Tritel Communications, Inc. is a Philippine-based next generation VoIP and telephony solutions provider. It is focused on providing services specifically to the corporate market. Through its VoIP service, it delivers high quality and cost-effective voice services to companies seeking to take advantage of the savings brought about by VoIP. Tritel started operations in 2010, catering to callcenters and companies who wanted quality VoIP services. In the succeeding years, it became evident that there was a huge demand for opensource telephony solutions as well as a company that could provide support for these solutions. Tritel decided to expand its coverage to include management and support of client’s telephony systems so that its clients can focus on their core business. Aside from providing the traditional 24 x 7 NOC support, the company hired opensource specialists and programmers to cater to specific and customized requirements.Aside from providing opensource dialer and PABX solutions, Tritel also expanded its support for other opensource systems, one of which is the Opensource Ticket Request System (OTRS). Tritel is currently managing, customizing, and supporting the ticketing system of one of the major telecom companies in the Philippines. Custom development includes APIs to work with and bridge OTRS with multiple systems that the telco uses internally.From its vast client base, providing support up to client-end systems is one of the reasons why clients prefer Tritel over other providers.
Tritel Communications, Inc. is a Philippine-based next generation VoIP and telephony solutions provider. It is focused on providing services specifically to the corporate market. Through its VoIP service, it delivers high quality and cost-effective voice services to companies seeking to take advantage of the savings brought about by VoIP. Tritel started operations in 2010, catering to callcenters and companies who wanted quality VoIP services. In the succeeding years, it became evident that there was a huge demand for opensource telephony solutions as well as a company that could provide support for these solutions. Tritel decided to expand its coverage to include management and support of client’s telephony systems so that its clients can focus on their core business. Aside from providing the traditional 24 x 7 NOC support, the company hired opensource specialists and programmers to cater to specific and customized requirements.Aside from providing opensource dialer and PABX solutions, Tritel also expanded its support for other opensource systems, one of which is the Opensource Ticket Request System (OTRS). Tritel is currently managing, customizing, and supporting the ticketing system of one of the major telecom companies in the Philippines. Custom development includes APIs to work with and bridge OTRS with multiple systems that the telco uses internally.From its vast client base, providing support up to client-end systems is one of the reasons why clients prefer Tritel over other providers.
Tritel Communications, Inc. is a Philippine-based next generation VoIP and telephony solutions provider. It is focused on providing services specifically to the corporate market. Through its VoIP service, it delivers high quality and cost-effective voice services to companies seeking to take advantage of the savings brought about by VoIP. Tritel started operations in 2010, catering to callcenters and companies who wanted quality VoIP services. In the succeeding years, it became evident that there was a huge demand for opensource telephony solutions as well as a company that could provide support for these solutions. Tritel decided to expand its coverage to include management and support of client’s telephony systems so that its clients can focus on their core business. Aside from providing the traditional 24 x 7 NOC support, the company hired opensource specialists and programmers to cater to specific and customized requirements.Aside from providing opensource dialer and PABX solutions, Tritel also expanded its support for other opensource systems, one of which is the Opensource Ticket Request System (OTRS). Tritel is currently managing, customizing, and supporting the ticketing system of one of the major telecom companies in the Philippines. Custom development includes APIs to work with and bridge OTRS with multiple systems that the telco uses internally.From its vast client base, providing support up to client-end systems is one of the reasons why clients prefer Tritel over other providers.