The SM Store
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    The SM Store
    (240 reviews)
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    Company Reviews

    Working at The SM Store

    4.2240 ratings in total
    5
    130
    4
    60
    3
    34
    2
    8
    1
    8
    88%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(240 ratings)
    Career development
    4.0(240 ratings)
    Benefits & perks
    4.0(240 ratings)
    Management
    4.0(240 ratings)
    Working environment
    4.1(240 ratings)
    Diversity & equal opportunity
    3.2(5 ratings)
    Ratings for The SM Store are shared as-is from employees in line with our community guidelines

    reviews

    Showing 3 reviews for Cebu City Cebu
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    2.0
    Manager
    Jan 2026
    Cebu City Cebu8 to 9 years in the role, former employee
    Great learning and experience from the worst situation.
    The good thingsSalary and mandatory benefits are on time. You will really learn about operations, retail, leadership, and customer service.
    The challengesUnprofessional, no work-life balance, the worst office politics, no proper training for your job function.
    1 person found this helpful
    4.0
    Warehouse assistant
    Sep 2022
    Cebu City Cebu3 to 4 years in the role
    Great Work Environment
    The good thingsWorkmates are well-trained professionals with pleasing personalities, office provide necessities for work efficiency and effectivity, and tasks are divided equally for ease in management.
    The challengesResignation rate is higher compared to the employment rate. After pandemic, the company decided to allow employees with 20 years of service and above to retire. Due to this fact, the workload of those veterans are now given to other employees which lead to additional stress and eventually made the employees to resign.
    3 people found this helpful
    4.0
    IT manager
    Nov 2021
    Cebu City Cebu
    It was great to work in this company because of so many potential for growth.
    The good thingsCamaraderie especially if you are under with HO.
    The challengesChain of command. Roles not clearly defined. I supposed that if you are an IT even if you are stationed in the branch, directives should come from IT head office not from branch operations.
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