The SM Store
    (240 reviews)

    Company Profile

    Company overview

    Industry

    Fashion Retail & Department Stores

    Company size

    More than 10,000

    Primary location

    SM Retail Headquarters, J.W. Diokno Boulevard corner Bayshore Avenue, MOA Complex, Pasay City 1300
    From Humble Beginnings…It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online.SM Goes Online!As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online!We’ve Got it All for You 24/7We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytimeOur MissionWe will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.

    Jobs at The SM Store

    Based on your search activity

    at The SM Store (SM Mart Inc.)
    Lipa City, Batangas
    Responsible for delivering end-to-end recruitment processes
    Responsible for delivering end-to-end recruitment processes
    classification: Human Resources & RecruitmentHuman Resources & Recruitment
    21d ago
    21d ago

    at The SM Store (SM Mart Inc.)
    Pasay City, Metro Manila
    The role produces high‑quality conceptual drawings, renderings, and creative boards that guide internal discussions and decision‑making.
    The role produces high‑quality conceptual drawings, renderings, and creative boards that guide internal discussions and decision‑making.
    classification: Design & ArchitectureDesign & Architecture
    13d ago
    13d ago

    Featured

    Tips for your AweSM Face-to-Face Interview
    Your dream job is just an interview away, and #WeGOTYou with everything you need to succeed! Check out our AweSM tips to ace your face-to-face interview!#SoMuchOpportunities #careersatSMStore

    Gallery photos

    Reviews overview

    4.2240 ratings in total
    5
    130
    4
    60
    3
    34
    2
    8
    1
    8
    88%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends

    What’s it like working at The SM Store?

    AI summary of recent reviews

    The SM Store offers a welcoming and professional environment where employees value the strong sense of camaraderie among colleagues. Staff particularly appreciate the comprehensive benefits package, along with excellent training and development opportunities. The environment provides valuable opportunities for social interaction with customers and colleagues, contributing to personal and professional growth.

    However, employees face some challenges including maintaining work-life balance due to weekend work and extended hours. The workload distribution can be demanding, especially following organisational changes, and some staff note that management practices could benefit from clearer role definitions and more consistent approaches.

    Recent reviews

    2.0
    Manager
    Jan 2026
    Cebu City Cebu8 to 9 years in the role, former employee
    Great learning and experience from the worst situation.
    The good thingsSalary and mandatory benefits are on time. You will really learn about operations, retail, leadership, and customer service.
    The challengesUnprofessional, no work-life balance, the worst office politics, no proper training for your job function.
    5.0
    Crew
    Oct 2025
    Zamboanga City Zamboanga Del Sur1 to 2 years in the role, current employee
    Outstanding Service and assis the costume
    The good thingsI enjoy working with trucks, and all the people I work with
    The challengesI always say my weakness is “finding a good work life balance” but then if you are needed to work lates or meet a certain deadline then you would put in the time.
    1.0
    Training Manager
    May 2025
    Pasay City Metro Manila6 to 7 years in the role, former employee
    The company is purely political and does not treat employees with fairness
    The good thingsExposure to learnings
    The challengesThe management and salary
    Ratings for The SM Store are shared as-is from employees in line with our community guidelines
    Find out more about working at The SM Store. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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