411 BPO
    (16 reviews)

    Company Profile

    Company overview

    Industry

    Facilities Management & Outsourced Services

    Company size

    101-1,000

    Primary location

    6F Cebu IT Tower, Arch. Reyes Ave., Cebu Business Park Cebu City 6000
    411 BPO is a company that has been established with the primary goal of pursuing the challenges of the communications field. We operate as proficient and prosperous experts who aim to offer a service that steps on the common methods while relying on creativity and innovation. Our working environment promotes teamwork and collaboration for achieving optimal results. Here, we value the personal vision of each of our professionals, nurturing the growth of their potential and the development of their skills.In order to create a workplace that allows for a progressive and dynamic environment, we stimulate our employees to express themselves and their opinion. Money is not the only motivation that drives our specialists. We provide an environment that offers constant opportunities for specialization and skill development. Our high corporate culture is expressed in each aspect of our activities. Here, you will work in a modern office with excellent working conditions that will allow you to draw the most of your capabilities. Work with us, and express your creativity and skills to the fullest!The Better Business Bureau has awarded 411 BPO an “A” rating, the highest of any Internet Advertising Agency.

    Gallery photos

    Reviews overview

    4.116 ratings in total
    5
    9
    4
    2
    3
    3
    2
    1
    1
    1
    82%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at 411 BPO?

    AI summary of recent reviews

    411 BPO offers several positive aspects that employees value, including a supportive work environment with friendly colleagues and helpful management. The company provides flexible scheduling options, including work-from-home arrangements, and offers various incentives and bonuses for good attendance and performance. The management team, particularly in sales roles, is noted for being supportive and helpful to their teams.

    However, employees have identified several areas for improvement, including concerns about delayed salary payments and relatively low base compensation. The workload and quota requirements can be demanding, particularly in content writing and sales roles, and some employees note that career advancement opportunities may be limited in certain departments. There are also some administrative challenges, including inconsistent policies and HR processes that could benefit from streamlining.

    Recent reviews

    3.0
    Search Engine Optimisation Specialist
    Oct 2025
    Cebu City CebuLess than 1 year in the role, former employee
    Thank you for the opportunity, but 411 needs to rethink strategies that are genuinely fair to all.
    The good thingsThe company provides complete benefits for Philippine workers and offers a convenient work-at-home setup, which makes it easier to manage personal and professional responsibilities.
    The challengesThe daily workloads can be overwhelming, especially with the Megatron tool requirements that do not always consider real-life challenges like unstable internet connections in the country. There's no overtime pay even if tasks extend beyond regular hours, and the strict Time-Doctor setup is often overlooked just to finish the day's quota. Another concern is the use of black-hat SEO practices, such as fake reviews and testimonials, which may boost rankings short term but don't align with long-term growth or my personal values of honesty and integrity.
    4.0
    Account receivable
    Nov 2022
    Cebu City Cebu3 to 4 years in the role, current employee
    I have a good experience. I learned a lot from this company despite the disappointments.
    The good thingsIncentives and colleagues.
    The challengesThe management and mishandling of taxes
    5.0
    Sales consultant
    Jun 2022
    Less than 1 year in the role, current employee
    411 is a great place to work
    The good thingsExcellent Team Great work Environment Helpful Leadership Fair pay including Incentives
    The challengesQuotas as in all sales jobs and the stress that entails
    Ratings for 411 BPO are shared as-is from employees in line with our community guidelines
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