Company Profile

    Company overview

    Industry

    Information Technology Services

    Company size

    101-1,000

    Primary location

    7/F Pacific Corporate Center 131 West Ave, Quezon City, Philippines
    Best Shore BPO. Cost Effective Solutions.Cybersoft is an offshore business and knowledge process outsourcing (BPO, KPO) company that provides reliable, confidential, high quality solutions to a variety of industries such as Title Insurance, Legal, Health Care and Property Insurance. With operations in the United States, Philippines and China, we serve our clients through a multishore, best shore approach that maximizes quality and efficiency, allowing our Clientèle to get the best value for outsourcing.For more than 20 years now, offshore outsourcing has been our expertise. Advances in technology and communications enabled us to evolve and take over our customers’ complex business tasks and processes. Using the best resources from our multishore operations, Cybersoft provides turnarounds in as little as 4 hours. From title insurance to healthcare, GIS systems, litigation support to risk management, we handles non-traditional tasks and services quickly and efficiently.

    Reviews overview

    4.410 ratings in total
    5
    5
    4
    4
    3
    1
    2
    0
    1
    0
    90%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends

    What’s it like working at Cybersoft Content Services, Inc.?

    AI summary of recent reviews

    Employees at Cybersoft Content Services, Inc. appreciate the good benefits offered, including annual bonuses, as well as the healthy working environment and opportunities for teamwork and collaboration. Many feel they have learned a lot and developed professionally during their time at the company.

    However, there are some potential challenges, such as difficulties with working relationships among co-workers, a perceived lack of annual free training opportunities, concerns about low salaries and incentives, challenges with long working hours and overtime impacting work-life balance, and potential issues with management and leadership within certain departments leading to stress and inconsistency.

    Recent reviews

    5.0
    Agent
    Jun 2023
    5 to 6 years in the role, current employee
    Wonderful and fun experience.
    The good thingsAlways giving annual bonuses. Healthy working environment.
    The challengesWorking with some of the co-workers.
    4.0
    Technical Support Tier 1
    Apr 2022
    North Caloocan Metro Manila5 to 6 years in the role, former employee
    Good Experience as Technical support
    The good thingsGood Teamwork with Collaboration
    The challengesNo Annual Free Training
    3.0
    Computer operator
    Nov 2021
    1 to 2 years in the role, former employee
    Below average salary... the fact that it's a BPO Company
    The good thingsGreat acquaintances. Some supervisors are kind.
    The challengesThe salary is so freaking low. Even the incentives... are like "limos"
    Ratings for Cybersoft Content Services, Inc. are shared as-is from employees in line with our community guidelines
    Find out more about working at Cybersoft Content Services, Inc.. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.