Caring CultureThe good thingsI enjoyed working with my team mates who became my best friends, I like the trainings and huddle times, I enjoyed the freebies and Telus treats, I enjoyed the theme days, outreach programs, the annual rec events, also the annual merit increase.
The challengesIt's the Workload. Also the changes inside LOB, its not just going to be plain CSR designation at the start but could be transferred to different support like tech or retention etc.