TPG Telecom
    (94 reviews)

    Company Reviews

    Working at TPG Telecom

    3.594 ratings in total
    5
    29
    4
    26
    3
    17
    2
    10
    1
    12
    86%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(94 ratings)
    Career development
    3.5(94 ratings)
    Benefits & perks
    3.3(94 ratings)
    Management
    3.0(94 ratings)
    Working environment
    3.4(94 ratings)
    Diversity & equal opportunity
    4.0(2 ratings)
    Ratings for TPG Telecom are shared as-is from employees in line with our community guidelines

    reviews

    Showing 12 reviews for Pasig City Metro Manila
    See reviews from all locations
    Sort by
    most recent
    4.0
    Technical support representative
    Aug 2025
    Ortigas Pasig City Metro Manila4 to 5 years in the role, former employee
    We have been treated fairly and it has been great working with the iinet team.
    The good thingsThis may only be true if you are profiled to iiNet tech (Subsidiary of TPG). Working here is has been a delight, SS, team leaders, heck even the OM are great to work with. Kind, and it feels people care for one another, we are friendly to newbies but we expect you to also do your work to learn the job. People are responsible and accountable and will feel that if you have any requests - granted they are reasonable, then your TL or even management can cater your request.
    The challengesWFH since the pandemic but now transitioning to more and more onsite. Integrity is paramount here. If you`re found to be manipulating stats or cheating in any way to avoid work. You`ll be gone, but still with due process. Offer is above average but years down the line there will be very minimal movement of your salary not unless you are promoted.
    2.0
    Helpdesk Support Role
    Oct 2024
    Pasig City Metro Manila5 to 6 years in the role, former employee
    don't apply here. it used to be great back in the day but now this company is very appalling.
    The good thingsit was excellent back in the day but now.....no comment
    The challengesthe management is so toxic KPIs are very hard to achieve and if you fail one of them, you will be enrolled in PSP. The process of the department i been to is very confusing and it changes like every week or so. There's no solid or standard process. i false mistake it's like ur gonna lose your job right away
    1.0
    Helpdesk support
    May 2023
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Not recommended for work
    The good thingsFine basic pay. Hybrid work
    The challengesTurned worse in the past year
    1 person found this helpful
    4.0
    Network support engineer
    Mar 2023
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Happy to work here, people in the office are way too friendly
    The good thingsThe colleagues has always been friendly
    The challengesBig changes from the management and lateral movement is random
    3.0
    Fibre Network Designer
    Feb 2023
    Ortigas Pasig City Metro Manila5 to 6 years in the role, former employee
    The company is good but you can only be with toxic people.
    The good thingsI just like the behavior of the former TL and SS. I just don't like those who take over.
    The challengesI can say is Decision making and talking to Australians
    1 person found this helpful
    3.0
    Retention specialist
    Jul 2021
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Stressful work load and nepotism.
    The good thingsEmployees here are resilient and friendly and fixed dayshift.
    The challengesThere's only 1 15-minute break so you'll be working 4 to 5 hours straight. Workflow and phone scripts are ineffective.
    5.0
    Faults Analyst
    Jul 2021
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Good Management. Dayshift. Good Salary
    The good thingsGood Management. Dayshift. Good Salary
    The challengesNo challenge at all.
    4.0
    Customer service representative
    Jan 2021
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Expected Salary. Friendly Environment. Less stressful than previous comapnies.
    The good thingsVery considerate especially during this pandemic. Still working from home until today. From March 2020, and we are now in January 2021.
    The challengesVery strict attendance policy, a second late is still a late whatever your reason is. May it be valid or not, which is understandable and acceptable as we practice punctuality in a call center environment. Was trained for another Line of Business but no increase given. They are also not considerate regarding some system and internet issues occurred at home during this WFH set up.
    1.0
    Support
    Sep 2020
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Horrible Upper Management
    The good thingsGood seats. Good aircon when turned on. Young coworkers. The old ones go first.
    The challengesYou spend the day answering fake calls from upper management meant to get a negative reaction from you.
    4.0
    Team leader
    Jun 2020
    Pasig City Metro Manila5 to 6 years in the role, current employee
    Very challenging and their approach is hollistic.
    The good thingsChallenging, dayshift, no work during New year and Christmas
    The challengesSalary, benefits like HMO dependents, Perks like free food, gym and shower rooms
    1 person found this helpful
    5.0
    Fibre Network Designer
    Sep 2017
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Career Step Up
    The good thingsReally good people working in the company. And when it comes to work they are really dedicated to what they're doing. The perks are OK but not excessive. The salary is really competitive for the current market. The team is really helpful and they will not let you down on stressful times.
    The challengesI think they can improve on choosing the correct leaders. Because sometimes they just let the number of years stayed in the company decided who will be the next leader. I'm not saying all of them but you can't deny the fact that some of them is not built for leadership position.
    2 people found this helpful
    3.0
    Technical Support Supervisor
    Apr 2017
    Pasig City Metro Manila9 to 10 years in the role, current employee
    Review
    The good thingsPeople are nice to work with. Growing company. Competitive salary for a day shift call center.
    The challengesImprovement in facilities Training program and certification for middle management A more competitive health card would be better.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.