27 jobs

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Listed nine days ago
Optimizes and maintains Zendesk CRM, ensuring seamless integration, performance, and user satisfaction through continuous improvement.
9d ago
Listed ten days ago
  • We offer a competitive salary for your work experience.
  • Vacation, Birthday and Anniversary Leaves
  • Amazing Work Culture!
Oversees team operations, manages and optimizes omni channels, coordinates with internal and external stakeholders, and ensures seamless execution.
10d ago
Listed three days ago
  • Permanent work from home setup.
  • Career growth and learning.
  • Work directly with technology and project management team.
We are looking for Senior Business Analyst. You will independently own the end-to-end business analysis lifecycle across multiple projects.
3d ago
Listed twenty five days ago

This is a Full time job

Mandaluyong City, Metro Manila(Remote)
Php175k - Php210k, Day 1 HMO, Weekends Off
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Lead Genesys Cloud architecture, integrations, and enterprise CX deployments while transforming customer experiences for global clients.
25d ago•Expiring
Listed sixteen days ago
  • A collaborative and growth-oriented culture
  • Hybrid work setup
  • Grow your CCaaS expertise in a collaborative, technology-led team
Support and optimise contact centre platforms, resolve complex issues and help deliver reliable experiences for frontline teams.
16d ago
Listed two days ago
- Monitoring the system performance, services in the cloud infrastructure to ensure the availability of the connectivity and services - Performing...
2d ago
Listed three days ago
The role involves communicating with vendors, managers, and clients, monitoring work orders, following up on security guard check-ins and...
3d ago
Listed three days ago

This is a Full time job

We are looking for an organized, proactive, and reliable Dispatch Coordinator to manage work orders and coordinate with vendors, managers, and...
3d ago
Listed more than thirty days ago
This is a dynamic position responsible for configuring, maintaining, and supporting the enterprise Contact Center environment. The role’s primary...
30d+ ago•Expiring
Listed thirteen days ago
engagements. This role is accountable for team performance, customer satisfaction, operational excellence, technical governance, project delivery,...
13d ago
Listed more than thirty days ago
As Senior Genesys Cloud Engineer, you will play a crucial role in designing, implementing, and maintain our contact center and unified...
30d+ ago
Listed six days ago

Be an early applicant

This is a Full time job

Knowledge of MS Project, MS Excel, MS Word, MS Power Point is required. Workplace Option HYBRID – Western Union values in-person collaboration,...
6d ago
Listed more than thirty days ago
Responsible for managing incident and request on a daily basis depending on the criticality / urgency of the ticket raised. Conduct regular reviews...
30d+ ago
Listed more than thirty days ago

This is a Full time job

The Senior Telecommunications/Network Engineer is a key technical leader responsible for architecting, developing, and sustaining Carenet’s...
30d+ ago
Listed more than thirty days ago
We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run...
30d+ ago
Listed more than thirty days ago
The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer...
30d+ ago
Listed twenty two days ago
As a Customer Service Executive, you will provide exceptional customer support through telephone, email, and online chat. You will assist customers...
22d ago
Listed twenty five days ago

This is a Contract/Temp job

Bonifacio Global City, Metro Manila
₱20,000 – ₱25,000 per month
Monitors incidents, investigates issues, coordinates escalations, and provides timely customer and stakeholder updates across communication channels.
25d ago•Expiring
Listed more than thirty days ago

This is a Full time job

At Five9, the Solutions Engineer (SE) is a senior member of the Hypercare team. As a Solutions Engineer, you will be the point of contact for...
30d+ ago
Listed more than thirty days ago
• Uses workforce management software and call volume history to help manage intra-day staffing levels. • Ensures that call center resources are...
30d+ ago
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