Valor Global, Inc.
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    Valor Global, Inc.
    (48 reviews)
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    Company Reviews

    Working at Valor Global, Inc.

    4.048 ratings in total
    5
    29
    4
    6
    3
    4
    2
    1
    1
    8
    83%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(48 ratings)
    Career development
    4.1(48 ratings)
    Benefits & perks
    3.7(48 ratings)
    Management
    3.8(48 ratings)
    Working environment
    3.9(48 ratings)
    Diversity & equal opportunity
    2.0(1 ratings)
    Ratings for Valor Global, Inc. are shared as-is from employees in line with our community guidelines

    reviews

    Showing 9 reviews for Taguig City Metro Manila
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    1.0
    Chat Customer Service Representative
    May 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Think twice before you apply here. You will regret it if you were assigned to a telco account. They have so many criteria that is hard to reach.
    The good thingsMy friends and other colleagues. My previous chat support account is the best I ever stayed with compared to telco. Only the back office account is left and I have never been reprofiled to it.
    The challengesUnannounced changes in all aspects, from salary based system to hourly based. Inconsiderate for reprofiling to other accounts, resulting to get you terminated if you failed in the nesting phase if you were assigned to a telco account.
    3.0
    CSR
    Sep 2023
    Taguig City Metro Manila1 to 2 years in the role
    I dont think its a good place to work
    The good thingsThe account is easy and not stressful
    The challengesYes.the pay always has dspites
    1.0
    Customer service rep
    Jun 2023
    Bonifacio Global City Taguig City Metro Manila5 to 6 years in the role, former employee
    VALOR IS THE WORST COMPANY EVER!!!!!
    The good thingsthere are people there who have great potential but was never developed because management is poor! they prefer subordinates they can hold by the neck... VERY POOR MANAGEMENT!
    The challengesaside from management their HR and PAYROLL is way too unprofessional in so many levels!!! You can conduct a survey and 80% will agree to this
    1 person found this helpful
    3.0
    Medical Biller
    Apr 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Valor Global experience
    The good thingsNot a very queuing LOB
    The challengesEmployees taking advantage of the WFH status and always having tech issue every shift
    1.0
    Csr
    Mar 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Some of their supervisors are rude like I have once. When I went to work from home they know that in my area is crowded and congested but then they dont understand why I'm having troubles in my equipment that was borrowed from the company. They also dont have enough actions to those supervisors with bad attitude.
    The good thingsSome how the management is enough in managing the company's rules and regulations. They expect too much from an agent but they dont have enough incentives for their employees and the shuttle service really sucks, you only experience a good shuttle service when you're new then when you get regularized only trainees are prioritize to be on on shuttle service.
    The challengesThey expect too much from you and too much jobs/tasks like you're in collections/finance department and you do troubleshooting and such things that the IT/tech department is responsible of. Though I may not be a better employee bu5 I consider my self a good one for not leaving the company in 2 yrs.
    3.0
    Customer service
    Jul 2021
    Taguig City Metro Manila5 to 6 years in the role
    Overall job is not easy but a great experience indeed.
    The good thingsFriendly and nice colleagues.
    The challengesAsking for too much goal yet incentives/salary is not enough to compensate the job.
    5.0
    Customer service
    Nov 2019
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Awesome
    The good thingsI enjoy good environment of each team friendly competion to achieve goals
    The challengesYour Willingness to work and perseverance
    5.0
    Customer representative
    Sep 2019
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Very nice with the employees they treat you as one family.
    The good thingsI love the place and also the incentives management are friendly. I love valor global , thank you my valor family for trusting me as one of your csr agent. This is my first bpo company and now im still here almost a year :) very recommended. As you have a good performance you will earn high salary.
    The challengesWorking here is very challenging everyday. You will encounter diff agents :)
    5.0
    VXA
    Aug 2019
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Very good company, great experience and stress free environment
    The good thingsGood folks where you can express your insight, fair judgement and competitive
    The challengesWell juat a small thing, sleeping quarters
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