West Contact Services, Inc.
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    West Contact Services, Inc.
    (69 reviews)
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    Company Reviews

    Working at West Contact Services, Inc.

    4.269 ratings in total
    5
    30
    4
    25
    3
    11
    2
    3
    1
    0
    99%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(69 ratings)
    Career development
    3.8(69 ratings)
    Benefits & perks
    3.6(69 ratings)
    Management
    3.5(69 ratings)
    Working environment
    3.9(69 ratings)
    Ratings for West Contact Services, Inc. are shared as-is from employees in line with our community guidelines

    reviews

    Showing 7 reviews for Makati City Metro Manila
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    5.0
    Reservation specialist
    Nov 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    Memorable from Recruitment to Production. One of my best.
    The good thingsHRs were professional and actively responded to inquiries. Guided you throughout the process of application. Training was enjoyable and very conducive to learning. Full support during production. Workspaces are clean. Enhancement webinars and upskill were offered. Healthy team competitions. Friends.
    The challengesNone that I can remember.
    5.0
    Technical support representative
    Jul 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    West is a pro agent Company they love there employee
    The good thingsHealthy environment and they love there employee
    The challengesTravel time Because I live in Quezon City and the Company located at Makati City for me thats all
    3.0
    Csr
    Mar 2017
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Working in West Contact is amazing!
    The good thingsI've worked here for 6 month, there's a lot of perks and opportunities for agent who's aiming to be a TL/trainer someday. Friendly environment!
    The challengesHope they could still rehire those who resigned before.
    3.0
    TSR
    Jul 2015
    Makati City Metro ManilaLess than 1 year in the role, former employee
    good compensation,.toxic place
    The good thingsI enjoyed the flexible schedule and good compensation
    The challengesThey should remove the politics in the management area. Manager's should have been pro.employee and they shoul follow the job description written on the contract. Some of the tasks given are not based on the job description
    5.0
    Customer associate
    Jul 2015
    Makati City Metro Manila5 to 6 years in the role, former employee
    Customer service
    The good thingsIts very convenient to work here
    The challengesMultitasking everytime
    5.0
    Lsitener Care Representative
    Jul 2015
    Makati City Metro Manila1 to 2 years in the role, former employee
    Review for West Contact Services (Now Alorica)
    The good thingsSpectrum, TL's we're accompdating
    The challengesSplit sched/ traffic
    3.0
    Verifier
    Jul 2015
    Makati City Metro ManilaLess than 1 year in the role, former employee
    West/Alorica
    The good thingshigh allowance
    The challengesthey should add long term benefits
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