Company Profile

    Company overview

    Industry

    Electricity, Gas & Water Services

    Specialities

    Financial and General Accounting Services, Information Technology Services, Sales Administration, Human Resources Management, Procurement Services, Corporate & Fleet Management Services

    Company size

    101-1,000

    Primary location

    4th Floor 6750 Ayala Avenue, Makati City
    ACEN Shared Services, Inc. (ACES) is ACEN’s business arm that provides a full range of business process outsourcing services, such as financial and general accounting services, information technology services, sales administration services, human resources management, and other manpower related services.

    Gallery photos

    Reviews overview

    4.03 ratings in total
    5
    2
    4
    0
    3
    0
    2
    1
    1
    0
    100%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at ACEN Shared Services, Inc.?

    AI summary of recent reviews

    Employees at ACEN Shared Services, Inc. appreciate the generous benefits and competitive salary offered by the company. The hybrid work arrangement is highly valued, with excellent work from home support including internet reimbursement. Employees also enjoy the company events and working with their nice and supportive co-workers.

    However, there are some potential challenges to consider. The workload can be heavy with tight deadlines, sometimes requiring overtime and work on rest days and holidays, which can make maintaining work/life boundaries difficult. Management styles vary across the organisation, with some employees noting that certain managers could benefit from developing greater empathy and more supportive leadership approaches. Additionally, there is a lack of human resources in some departments, particularly accounting, and knowledge transfer during onboarding could be enhanced to better support new employees meeting high expectations.

    Recent reviews

    2.0
    General Ledger Accountant
    Apr 2026
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Benefits are good but the team that I was under to was a bit traumatizing because of the superiors.
    The good thingsThe benefits and the hybrid set-up
    The challengesToo much workload, tight deadline, little knowledge turnover but expectations are high. Need to render overtime, restday, and holiday. No boundary between work and personal life. TL needs to improve her leadership skill. Manager likes to humiliate and power trip employee especially new hire.
    5.0
    Billing Support Specialist
    Jan 2026
    Makati City Metro Manila2 to 3 years in the role, former employee
    The company who help me build myself up & grow for my career.
    The good thingsGood Benefits and Salary, company events and nice co-workers.
    The challengesSome of managers doesn't have empathy to your emotional/mental state, and once you are having a hard time they we push you to your limit and doesn't help you to get back on game again. Highly political managers.
    5.0
    Project based Treasury Assistant
    Feb 2021
    Management is good, my supervisor also is kind and approachable.
    The good thingsVery generous, work from home assistance is very excellent, with internet reimbursement
    The challengeslack of human resources especially in accounting department
    Ratings for ACEN Shared Services, Inc. are shared as-is from employees in line with our community guidelines
    Find out more about working at ACEN Shared Services, Inc.. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.