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Listed seventeen hours ago

Service Level Manager​ (Client Management)

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

This is a Full time job

Metro Manila(Hybrid)
Senior Service Management lead owning SLAs, service performance, and UK&I customer‑facing service governance.
Senior Service Management lead owning SLAs, service performance, and UK&I customer‑facing service governance.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
17h ago
17h ago
Listed two days ago

Global Advanced Client Services Representative (Work from Home)

at EmpowerU Inc

This is a Full time job

Metro Manila(Remote)
₱28,000 – ₱30,000 per month
Join a high-performing team—own the client journey, handle calls, bookings, and support in a fast-paced, growth-driven environment.
Join a high-performing team—own the client journey, handle calls, bookings, and support in a fast-paced, growth-driven environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eight days ago

Client Services Manager

at SSG

This is a Full time job

Pasig City, Metro Manila
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG!
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG!
Champion your expertise with us and discover what's #BetterWithSSG!
Champion your expertise with us and discover what's #BetterWithSSG!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed fifteen days ago

Client Relationship Manager (BPO)

at Symbos CX

This is a Full time job

Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for an experienced Client Relationship Manager who can build strong client partnerships, drive retention & ensure consistent delivery.
We are looking for an experienced Client Relationship Manager who can build strong client partnerships, drive retention & ensure consistent delivery.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed eleven hours ago

Customer Success Manager Team Lead

at PURE Property Management
Urgently hiring

This is a Full time job

Davao City, Davao del Sur(Remote)
₱66,000 – ₱70,000 per month
The Client Success Manager Team Leader manages and drives a growing remote team of 10+ offshore administration and Client Success Specialists.
The Client Success Manager Team Leader manages and drives a growing remote team of 10+ offshore administration and Client Success Specialists.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
11h ago
Listed three days ago

Client Services Manager

at Omnicom Media Group Phils., Inc

This is a Full time job

Makati City, Metro Manila(Hybrid)
The Client Service Manager mainly supports the Local Business Unit Director in handling both local and regional accounts.
The Client Service Manager mainly supports the Local Business Unit Director in handling both local and regional accounts.
subClassification: Media Strategy, Planning & BuyingMedia Strategy, Planning & Buying
classification: Advertising, Arts & Media(Advertising, Arts & Media)
3d ago
3d ago
Listed one day ago

Service Delivery Manager

at SupportNinja

This is a Full time job

Manila City, Metro Manila(Hybrid)
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed one day ago

Customer Success Lead

at SEEK Asia (JobStreet.com Philippines Inc.)

This is a Full time job

Taguig City, Metro Manila(Hybrid)
Customer Success Lead responsible for building and leading a high-performing team, driving product adoption and client retention.
Customer Success Lead responsible for building and leading a high-performing team, driving product adoption and client retention.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed four days ago

Business Manager

at Bluedge Outsourcing, OPC

This is a Full time job

Makati City, Metro Manila(Remote)
Business Manager – Leads daily operations, team performance, client relationships, and business growth while driving efficiency and profitability.
Business Manager – Leads daily operations, team performance, client relationships, and business growth while driving efficiency and profitability.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
4d ago
4d ago
Listed thirteen days ago

BPO Operations Manager | ALABANG TOWN CENTER

at Foundever®

This is a Full time job

Alabang, Metro Manila
Must have at least 3-5 Years solid experience as an Operations Manager with client facing.
Must have at least 3-5 Years solid experience as an Operations Manager with client facing.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed eleven hours ago

Operations Director - Shared Service / Life Insurance

at Sun Life Global Solutions – Philippines

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • captive environment
  • competitive compensation package
  • hybrid work set up
  • captive environment
  • competitive compensation package
  • hybrid work set up
Urgently hiring for an Operations Director to support US and CA contact center operations within a captive environment.
Urgently hiring for an Operations Director to support US and CA contact center operations within a captive environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
11h ago
Listed eight days ago

Customer Success & Renewals Lead | Up to PHP 130K | Onsite | Weekends Off

at Emapta

This is a Full time job

Makati City, Metro Manila
Up to PHP 130K + Day 1 HMO + Night Shift
  • Unlimited upskilling through Emapta Academy courses
  • Day 1 HMO
  • Fixed weekends off
  • Unlimited upskilling through Emapta Academy courses
  • Day 1 HMO
  • Fixed weekends off
Lead customer success, retention, and renewals while advancing a global career with Emapta's top 1% talent experience.
Lead customer success, retention, and renewals while advancing a global career with Emapta's top 1% talent experience.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
8d ago
8d ago
Listed twenty one days ago

Head of Client Service APAC

at MSCI Hong Kong Limited

This is a Full time job

Makati City, Metro Manila(Hybrid)
Lead the regional team across key APAC markets and serve as the most senior client service leader in the region.
Lead the regional team across key APAC markets and serve as the most senior client service leader in the region.
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
21d ago
21d ago
Listed nine days ago

Client Care Analyst (Payments)

at Visa Philippines Business Processing Center, Corp.

This is a Full time job

Pasay City, Metro Manila(Hybrid)
₱70,000 – ₱100,000 per month
  • Leader in Digital Payments
  • Competitive Compensation and Benefits
  • Inclusive Corporate Culture
  • Leader in Digital Payments
  • Competitive Compensation and Benefits
  • Inclusive Corporate Culture
This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations.
This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
9d ago
9d ago
Listed three days ago

Service Delivery Director

at HCL Technologies Philippines Inc

This is a Full time job

Metro Manila
Director – Operations with 18+ years’ experience to lead ~1,000 FTEs across Collections and Customer Service (CSR).
Director – Operations with 18+ years’ experience to lead ~1,000 FTEs across Collections and Customer Service (CSR).
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty seven days ago

Client Services Director

at Private Advertiser

This is a Full time job

Metro Manila
  • Competitive Compensation
  • HMO & Insurance Coverage
  • Promotion
  • Competitive Compensation
  • HMO & Insurance Coverage
  • Promotion
This role is recognized for overseeing large accounts and requires an expert in the field.
This role is recognized for overseeing large accounts and requires an expert in the field.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed fifteen days ago

Service Delivery Manager

at Symbos CX

This is a Full time job

Pasay City, Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for an experienced Service Delivery Manager to lead end-to-end service delivery across multiple lines of business within a fast-paced B
We are looking for an experienced Service Delivery Manager to lead end-to-end service delivery across multiple lines of business within a fast-paced B
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed three days ago

Strategic Customer Success Manager (Enterprise Renewals Manager)

at Virtua Solutions Outsourcing

This is a Full time job

Taguig City, Metro Manila
₱70,000 – ₱100,000 per month
  • Footprint in leading-edge global software operations.
  • Direct collaboration with senior enterprise tech leadership.
  • HMO coverage, competitive allowances, and performance-driven stability.
  • Footprint in leading-edge global software operations.
  • Direct collaboration with senior enterprise tech leadership.
  • HMO coverage, competitive allowances, and performance-driven stability.
Directly own SaaS NRR & ARR forecasting in a commercial, contract-defending role.
Directly own SaaS NRR & ARR forecasting in a commercial, contract-defending role.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
3d ago
3d ago
Listed ten days ago

Client Services Manager (NIGHT SHIFT)

at KMC Solutions

This is a Full time job

Bonifacio Global City, Metro Manila
The role serves as the primary liaison between the client and KMC, ensuring excellent service delivery remains a top priority.
The role serves as the primary liaison between the client and KMC, ensuring excellent service delivery remains a top priority.
subClassification: Cleaning ServicesCleaning Services
classification: Trades & Services(Trades & Services)
10d ago
10d ago
Listed one day ago

Service Delivery Manager

at SupportNinja

This is a Full time job

Central Luzon
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed one day ago

Senior Manager - Client Engagement & Client Services Support

at Everise Philippines Ltd.
Be an early applicant

This is a Full time job

Ortigas, Metro Manila
The Senior Manager - Client Engagement & Client Services Support is responsible for leading the planning, coordination, and execution of logistics...
The Senior Manager - Client Engagement & Client Services Support is responsible for leading the planning, coordination, and execution of logistics...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one hour ago

Site Director (Tarlac)

at Foundever®
Be an early applicant
Urgently hiring

This is a Full time job

Tarlac, Central Luzon
  • Executive-level leadership role with full P&L accountability
  • Direct impact on profitability, client retention, and growth
  • Work with global clients in a dynamic CX environment
  • Executive-level leadership role with full P&L accountability
  • Direct impact on profitability, client retention, and growth
  • Work with global clients in a dynamic CX environment
Foundever is hiring a Site Director in Cebu to lead client operations, drive P&L performance, and ensure service excellence across large-scale teams.
Foundever is hiring a Site Director in Cebu to lead client operations, drive P&L performance, and ensure service excellence across large-scale teams.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one day ago

Team Lead, Accounts Receivable/Collections (Customer Issue Resolution)

at 3M GLOBAL SERVICE CENTER PHILIPPINES

This is a Full time job

Bonifacio Global City, Metro Manila(Hybrid)
  • Work life balance
  • Great Place To Work
  • Hybrid Work Setup
  • Work life balance
  • Great Place To Work
  • Hybrid Work Setup
Supervises CIR teams, resolves disputes, drives performance, leads projects, and improves customer experience through cross-functional teamwork.
Supervises CIR teams, resolves disputes, drives performance, leads projects, and improves customer experience through cross-functional teamwork.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Customer Service Associate Manager

at Wells Fargo Philippines

This is a Full time job

Cebu City, Cebu
  • Competitive Compensation (Global In-House Company/Global Capability Center)
  • Day 1 HMO coverage
  • Competitive Compensation (Global In-House Company/Global Capability Center)
  • Day 1 HMO coverage
We Value Equal Opportunity Wells Fargo is an equal opportunity employer.
We Value Equal Opportunity Wells Fargo is an equal opportunity employer.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
7d ago
7d ago
Listed twenty days ago

Senior Operations Manager for Shared Services (Dayshift & Fixed Weekends Off)

at COFORGE BPS PHILIPPINES, INC.

This is a Full time job

Muntinlupa City, Metro Manila
  • Day 1 HMO
  • Fixed weekends off, dayshift
  • Incentives
  • Day 1 HMO
  • Fixed weekends off, dayshift
  • Incentives
This role drives strategic execution, governance, & people leadership across cross-functional teams & ensures compliance with organizational standard.
This role drives strategic execution, governance, & people leadership across cross-functional teams & ensures compliance with organizational standard.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty two hours ago

Jr. Account Manager

at STRATEGICSYNERGY,INC.FRMLY MACROAXIS

This is a Full time job

Makati City, Metro Manila
₱40,000 – ₱50,000 per month
  • Client-Facing Experience
  • Collaborative Team Culture
  • Client-Facing Experience
  • Collaborative Team Culture
Join our team as a Junior Account Manager and build client relationships, drive growth, and accelerate your career.
Join our team as a Junior Account Manager and build client relationships, drive growth, and accelerate your career.
subClassification: Sales Representatives/ConsultantsSales Representatives/Consultants
classification: Sales(Sales)
22h ago
22h ago
Listed twenty one hours ago

Prior Authorization | Healthcare CSR | with 21K* Sign On Bonus!

at Ista Personnel Solutions Inc.

This is a Full time job

Makati City, Metro Manila
₱24,500 – ₱30,000 per month
  • Competitive Salary + Attendance Bonus
  • 10%-night differential
  • Paid time off
  • Competitive Salary + Attendance Bonus
  • 10%-night differential
  • Paid time off
Prior Authorization Specialist
Prior Authorization Specialist
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
21h ago
Listed twenty hours ago

Business Development Manager

at Workscale Resources Inc
Urgently hiring

This is a Full time job

Quezon City, Metro Manila
₱45,000 – ₱65,000 per month
Generating new business opportunities, building client relationships, presenting WRI’s services, closing manpower and business solutions accounts.
Generating new business opportunities, building client relationships, presenting WRI’s services, closing manpower and business solutions accounts.
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
20h ago
20h ago
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