The Coffee Bean & Tea Leaf
    (76 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Fast Food/Takeaway Outlets

    Company size

    1,001-5,000
    Since 1963, The Coffee Bean & Tea Leaf® has provided our customers with the world’s finest quality coffee and tea experience. In order to deliver that experience, we rely on our amazing Team Members.Providing great products only brings our customers to our door. Having them come back on a regular basis requires that we provide them with a Total Quality Experience and that we hire Simply the Best® candidates.At The Coffee Bean & Tea Leaf, we hire for our core values (FROTHe) and identify candidates who match the characteristics described in our Guiding Principles.The Coffee Bean & Tea Leaf provides an environment where you can be yourself and have fun serving our customers on a daily basis. With our growth and expansion, we offer continuous development and an opportunity for career advancement. It is more important for us to identify “who you are” as opposed to “what you can do.”

    Gallery photos

    Reviews overview

    4.076 ratings in total
    5
    28
    4
    30
    3
    9
    2
    5
    1
    4
    82%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends

    What’s it like working at The Coffee Bean & Tea Leaf?

    AI summary of recent reviews

    The Coffee Bean & Tea Leaf offers several positive aspects for employees, including comprehensive training programs that contribute to both personal and professional development. The workplace culture is enhanced by supportive co-workers who create a family-like atmosphere, while employees benefit from learning about coffee culture and developing customer service skills. Staff also appreciate the practical benefits such as meal and beverage allowances.

    However, employees face certain challenges in their roles, including concerns about staffing levels and long working hours, particularly during busy periods. There are opportunities to improve management communication, especially regarding performance evaluations and store transfers. Some employees also note limited career advancement opportunities and challenges with shift scheduling and store placement.

    Recent reviews

    3.0
    Full time barista
    Aug 2025
    Cebu City Cebu1 to 2 years in the role, former employee
    You will learn a lot in the company that you can make use of in the real life and if you choose to stay you might get promoted.
    The good thingsI was able to learn a lot both in career and in life.
    The challengesDoing the job of a 3 employee in a salary of 1.
    1.0
    Barista
    Mar 2024
    Quezon City Metro Manila
    Great training but poor management & no career advancement opportunities
    The good thingsGood training, co- baristas are nice & supportive.
    The challengesBaristas are randomly transferred to other branches without informing them the reason. Poor communication from management particularly during performance evaluation. It’s not a good company for career advancement & it’s taking them forever to process the final pay.
    4.0
    Barista
    Mar 2023
    Quezon City Metro Manila1 to 2 years in the role, former employee
    Good experience and learnings
    The good thingsGood experience and learnings.
    The challengesI just did not enjoy the company because they didn’t appreciate you .
    Ratings for The Coffee Bean & Tea Leaf are shared as-is from employees in line with our community guidelines
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