Alorica Davao
    (4 reviews)
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    Company Profile

    Company overview

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    We are making lives better. We create insanely great customer experience and a promise towards PASSION, PERFORMANCE and POSSIBILITIES!We’re Alorica—100,000+ strong and dedicated to creating insanely great experiences for customers everywhere. It’s our great privilege to represent the best brands in the world, and we embrace every day and every challenge with passion, performance, and possibilities.Some see the sky as the limit. We see it as a stepping stone.PassionWe put 110% into making lives better, even if it means doing things a little differently. We see every interaction as a chance to promote and protect your brand by relating to your customers…and we put our heart and soul into everything we do.PerformanceWe’re committed to delivering real results. We launch and scale quickly and use data insights to identify opportunities for continuous improvement. The rest is history making and status quo breaking!PossibilitiesWe’re excited for you to see the endless and infinite possibilities with the right partner. We’re all about breaking down barriers and imagining new ways to remove CX friction.

    Reviews overview

    5.04 ratings in total
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    75%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Alorica Davao?

    AI summary of recent reviews

    Employees at Alorica Davao appreciate the good working environment with kind and productive colleagues. They feel that working there enhances their confidence in interacting and communicating with others. The company is also praised for providing excellent work services that benefit employees.

    However, some potential challenges are noted, such as the frequent implementation of new systems making it difficult to adapt at times. Dealing with different people and teams while handling customer interactions can also be challenging. Additionally, the proximity of the office location from home is mentioned as an issue by one reviewer.

    Recent reviews

    5.0
    Customer Service Call Centre Representative
    Sep 2024
    Davao City Davao del Sur
    Pleasant feeling with great opportunity to be with the great people in the same team.
    The good thingsgood working environment with the kind and productive colleague
    The challengesEvery month they have implemented new system which sometimes make it hard to cope up with.
    5.0
    Customer Service Representative
    Mar 2024
    Davao City Davao del SurLess than 1 year in the role, former employee
    as a former healthcare advocate, I always prioritize all the members' concerns and empathize at the same time.
    The good thingsenhance my confidence especially, in how to interact with other people as well as to communicate.
    The challengesduring my experience in the BPO industry, it was very challenging to deal with it. there are different people and different teams but we have the same goals at the same time. the real challenge in our job is how to deal with our caller in how to handle it.
    5.0
    Quality Assurance Supervisor
    Jan 2024
    Davao City Davao del SurLess than 1 year in the role, current employee
    Indeed a Great Place to Work
    The good thingsOverall a Great Place to Work
    The challengesProximity due to location from home
    Ratings for Alorica Davao are shared as-is from employees in line with our community guidelines
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