Teleperformance
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    Teleperformance
    (1121 reviews)
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    Company Reviews

    Working at Teleperformance

    4.01121 ratings in total
    5
    520
    4
    299
    3
    178
    2
    54
    1
    70
    78%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(1.1K ratings)
    Career development
    3.9(1.1K ratings)
    Benefits & perks
    3.5(1.1K ratings)
    Management
    3.6(1.1K ratings)
    Working environment
    4.0(1.1K ratings)
    Diversity & equal opportunity
    3.4(42 ratings)
    Ratings for Teleperformance are shared as-is from employees in line with our community guidelines

    reviews

    Showing 19 reviews for Taguig City Metro Manila
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    1.0
    Customer Service Representative
    Jun 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Despicable policy and management
    The good thingsNone that I can think of
    The challengesThey will pull you out of the account right during training once they spot a health condition that was resolved years ago.
    4.0
    Content Moderator
    Jan 2025
    Taguig City Metro Manila1 to 2 years in the role, former employee
    I developed my skills
    The good thingsThe salary is average for a first company
    The challengesThe management and schedules
    4.0
    Customer service representative
    Jul 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    I learn a lot from this company and it helps me to boost my customer service skills.
    The good thingsThe workplace was great, The peoples are freindly, The ambiance is beautiful and also the management is supportive.
    The challengesFirst salary compensation, The account was being transferred from Mckiley site to Ayala site Makati. I travel a lot than usual and my expenses is a little bit diffirence from my salary.
    4.0
    Reporting analyst
    May 2023
    Taguig City Metro Manila9 to 10 years in the role, current employee
    You've got all the support you need
    The good thingsI love working with the team I have
    The challengesI got the full support of my team , and no challenges are difficult to handle
    2.0
    Agent
    Mar 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    dreadful experience with staff
    The good thingsallowed work from home setup
    The challengestalking to unresponsive hr, careless team leaders, and bosses
    5.0
    Supervisor
    Feb 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Teleperformance produces professional employee
    The good thingsEnvironment, opportunities, solidarity
    The challengesManagement, salary, workload
    3.0
    Customer service representative
    Oct 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Not that quite good in terms of salary package but a good training ground for BPO starters.
    The good thingsThe account is in Dayshift and also the people are really nice.
    The challengesThe amount of work doesn't seem to match with the salary package.
    3.0
    Customer representative
    Oct 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    The workplace is better not the account
    The good thingsHaving a lot of friends, and having the best supervisor . I grew up as a better customer service here
    The challengesGoing onsite even it's raining and talking to a lot of irate customer on phone.
    4.0
    Technical support
    Sep 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    A great opportunity and experience.
    The good thingsFull of benefits and co-workers is like a family.
    The challengesHaving overtime shift but not compensated.
    1.0
    Customer service representative
    Jul 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Account is toxic but the management is not, salary is so low, many disputes and overall unsatisfactory
    The good thingsI enjoyed having supportive cheerful co workers.
    The challengesThe challenge that I had for this company is having very low salary offer.
    1.0
    Customer representative
    Jul 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    The salary is not that competitive you work hard but the salary is not that big
    The good thingsNothing all are toxic as well as you are not being paid right a lot of disputes
    The challengesThe salary is too small
    4.0
    Customer service rep
    Feb 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    After all my experience at my previous job was amazing.
    The good thingsThe salary was competitive. Colleagues was very polite and helpful at the same time.
    The challengesThe work itself was good that's why I'm still rooting for the company’s best.
    5.0
    Customer service agent
    Jan 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    undeniably great and awesome bosses
    The good thingscomfortable, friendly workers and approachable leaders
    The challengesirate clients, queing
    2.0
    Analyst
    Jun 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Slow processing of everything (exit management, equipments, HR concerns, etc.)
    The good thingsTrainings provided to enhance employees skill.
    The challengesNo shuttle services for PC pick up No Exit Management process Poor Management Overwhelming Workloads for support roles
    3.0
    Customer service representative
    Mar 2021
    Taguig City Metro Manila3 to 4 years in the role, former employee
    From Intelinet To Teleperformance
    The good thingsWorked for IGS before it was bought by Teleperformance Mckinley. Enjoyed working for their UK financial account. After the acquisition, they pulled out the UK campaign. I was transferred to a terrible night shift campaign that deals with toxic customers in the US.
    The challengesNo signing or retention bonus.
    1.0
    Technical support representative
    Dec 2020
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Final pay dispute. Incosiderate Finance staff.
    The good thingsThe workmates are nice but not the management, they filed a BOC on my final pay even though I rendered 30 days.
    The challengesI love my workmates but the management is pretty awful.
    5.0
    Customer service
    Nov 2020
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    It was great all in all.
    The good thingsGreat place to work and excellent environment.
    The challengesSome non friendly work mates and security management.
    5.0
    Csr
    Feb 2017
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Excellent
    The good thingsTime
    The challengesQueing
    3.0
    Financial analyst
    Oct 2016
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    good team but need to provide more incentives
    The good thingsApproachable management team
    The challengesLocation is not accesible
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