TTech
    (428 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Information Technology Services

    Company size

    1,001-5,000

    Primary location

    Ground Floor, eBlock Tower 2, IT Park, Lahug, Cebu City
    INDUSTRY TRENDSETTERSGet ready to construct something betterAre you the type of individual who is great at building solutions? Do others rely on you to show them how all the pieces can work together? If so, then consider a career with us. We are on the verge of transforming the way we do business. We need your industry skills to help us build something better.

    Reviews overview

    4.2428 ratings in total
    5
    223
    4
    123
    3
    51
    2
    19
    1
    12
    86%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends

    What’s it like working at TTech?

    AI summary of recent reviews

    TTech stands out for its supportive and friendly work environment, where employees benefit from helpful colleagues and professional management. The company demonstrates a commitment to career development through training programs and internal promotions, while maintaining competitive benefits including reliable salary payments and additional allowances for remote workers. The management team is generally praised for being supportive and receptive to employee feedback.

    However, employees face some challenges, including the need to meet demanding performance metrics that can change frequently. The fast-paced environment requires effective workload management, particularly when handling high call volumes. Some employees indicate that the base salary could be more competitive, and there are opportunities to enhance training consistency, especially for administrative roles and during department transfers.

    Recent reviews

    5.0
    Insurance Specialist
    Dec 2025
    Dumaguete City Negros OrientalLess than 1 year in the role, current employee
    My overall experience was smooth and efficient, I had a great time working in the company.
    The good thingsStress-free environment
    The challengesNumber of office device used should improve.
    5.0
    Tech Support
    Sep 2025
    Iloilo City IloiloLess than 1 year in the role, former employee
    At TeleTech, I provided frontline customer and technical support where I handled inquiries, resolved concerns, and ensured a positive customer experience. My role involved active listening, problem-solving, and delivering accurate information while maintaining empathy and professionalism. I also learned to adapt quickly to different customer needs and system processes, which helped me improve efficiency and strengthen my communication skills.
    The good thingsWhat I liked most about working at TTEC was the opportunity to sharpen my communication and problem-solving skills while directly helping customers. I enjoyed the challenge of resolving technical issues under pressure and turning difficult situations into positive experiences. It also gave me the chance to build confidence in multitasking, balancing technical support with customer care, which I found both rewarding and motivating.
    The challengesOne of the main challenges I encountered at TTEC was handling frustrated customers while troubleshooting complex technical issues. It required me to stay calm, patient, and solution-focused, even under pressure. Another challenge was balancing inbound technical support with outbound sales, which pushed me to improve my time management and adaptability. Overcoming these challenges helped me build resilience, strengthen my customer service skills, and develop confidence in handling high-pressure situations.
    4.0
    Customer Experience Team Member
    Mar 2025
    Lipa City Batangas1 to 2 years in the role, former employee
    The environment and the team members contributed to a positive and enjoyable work experience.
    The good thingsAll workstations, including computer hardware and software, are current. The production room is also more comfortable.
    The challengesThe variety of food available in the pantry tends to remain consistent from day to day.
    Ratings for TTech are shared as-is from employees in line with our community guidelines
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