Company Reviews

    Working at Transworld Systems Customer Services

    3.613 ratings in total
    5
    5
    4
    4
    3
    0
    2
    2
    1
    2
    77%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(13 ratings)
    Career development
    3.5(13 ratings)
    Benefits & perks
    3.0(13 ratings)
    Management
    2.9(13 ratings)
    Working environment
    3.8(13 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for Transworld Systems Customer Services are shared as-is from employees in line with our community guidelines

    reviews

    Showing 3 reviews for Pasay City Metro Manila
    See reviews from all locations
    Sort by
    most recent
    1.0
    Customer Service Representative
    May 2026
    Mall of Asia Pasay City Metro Manila1 to 2 years in the role, former employee
    Its happy before but now I can no longger recommend this for newbee find elsewhere that is better.
    The good thingsIf you are asking now what are the good things to expect.?!?! none so don't waist your time apply here not unless you will take the advantage signing a contract while waiting for a better company you can work except this one most especially in MOA Pasay site. The managers are inconsistent when it come to their Metric and insensitives, hahahaha. Incentives at this location is very funny you will know once you get hired and get the job. At first we are surrounded by a very promising Team Leads and humble and honest work mates but throughout the following years an incompetent leadership take charge managing the account. So its up to you if you want to push through if you want to bite the dust.
    The challengesThe management is the challenge they only like you when you are a performer but don't be deceived not all performrers are really a performers something happening under the tabe if you know what i mean, and this company particularly at MOA Pasay site it's already becoming a waiting shed of those who seek a greener pasture in other company you will see them just staying for less that one week or 3months. So think first before you apply.
    5.0
    Associate
    Jul 2023
    Pasay City Metro Manila3 to 4 years in the role, current employee
    Experience normal bpo process
    The good thingsWork from home and email support. Incentives are great
    The challengesDealing with escalated customer
    2.0
    Former Agent
    Jan 2022
    Mall of Asia Pasay City Metro Manila1 to 2 years in the role, former employee
    Worst and Disorganized BPO ive experience
    The good thingsAmbiance Colleagues MOA is walkig distace Free coffee
    The challengesSystem tools are web based Unorganized Tech Support No opportunity to grow You have to die first before you can get your incentives.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.