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Listed eleven days ago

Analyst, Product

at ROYAL CARIBBEAN GROUP

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • Yearly performance increase
  • Family Oriented Culture
  • Yearly performance increase
  • Family Oriented Culture
We are seeking a detail-oriented and analytical IT Product Analyst to join our team in Manila, supporting the Global Contact Centres.
We are seeking a detail-oriented and analytical IT Product Analyst to join our team in Manila, supporting the Global Contact Centres.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed seven days ago

Site Reliability Engineer (GCP) (Work From Home)

at Quantrics Enterprises Inc.

This is a Full time job

Taytay, Rizal(Remote)
  • Home-based work setup
  • Performance bonuses; HMO from day 1 for you + 2
  • Company-sponsored training and career growth
  • Home-based work setup
  • Performance bonuses; HMO from day 1 for you + 2
  • Company-sponsored training and career growth
Play a critical role in the strategy and architecture of solutions, and set the foundations of the Agile Initiative at the comfort of your home!
Play a critical role in the strategy and architecture of solutions, and set the foundations of the Agile Initiative at the comfort of your home!
subClassification: Developers/ProgrammersDevelopers/Programmers
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed seven days ago

BPO | WFM Real Time Analyst | TP MOA

at Teleperformance

This is a Full time job

Mall of Asia, Metro Manila
Monitor real-time metrics, drive efficiency and advance your career in dynamic BPO environment.
Monitor real-time metrics, drive efficiency and advance your career in dynamic BPO environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed nineteen days ago

Urgent: Outbound Dialer Manager - Bridgetowne (Hybrid)

at Concentrix Philippines

This is a Full time job

Quezon City, Metro Manila(Hybrid)
The Call Center Dialer Manager will be responsible for the strategic management of our call center dialer operations and lead management processes.
The Call Center Dialer Manager will be responsible for the strategic management of our call center dialer operations and lead management processes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty five days ago

Contact Center Analyst

at MED-METRIX INTERNATIONAL PH-I, INC.

This is a Full time job

Ortigas, Metro Manila
Role is responsible for ensuring that the contact center meets service levels by monitoring overall management of workflow traffic across the network.
Role is responsible for ensuring that the contact center meets service levels by monitoring overall management of workflow traffic across the network.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
25d ago•Expiring
Listed one day ago

Workforce Lead Data Science

at IntouchCX

This is a Full time job

Cubao, Metro Manila
₱60,000 – ₱70,000 per month
IntouchCX seeks a WFM Data Science Lead to own forecasting data lifecycles, build ML/time-series models, and automate pipelines using Python/SQL.
IntouchCX seeks a WFM Data Science Lead to own forecasting data lifecycles, build ML/time-series models, and automate pipelines using Python/SQL.
subClassification: Mathematics, Statistics & Information SciencesMathematics, Statistics & Information Sciences
classification: Science & Technology(Science & Technology)
1d ago
1d ago
Listed twenty five days ago

IT Support Analyst

at RONIN International

This is a Full time job

Makati City, Metro Manila
Provide IT support, manage O365, onboarding, and daily IT operations.
Provide IT support, manage O365, onboarding, and daily IT operations.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
25d ago•Expiring
25d ago•Expiring
Listed fourteen days ago

Advisor I, CPR Main IVR & MW - Thai

at Concentrix Philippines
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic...
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed four days ago

Workforce Data Science Lead

at IntouchCX
Be an early applicant

This is a Full time job

Manila City, Metro Manila
The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy, raw volume data...
The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy, raw volume data...
subClassification: Mathematics, Statistics & Information SciencesMathematics, Statistics & Information Sciences
classification: Science & Technology(Science & Technology)
4d ago
4d ago
Listed more than thirty days ago

Technical Account Manager

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila
To complement our rapid growth, Five9 is looking for a Technical Account Manager (TAM) to join our Technical Account Management team. The ideal...
To complement our rapid growth, Five9 is looking for a Technical Account Manager (TAM) to join our Technical Account Management team. The ideal...
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
30d+ ago
30d+ ago
Listed twenty two days ago

Implementation Engineer

at NICE Systems
Be an early applicant

This is a Full time job

Manila City, Metro Manila(Hybrid)
So, what’s the role all about?Implementation Engineers collaborate with both new and existing clients to implement NICE products, acting as experts...
So, what’s the role all about?Implementation Engineers collaborate with both new and existing clients to implement NICE products, acting as experts...
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
22d ago
22d ago
Listed four days ago

Service Optimization SpecialistNew

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila(Remote)
The Service Optimization Specialist will play a key role supporting clients, building and implementing projects, and act as a consultant to C-level...
The Service Optimization Specialist will play a key role supporting clients, building and implementing projects, and act as a consultant to C-level...
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed more than thirty days ago

Technical Trainer (Customer Education and Enablement Manager)

at NICE Systems

This is a Part time job

Manila City, Metro Manila(Hybrid)
Client interaction will be done over the phone and/or via virtual meeting platforms, with face-to-face meetings as deemed necessary and/or...
Client interaction will be done over the phone and/or via virtual meeting platforms, with face-to-face meetings as deemed necessary and/or...
subClassification: Workplace Training & AssessmentWorkplace Training & Assessment
classification: Education & Training(Education & Training)
30d+ ago
30d+ ago
Listed more than thirty days ago

Platform Engineer

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila(Remote)
Reporting to the Supervisor of the Professional Services team, you will perform project tasks such as system configuration, training,...
Reporting to the Supervisor of the Professional Services team, you will perform project tasks such as system configuration, training,...
subClassification: Developers/ProgrammersDevelopers/Programmers
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed more than thirty days ago

Nice CXOne Engineer (Temporary Hybrid) | BGC Taguig

at TASQ

This is a Full time job

Santa Ana, Metro Manila(Hybrid)
The Senior Telecom Analyst is a hands-on and dynamic role, maintaining the company's customer facing Contact Center omni-channel platforms and...
The Senior Telecom Analyst is a hands-on and dynamic role, maintaining the company's customer facing Contact Center omni-channel platforms and...
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed more than thirty days ago

Senior Platform Engineer

at Five9 Philippines Inc.
Be an early applicant

This is a Full time job

Manila City, Metro Manila
As a Senior Platform Engineer at Five9, you will play a crucial role in delivering high-quality consulting and implementation services to Five9’s...
As a Senior Platform Engineer at Five9, you will play a crucial role in delivering high-quality consulting and implementation services to Five9’s...
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed more than thirty days ago

IT Project Manager (Night Shift)

at PeopleMatter PH

This is a Full time job

Santa Ana, Metro Manila
Review board prior to end of day to ensure there is enough actionable work for the Global Delivery Center (GDC) team members working on the morning...
Review board prior to end of day to ensure there is enough actionable work for the Global Delivery Center (GDC) team members working on the morning...
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed more than thirty days ago

Speech Analyst

at Royal caribbean international

This is a Full time job

Pasay City, Metro Manila
Royal Caribbean Group’s Contact Center Analytics Team has an exciting career opportunity for a full time Speech Analyst. Requirements: This role...
Royal Caribbean Group’s Contact Center Analytics Team has an exciting career opportunity for a full time Speech Analyst. Requirements: This role...
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
30d+ ago
30d+ ago
Listed more than thirty days ago

Contact Center Transformation Consulting Manager - Genesys | Manila

at TASQ
Be an early applicant

This is a Full time job

Manila City, Metro Manila
We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and...
We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and...
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed twenty days ago

SENIOR SPECIALIST, WORKFORCE MANAGEMENT

at Qualfon Philippines, Inc.
Be an early applicant

This is a Full time job

Manila City, Metro Manila
• Uses workforce management software and call volume history to help manage intra-day staffing levels. • Ensures that call center resources are...
• Uses workforce management software and call volume history to help manage intra-day staffing levels. • Ensures that call center resources are...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed more than thirty days ago

Project Manager

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila
Collaborate with associated project managers and partners to ensure a streamlined implementation of all products. Continually seek opportunities to...
Collaborate with associated project managers and partners to ensure a streamlined implementation of all products. Continually seek opportunities to...
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed more than thirty days ago

Solution Engineer - Hypercare Team

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila(Hybrid)
At Five9, the Solutions Engineer (SE) is a senior member of the Hypercare team. As a Solutions Engineer, you will be the point of contact for...
At Five9, the Solutions Engineer (SE) is a senior member of the Hypercare team. As a Solutions Engineer, you will be the point of contact for...
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed more than thirty days ago

Platform Configuration Engineer

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila
Able to act as a Platform Configuration Engineer (PCE) or a Solution Architect (SA) when working on accounts. Whichever role type will be needed...
Able to act as a Platform Configuration Engineer (PCE) or a Solution Architect (SA) when working on accounts. Whichever role type will be needed...
subClassification: Developers/ProgrammersDevelopers/Programmers
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
Listed twenty one days ago

NiCE AI Senior Consultant

at TTEC

This is a Full time job

Manila City, Metro Manila(Remote)
The NICE AI Senior Consultant is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on,...
The NICE AI Senior Consultant is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on,...
subClassification: Developers/ProgrammersDevelopers/Programmers
classification: Information & Communication Technology(Information & Communication Technology)
21d ago
21d ago
Listed nineteen days ago

Business Analyst, Operations

at Western Union
Be an early applicant

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Are you interested in joining a globally diverse organization where your contributions are recognized and celebrated, allowing each of us to...
Are you interested in joining a globally diverse organization where your contributions are recognized and celebrated, allowing each of us to...
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
19d ago
19d ago
Listed four days ago

Senior Delivery Analyst (AU Tech, WFH)

at ConnectOS

This is a Full time job

Mandaluyong City, Metro Manila(Remote)
Develop and maintain project plans that align with client requirements, stakeholder availability, project dependencies and key delivery...
Develop and maintain project plans that align with client requirements, stakeholder availability, project dependencies and key delivery...
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed six days ago

QA Engineer

at Private Advertiser
Urgently hiring

This is a Full time job

Makati City, Metro Manila
  • Attractive employee benefits
  • Stable role with long-term career and growth opportunities
  • Exposure to enterprise-level systems and real-world implementations
  • Attractive employee benefits
  • Stable role with long-term career and growth opportunities
  • Exposure to enterprise-level systems and real-world implementations
Leads quality engineering activities for complex solutions, ensuring reliable and high-quality releases.
Leads quality engineering activities for complex solutions, ensuring reliable and high-quality releases.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed twenty seven days ago

Training Facilitator

at IntouchCX

This is a Full time job

Manila City, Metro Manila
This role is responsible for delivering training materials to our team members using creative teaching techniques.
This role is responsible for delivering training materials to our team members using creative teaching techniques.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed more than thirty days ago

NOC Tech I

at Five9 Philippines Inc.

This is a Full time job

Manila City, Metro Manila(Remote)
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud...
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
30d+ ago
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