
    5.0
    OJT
    Mar 2019
    Less than 1 year in the role, current employee
    As being part of the company, I really enjoyed perfomed my duties inside the organization.
    The good thingsAt first i was feel nervous with the tasks assigned to me but lately, I was appreciate my work in here because it helps me to have confident in every task assigned to me. It develops my skills and ability to work in any department.
    The challengesSometimes, i encountered collectors/suppliers that it was very hard to transact with them becuase of misunderstanding, but most of the time i really enjoyed my work.
    Ratings for Balibago Waterworks System, Incorporated are shared as-is from employees in line with our community guidelines
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