Upwork
    (95 reviews)

    Company Profile

    Company overview

    Industry

    Online Media & eCommerce

    Company size

    Not specified

    Reviews overview

    4.695 ratings in total
    5
    66
    4
    21
    3
    5
    2
    1
    1
    2
    99%
    Rate salary as high or average
    97%
    Employees recommend this employer to friends

    What’s it like working at Upwork?

    AI summary of recent reviews

    Upwork offers significant advantages for freelancers, particularly through its flexible work-from-home arrangement and diverse job opportunities. The platform is known for having professional and respectful clients who offer competitive rates, and the payment system is secure and reliable. These features make it an attractive option for those seeking remote work opportunities.

    However, freelancers should be prepared for certain challenges. The platform's competitive nature and paid connect system can make it initially difficult to secure clients without careful strategy and investment. Managing workload and deadlines requires strong time management skills, and newcomers particularly need to focus on effective self-marketing to establish themselves on the platform.

    Recent reviews

    4.0
    Graphic Designer
    Jul 2025
    San Fernando Pampanga3 to 4 years in the role, current employee
    The competitive industry of Upwork as a college student.
    The good thingsI like the work from home set up the most since I am still in college and it is easier for me to work than travel to work, it saves time and energy.
    The challengesIt is a very competitive industry and I don't like the system of applying. If you don't have enough connects you can't apply unless invited.
    5.0
    Customer Service Specialist
    May 2025
    Davao City Davao del SurLess than 1 year in the role, former employee
    I enjoy the flexible work-from-home setup, supportive team, and balanced workload, but the repetitive tasks, communication gaps, and occasional technical issues limit my growth and productivity.
    The good thingsI enjoy my work because of the flexible work-from-home setup, a supportive and easy-to-manage team, and a balanced workload. The 7-hour-15-minute schedule with a 45-minute break helps maintain productivity and well-being.
    The challengesI dislike the repetitive nature of tasks, which limits my growth and skill development. A lack of clear communication and occasional technical issues also disrupt workflow and hinder productivity.
    5.0
    eCommerce Specialist/Amazon VA
    Apr 2025
    Manila City Metro Manila1 to 2 years in the role, current employee
    The experience is giving and rewarding!
    The good thingsLearning more about ecommerce
    The challengesProduct variations, but still nailing and resolving the requests and cases on time.
    Ratings for Upwork are shared as-is from employees in line with our community guidelines
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