Upwork
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    Upwork
    (95 reviews)
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    Company Reviews

    Working at Upwork

    4.695 ratings in total
    5
    66
    4
    21
    3
    5
    2
    1
    1
    2
    99%
    Rate salary as high or average
    97%
    Employees recommend this employer to friends
    Work/Life balance
    4.5(95 ratings)
    Career development
    4.4(95 ratings)
    Benefits & perks
    3.9(94 ratings)
    Management
    4.4(95 ratings)
    Working environment
    4.5(95 ratings)
    Diversity & equal opportunity
    4.4(11 ratings)
    Ratings for Upwork are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 95 reviews sorted by most recent
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    most recent
    4.0
    Graphic Designer
    Jul 2025
    San Fernando Pampanga3 to 4 years in the role, current employee
    The competitive industry of Upwork as a college student.
    The good thingsI like the work from home set up the most since I am still in college and it is easier for me to work than travel to work, it saves time and energy.
    The challengesIt is a very competitive industry and I don't like the system of applying. If you don't have enough connects you can't apply unless invited.
    5.0
    Customer Service Specialist
    May 2025
    Davao City Davao del SurLess than 1 year in the role, former employee
    I enjoy the flexible work-from-home setup, supportive team, and balanced workload, but the repetitive tasks, communication gaps, and occasional technical issues limit my growth and productivity.
    The good thingsI enjoy my work because of the flexible work-from-home setup, a supportive and easy-to-manage team, and a balanced workload. The 7-hour-15-minute schedule with a 45-minute break helps maintain productivity and well-being.
    The challengesI dislike the repetitive nature of tasks, which limits my growth and skill development. A lack of clear communication and occasional technical issues also disrupt workflow and hinder productivity.
    5.0
    eCommerce Specialist/Amazon VA
    Apr 2025
    Manila City Metro Manila1 to 2 years in the role, current employee
    The experience is giving and rewarding!
    The good thingsLearning more about ecommerce
    The challengesProduct variations, but still nailing and resolving the requests and cases on time.
    2.0
    Copywriter
    Feb 2025
    Davao City Davao del Sur1 to 2 years in the role, former employee
    I appreciates the positive attitude and constructive feedback from clients but dislikes the need to pay for connections and the difficulty of earning due to waiting for client invitations.
    The good thingsI appreciate how clients show a good attitude towards their workers. They address the things you have to improve. And also have a lot of opportunities you can apply.
    The challengesYou need to pay to get a connect. Earning can be challenging, so you must wait to receive an invite from the clients.
    5.0
    Virtual Assistant with Canva and Graphic Design
    Feb 2025
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    "A supportive and growth-oriented workplace where teamwork thrives, with room for better workload balance."
    The good thingsI appreciate the supportive work environment, opportunities for growth.
    The challengesDuring peak periods, workload management can be overwhelming. Implementing more efficient task delegation and clearer prioritization could help create a smoother workflow.
    5.0
    Real Estate Virtual Assistant
    Dec 2024
    Masbate City Masbate3 to 4 years in the role, current employee
    I thrive in research, as it enhances my skills and knowledge. Initially challenged by time management during the graveyard shift, I’ve since adjusted and now work more productively.
    The good thingsWhat I enjoy most about this work is the research aspect, as it not only aligns with my job but also allows me to continuously learn and expand my knowledge, making the work even more fulfilling.
    The challengesInitially, time management was challenging for me due to the graveyard shift, but now I have fully adjusted and am able to work more productively during these hours.
    5.0
    Data Entry Specialist
    Oct 2024
    Phil-Am Quezon City Metro Manila5 to 6 years in the role, former employee
    It was a great opportunity for all.
    The good thingsDuring my time at upwork, I had the opportunity to lead a cross-functional team on a project aimed at launching a new product line. This experience was incredibly rewarding for several reasons.
    The challengesinternet disruption
    5.0
    Administration Role
    Sep 2024
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Being a virtual assistant is like being a superhero behind the scenes! I get to support businesses remotely, juggling tasks, solving problems, and making their lives easier.
    The good thingsworking from home ; high salary ; no stress
    The challengesif having internet problems
    5.0
    Customer Service Representative
    Aug 2024
    Davao City Davao del Sur1 to 2 years in the role, former employee
    It was an honor to work with Upwork clients.
    The good thingsUpwork clients are very generous and are respectful of boundaries.
    The challengesThe challenges are the long hours of work and deadlines.
    5.0
    Graphic Designer
    Mar 2024
    Tagum City Davao del Norte
    its good, its convient to use but the deduction 10% from your salary is not really good.
    The good thingsi have my time management.
    The challengeslearning the ideas that client would like.
    4.0
    Video Editor
    Jan 2024
    Puerto Princesa City Palawan1 to 2 years in the role, current employee
    Overall, it has taught me a lot in the world of freelancing, and I will not be stopping so soon.
    The good thingsA lot of job opportunities to choose from, diverse eco system in which freelancers and clients mingle on.
    The challengesThe very high risk and competition in the industry.
    5.0
    Freelance Digital Artist
    Nov 2023
    Manila City Metro Manila
    Challenging most of the time and the effort is earned at the end.
    The good thingsI enjoyed the most in work-life balance because it is really important with regards of your role in company and the tight schedules and deadlines where it really challenges a lot.
    The challengesThe deadline most of the time because you given a limited amount of time to do the task and its up to you on how to solve it.
    3.0
    Office assistant
    Aug 2023
    Less than 1 year in the role, former employee
    Work-Life Balance with competitive salary
    The good thingsCompetitive Salary. Please be vigilant in choosing a freelance work. Check their company, salary and their website. Always double check!
    The challengesCompetitive Salary, Work-life balance and with shifting hours.
    5.0
    Graphic designer
    Jul 2023
    Less than 1 year in the role, current employee
    I design a poster for a business.
    The good thingsThey pay on time and deals with a good rate.
    The challengesThere is no challenges.
    3.0
    freelance
    Jan 2023
    Cebu City Cebu1 to 2 years in the role, current employee
    It is okay working here
    The good thingsYou do not need to travel to go to your office. Less laundry. You do not need to drink coffee, since you can work anytime you want.
    The challengesClosing a contract with your prospective client, since their are a lot of competitors. You have to choose your client carefully, since if you don' you will end up spending your connects for nothing.
    5.0
    Executive assistant
    Nov 2022
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Great working with a client whom you started everything with.
    The good thingsMy boss is professional and instructs clear tasks.
    The challengesWorking with a foreign company challenges my resourcefulness but enhanced my talents.
    5.0
    Freelancer
    Oct 2022
    Surigao City Surigao del Norte1 to 2 years in the role, current employee
    A strict and secure platform for freelancers that will help anyone with their freelancing journey.
    The good thingsInclusive, Fair, Secured, Strict, Trusted
    The challengesSometimes, finding a client is hard, but then it's also about how you market yourself. You just need to try and try again until you land a job.
    5.0
    Freelancer
    Oct 2022
    9 to 10 years in the role, current employee
    A Top Rated Freelancer
    The good thingsI had very good clients, great work experiences and very high rating from them.
    The challengesSome due dates are that urgent and challenging, some are unreasonable.
    4.0
    Graphic Designer | Editor
    Oct 2022
    It was a great experience as architecture student
    The good thingsis you can work as part time while you studying and also I haven't feel any regrets.
    The challengesEspecially to manage your time efficiently
    5.0
    Recruitment Consultant
    Sep 2022
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Working with my current Upwork Client
    The good thingsManagement is great. People are friendly. Good team. I have a work-life balance.
    The challengesSetting up interviews can sometimes be difficult due to the availability of the interviewers.
    5.0
    Social media manager
    Sep 2022
    very amazing the best online platform
    The good thingsEmployers are very nice and communicable
    The challengesI don't like when no more connects left
    5.0
    Virtual assistant
    Jun 2022
    Davao City Davao del Sur1 to 2 years in the role, former employee
    Best of all. Many opportunities/.
    The good thingsLegit and easy to find job
    The challengesmaintain good feedback
    4.0
    Content writer, SEO specialist, health and fitness writer, etc.
    Jun 2022
    5 to 6 years in the role, former employee
    It's a fallback job.
    The good thingsYou own your time...
    The challengesIncome is too erratic. Employers are sometimes hard to come by...
    5.0
    ACCOUNTING/ADMIN
    Jun 2022
    Davao City Davao del SurLess than 1 year in the role, current employee
    VERY WORTH IT AND THE BEST RISK THAT I TAKE.
    The good thingsHIGH SALARY, COMFORTABLE AND GREAT WORK LIFE BALANCE.
    The challengesWHEN STARTING ESPECIALL DURING FINDING YOUR FIRST CLIENT.
    5.0
    Senior web developer
    Jun 2022
    3 to 4 years in the role, current employee
    Working as a freelancer
    The good thingsYou will have challenges good things and bad. Working in Upwork will definitely provide you with direct clients and opportunities
    The challengesWithout proper knowledge you will have a hard time getting work. You must be focused in your first job and always respectful to whoever is your clients.
    5.0
    Social media specialist
    May 2022
    1 to 2 years in the role, current employee
    Upwork is a great platform for all new freelancer to start your freelancing career.
    The good thingsThey help freelancers find good clients and payments are very secure and legit.
    The challengesThere are many competitions so you must be fast and have good experiences to get clients.
    5.0
    Virtual assistant
    May 2022
    1 to 2 years in the role, former employee
    none so far it was great to work at upwork
    The good thingsnone so far it was great to work at upwork
    The challengesnone so far it was great to work at upwork
    5.0
    Data entry
    May 2022
    Philippines7 to 8 years in the role, former employee
    Great experience! It was a really wonderful experience working with him. Resources were made easily available and the job was done in a timely manner.
    The good thingsIt's a great experience and opportunity. It helps me a lot.
    The challengesNothing. It's just no benefits and perks on my end.
    5.0
    Virtual assistant
    Apr 2022
    1 to 2 years in the role, former employee
    Very Effective Platform
    The good thingsI am thankful to have Upwork as an option for finding a home-based job, especially during this pandemic era. It secures financial needs without going out of the comfort of our houses, safe and secure.
    The challengesThe only challenge I found out is, a person will learn effective selling because you have to sell yourself and skills enable you to find clients using Upwork
    1.0
    Human resource officer
    Mar 2022
    Lucena City QuezonLess than 1 year in the role, former employee
    Less stressful working from home
    The good thingsMoney saved. ... More job satisfaction. ... Less sickness. ... More time for fitness .Less time on the road.
    The challengesBurnout. Lack of Community and Team Work. Lack of Motivation. Unmonitored Performance and those Frequent Breaks. Lack of Office Equipment and Security Concerns.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
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