Client Relationship Manager
Build and maintain positive relationships with clients.
Job growth
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In the last yearJob satisfaction
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Job growth
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In the last yearJob satisfaction
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On this page
- What's it like to be a Client Relationship Manager?
- How to become a Client Relationship Manager
- Latest Client Relationship Manager jobs
- Top skills and experience for Client Relationship Managers
What's it like to be a Client Relationship Manager?
A Client Relationship Manager is responsible for fostering and maintaining relationships with clients. They serve as the primary point of contact between the client and the organization and manage a portfolio of clients. The main aim is to ensure customer satisfaction, which involves proactive communication, coordinating with other departments to resolve issues and manage expectations, and securing client renewals. They work in many industries, including finance, marketing, customer service, and technology.
Tasks and duties
- Building and maintaining relationships with clients.
- Conducting reviews to ensure clients are satisfied with products and services.
- Advising sales teams about opportunities for further sales with key clients.
- Resolving any issues and problems faced by clients.
- Helping to generate new sales that result in long-term clients.
- Planning and presenting reports on account progress, goals and market research.
How to become a Client Relationship Manager
A bachelor degree and relevant experience or training is usually required for the role of Client Relationship Manager.
- Complete a bachelor degree in business, finance or related field.
- Get on-the-job training to gain experience and industry knowledge. You can also take Customer Relationship Management (CRM) certificate courses.
- Learn to use Customer Relationship Management (CRM) tools.
- Continuing education and certification can lead to more senior roles.
Compare your salary
Find out how your salary compares with the average salary for Client Relationship Managers.Latest Client Relationship Manager jobs on Jobstreet
Be one of the first to discover these recently listed jobs, or browse all Client Relationship Manager jobs on Jobstreet right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Client Relationship Manager employers on Jobstreet are looking for job seekers with expertise in the following areas. Cross Selling
Relationship Management
Customer Retention
Upselling
Inbound Sales
Chinese - Mandarin
Telecommunications Industry
Revenue Growth
Customer Oriented
Performance Analysis
Conflict Management
Loyalty
Account Management
Issue Resolution
B2B
Workforce Management
Customer Service
FMCG Industry
Calibration
Telecommunications
Source: Jobstreet job ads and Jobstreet Profile data
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