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Listed twenty nine days ago

Quality & Insights Analyst (Onsite)

at Asurion
Expiring soon

This is a Full time job

Santa Rosa City, Laguna
₱40,000 – ₱45,000 per month
At Asurion, we don’t just redefine—we reinvent. We began by establishing a culture that rewards results and isn’t confined by hierarchy.
At Asurion, we don’t just redefine—we reinvent. We began by establishing a culture that rewards results and isn’t confined by hierarchy.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed five days ago

Data Analyst - Tableau

at UnifyCX

This is a Full time job

Quezon City, Metro Manila
₱110,000 – ₱120,000 per month
We are looking for a detail-oriented Data Analyst with strong Tableau experience to support reporting and analytics within a UnifyCX program.
We are looking for a detail-oriented Data Analyst with strong Tableau experience to support reporting and analytics within a UnifyCX program.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty eight days ago

Operational Analytics Manager - Davao City

at VXI Global Holdings B.V. (Philippines)
Expiring soon

This is a Full time job

Davao City, Davao del Sur
1-2 years of experience in data analytics or business intelligence, with at least 1 year in a management role.
1-2 years of experience in data analytics or business intelligence, with at least 1 year in a management role.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed sixteen days ago

Quality & Insights Analyst (Call Center Quality)

at Asurion

This is a Full time job

Cebu, Central Visayas
  • Tech Company with an In-house Call Center
  • HMO and Life Insurance on Day 1
  • Retirement Plan
  • Tech Company with an In-house Call Center
  • HMO and Life Insurance on Day 1
  • Retirement Plan
The Quality & Insights Analyst is responsible for calibrating and auditing frontline and/or leadership positions to ensure accuracy and compliance.
The Quality & Insights Analyst is responsible for calibrating and auditing frontline and/or leadership positions to ensure accuracy and compliance.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed nineteen days ago

Senior Analyst, Workforce Optimization

at Cardinal Health International Philippines Inc.

This is a Full time job

Santa Ana, Metro Manila
Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed...
Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed eight days ago

Workforce Reporting Analyst | Southwoods, Binan

at Ubiquity
Be an early applicant

This is a Full time job

Biñan, Laguna
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed eight days ago

Workforce Reporting Analyst | Manila

at Ubiquity

This is a Full time job

Metro Manila
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed eight days ago

Workforce Reporting Analyst | Bacolod

at Ubiquity
Be an early applicant

This is a Full time job

Bacolod City, Negros Occidental
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed six days ago

CUSTOMER SERVICE ASSOCIATE

at NTT Philippines Solutions Inc.

This is a Full time job

Manggahan, Metro Manila
₱22,000 – ₱25,000 per month
Join NTT DATA to deliver seamless customer experiences, manage orders with precision, collaborate across teams, and drive satisfaction every step now!
Join NTT DATA to deliver seamless customer experiences, manage orders with precision, collaborate across teams, and drive satisfaction every step now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Analytics Officer (KPI)

at Private Advertiser

This is a Full time job

Angeles City, Pampanga
₱40,000 – ₱50,000 per month
Drive impact in a fast-paced BPO by turning data into action. Monitor KPIs, build dashboards, and present weekly client performance reports.
Drive impact in a fast-paced BPO by turning data into action. Monitor KPIs, build dashboards, and present weekly client performance reports.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty one days ago

URGENT! Business Intelligence Associate | Teleperformance McKinley

at Teleperformance

This is a Full time job

Taguig City, Metro Manila
Drive data-driven insights as a BI Associate. Competitive pay, healthcare, career growth & latest tech.
Drive data-driven insights as a BI Associate. Competitive pay, healthcare, career growth & latest tech.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty one days ago

BPO Real Time Analyst | Teleperformance Davao

at Teleperformance

This is a Full time job

Davao
Monitor real-time data and optimise contact centre performance. Modern facilities, career growth, competitive benefits.
Monitor real-time data and optimise contact centre performance. Modern facilities, career growth, competitive benefits.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed more than thirty days ago

Data and Reporting Analyst

at Global Payments Process Centre, Inc.
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
Analyzes call center data to identify work flow anomalies and establish call volume trends to forecast staffing levels, reduce variances from...
Analyzes call center data to identify work flow anomalies and establish call volume trends to forecast staffing levels, reduce variances from...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed five days ago

Data Science Lead

at IntouchCX

This is a Full time job

Metro Manila(Remote)
The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy.
The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed eight days ago

Data Analytics Analyst 2

at IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.

This is a Full time job

Manila City, Metro Manila(Remote)
Responsible for analyzing & responding to queries raised by clients who purchase one or more of IQVIA’s syndicated prescription and/or sales data...
Responsible for analyzing & responding to queries raised by clients who purchase one or more of IQVIA’s syndicated prescription and/or sales data...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed nine days ago

Green Belt Process Excellence

at XtendOps

This is a Full time job

Cebu, Central Visayas(Remote)
Looking for someone who is greenbelt certified.
Looking for someone who is greenbelt certified.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed twenty seven days ago

Quality Analyst

at Valor Global, Inc.
Expiring soon

This is a Full time job

Binan City, Laguna
₱25,000 – ₱30,000 per month
Drive service excellence. Analyse performance, coach agents, shape quality standards. Growth opportunities await.
Drive service excellence. Analyse performance, coach agents, shape quality standards. Growth opportunities await.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed twenty six days ago

WFM - Reporting Analyst

at TransPerfect Business Solutions Inc
Expiring soon

This is a Full time job

Ortigas, Metro Manila(Remote)
  • Work From Home
  • Work From Home
Join a fast-paced, data-driven team where your insights directly influence business decisions.
Join a fast-paced, data-driven team where your insights directly influence business decisions.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed nineteen days ago

Data Analyst

at PENBROTHERS

This is a Full time job

Makati City, Metro Manila(Remote)
This role reports to the Technology Support Manager and is responsible for supporting existing technology processes and systems. Additional...
This role reports to the Technology Support Manager and is responsible for supporting existing technology processes and systems. Additional...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty nine days ago

Business Intelligence Analyst - TP EDSA

at Teleperformance
Expiring soon

This is a Full time job

Mandaluyong City, Metro Manila
Turn data into insights. Growth opportunities, competitive pay, health benefits. Join our BI team today.
Turn data into insights. Growth opportunities, competitive pay, health benefits. Join our BI team today.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed more than thirty days ago

Data Specialist _Cebu_Hybrid

at Gratitude Philippines
Be an early applicant

This is a Full time job

Cebu, Central Visayas(Hybrid)
We are seeking a highly analytical and detail-oriented Data Specialist to join our team. The ideal candidate will have strong experience in BPO...
We are seeking a highly analytical and detail-oriented Data Specialist to join our team. The ideal candidate will have strong experience in BPO...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed more than thirty days ago

Data and Reporting Analyst

at Global Payments Process Centre, Inc.

This is a Full time job

Quezon City, Metro Manila
Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers...
Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
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