Convergys
4.0 total rating from 1102 reviews

Company Profile

Company overview

Industry

Information & Communication Technology

Company size

More than 10,000 employees

Primary location

Convergys One Building 6796 Ayala Avenue cor. Salcedo St. Legaspi Village, Makati City 1229, Philippines
Convergys Philippines is the premier career destination in the country, as we provide the opportunities to make your dreams real -- We have 60,000 stories to tell which prove that we can.Because we are the BIGGEST and the BEST, we offer true career development, healthcare benefits, above industry compensation, a warm and enjoyable work environment, and a culture of diversity, that guarantee professional and personal growth. We discover within people their inherent strengths and develop paths that lead to their success.We know how to take care of our employees because we focus on the things that make the real difference for success. We deliver unparalleled customer satisfaction because our workforce is empowered - this approach has made us a global leader for 25 years. With headquarters in Cincinnati, Ohio, Convergys employs nearly 120,000 employees who serve clients in over 87 countries.Here in the Philippines, from a single contact center in Manila which opened in 2003, Convergys now has 34 contact center facilities in the Philippines with our recent acquisition of Stream. We are constantly in search of the best and the brightest people to join our growing family as we continue to expand our business.Find Convergys Philippines on your favorite social media sites: Facebook, Twitter, Instagram, and Pinterest for the latest promotions and events.

Convergys photos

Reviews overview

4.01102 ratings in total
5
469
4
352
3
187
2
53
1
41
86%
Rate salary as high or average
87%
Employees recommend this employer to friends
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Recent reviews

5.0
Customer Service Associate
Apr 2025
Manila City Metro Manila
Generally satisfied with the people and the culture, but not with the pay.
The good thingsThe trainers were excellent and very approachable, knowledgeable and really passionate about their job. Encouragement tactics of the production managers were fun and effective, at least for me.
The challengesUpskilling without pay increase.
3.0
Customer Service Representative
Oct 2024
Santa Rosa City LagunaLess than 1 year in the role, former employee
It was good.
The good thingsIt was a good starter for fresh graduates and career shifters.
The challengesMetrics are quite difficult
1.0
Applicant
Jul 2024
Taguig City Metro Manila
Never again.
The good thingsFree coffee. Good working environment.
The challengesInterviewers are looking for Miss Universe like answer to their questions. They don't know how to see potential candidate beyond their interview answers. Your bpo experiences no matter how long won't matter here.
Ratings for Convergys are shared as-is from employees in line with our community guidelines
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