Teleperformance
Write a review
    Teleperformance
    (1121 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Teleperformance

    4.01121 ratings in total
    5
    520
    4
    299
    3
    178
    2
    54
    1
    70
    78%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(1.1K ratings)
    Career development
    3.9(1.1K ratings)
    Benefits & perks
    3.5(1.1K ratings)
    Management
    3.6(1.1K ratings)
    Working environment
    4.0(1.1K ratings)
    Diversity & equal opportunity
    3.4(42 ratings)
    Ratings for Teleperformance are shared as-is from employees in line with our community guidelines

    reviews

    Showing 16 reviews for Pasig City Metro Manila
    See reviews from all locations
    Sort by
    most recent
    5.0
    Call Center Ageant
    May 2026
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, former employee
    I work there as technical support and upskilled to billing.
    The good thingsCompetitive salary and friendly environment.
    The challengesFacilities and office equipment.
    5.0
    Customer Care Specialist
    Sep 2025
    Pasig City Metro Manila1 to 2 years in the role, former employee
    I gained valuable experience as a WFH CSR at Teleperformance, developing strong customer service, communication, and organizational skills in a supportive and flexible environment.
    The good thingsTeleperformance was my first job, and I’m really glad I started my career there. The trainers and managers were very supportive, and I learned so much about customer service and communication. It was a great experience that helped me build confidence and grow professionally.
    The challengesHonestly, there’s nothing I didn’t like about working at Teleperformance. The salary was always paid on time, often in advance, and as a WFH agent, I had the flexibility I needed, so I didn’t feel the need to ask for anything more.
    1.0
    Recruitment Associate
    Jul 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, former employee
    My first ever job was as a Recruitment Associate in this company and it was very traumatic. Out of my 10 month tenure in this company, only once did I experience working an 8-hour shift. My usual schedule ranged from 13 - 15 hours, there were instances when I worked from 9:00 AM to 2:00 AM for weeks on end. On top of all this, I had to work from Monday to Saturday.
    The good thingsCareer progression is really fast in this company.
    The challengesThe severe lack of work balance and the pay that does not justify the amount of sacrifice demanded by the work.
    1 person found this helpful
    1.0
    Customer service
    Apr 2023
    Ortigas Pasig City Metro Manila3 to 4 years in the role, former employee
    The company has a good environment
    The good thingsHaving good and exciting environment
    The challengesTransitioning to a new environment
    4.0
    CSR
    Feb 2023
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Good working environment
    The good thingsPeople are good to work with
    The challengesThe irate customer are the only challenges.
    3.0
    Technical support
    Nov 2022
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    There are lots of dispute.
    The good thingsThe environment is very friendly.
    The challengesThe salary. yeeeeees
    4.0
    Report analyst
    Jun 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Good Management, healthy working environment
    The good thingsHealthy Environment, Paid OTs, nice management leaders
    The challengesLimited tools, its new that's why its quite raw, I dont see possible career development inside
    5.0
    Customer service representative
    Mar 2022
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Easy communicate and trained well
    The good thingsGood environment a lot of thing to learned and they will give you a chance to learn and have confidence.
    The challengesThe pressure as a new employee and as much as you enjoying your work field it would be more easier.
    5.0
    CSR
    Dec 2021
    Pasig City Metro Manila9 to 10 years in the role, current employee
    Good environment. Easy to adapt.
    The good thingsNice environment, nice people, good leadership.
    The challengesEasy to adapt changes as the operations gives importance to everyone.
    5.0
    Customer service agent
    Oct 2021
    Pasig City Metro Manila1 to 2 years in the role
    Great Place to Work specially working with the higher ups.
    The good thingsDuring this pandemic, the company easily cope with tge challenges and took considerations concerning their employees, which made us happy and content.
    The challengesI really enjoyed working in TP, specially with my colleagues. But our internet connection has been discontinued and working onsite is a challenge for me because of the pandemic, that is why I left the job.
    5.0
    Travel consultant
    Sep 2021
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great place to work and grow
    The good thingsI really love the environment in Teleperformance, my workmates are helpful and supportive. As well as my Supervisors that are very understanding and trustworthy.
    The challengesDue to the pandemic, I had to undergo self isolation for fourteen days. I really wish they gave me further instructions on what requirements I will need coming back to work.
    5.0
    CSR
    Jun 2021
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Best place to work and you have to be competitive
    The good thingsTraining is memorable
    The challengesYou have to strive to maintain a high QA score and the TL is friendly
    1.0
    Technical support
    Jun 2021
    Pasig City Metro Manila
    Good for Newbies in the BPO industry bad for career shifters and BPO tenured agents
    The good thingsFree Gym, Shower rooms and computer stations and some small things.
    The challengesPolitics is very prevalent. Low salary offer regardless of tenure.
    2.0
    Customer service representative
    Jan 2018
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    It was a good company to start and gain experience with
    The good thingsThe co-agents treat you like family.
    The challengesThe standard process becomes unclear when the managers, supervisors and QAs all have different interpretations of it. There are always system issues with the tools that are hindering us from providing a priceless experience to customers
    2 people found this helpful
    4.0
    Call agent
    Jan 2017
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Stressful
    The good thingsGreat environment for beginners
    The challengeschallenges in this company are the irate customers
    2.0
    WFM - Scheduling Analyst
    Nov 2016
    Pasig City Metro Manila7 to 8 years in the role, former employee
    Teleperformance
    The good thingsMany good friends
    The challengesOverworked, low salary, career growth is minimal
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.