Lahug Cebu City Cebu1 to 2 years in the role, former employee
My experience in Teleperformance is very challenging. Work pressure.
The good thingsI like the working environment.
The challengesI highly suggest to improve their management system.
5.0
Customer Service Representative
Feb 2026
Cebu City CebuLess than 1 year in the role, former employee
It’s quite interesting and you can encounter different people that will help yougrow as individual.
The good thingsSurrounded by the people who also work to be a better individual and lots of determination and cooperation.
The challengesIt’s about the time on how to manage it properly. Your physical and menta health.
1.0
Operation Expert
Aug 2025
Cebu City CebuLess than 1 year in the role, former employee
The company don't look for the quality of the work. All they care is the numbers.
The good thingsi like the new Canteen. that's all.
The challengesThey don't give warning if you make a mistake. They will terminate you in an instant.
2.0
Operations Customer Expert I
Aug 2025
Cebu City CebuLess than 1 year in the role, former employee
Not a good place to work
The good thingsits a work from home set up.
The challengesThe company is not transparent that its only for a certain period of time.
5.0
Customer Service Role
Sep 2024
Cebu City Cebu1 to 2 years in the role, former employee
joining the team enhanced my listening skills, my empathy and allowed me to step out of my comfort zone
The good thingsteam spirit, environment Top
The challengesdynamic, efficient, rigorous, empathy
4.0
A mere customer service representative
Sep 2023
Cebu City Cebu1 to 2 years in the role, former employee
Versatility cannot stop inevitability.
The good thingsCompany look after it's employees well and fair. Lots of spiffs and motivation icon.
The challengesChallenges to prove ones ability in changing environments and adjusting to different kinds of personality in a shuffling schedule.
5.0
Telephone Banker
Aug 2023
Cebu City Cebu5 to 6 years in the role, former employee
Lenient company and has tons of engagement.
The good thingsLenient to employees and friendly management!
The challengesPCs are not working well. Hard to get your last pay. A lot of disputes in salary.
2 people found this helpful
5.0
Customer service representative
Feb 2023
Cebu City CebuLess than 1 year in the role, former employee
My experience is all about inline with bpo industry and I am a costumer service representative and I belong to the international account wherein my job is to assist costumer satisfied the costusmer.My work is all about magazine and book subscription.
The good thingsEarning a salary, good co worker relationship, and good benefits.
The challengesIs upgrading your skills every moment of time.
2.0
n/a
Jan 2023
Cebu City Cebu3 to 4 years in the role, former employee
The Teleperformance management
The good thingsThey do engagement activities and recognize top agents.
The challengesThe inconsistent job position.
4.0
Account assistant
Oct 2022
Cebu City Cebu5 to 6 years in the role, former employee
. Recommendations are constantly changing for exercisers based on new research findings. The home fitness industry has been especially exciting in the last couple of years (and will stay that way) because of the pandemic that’s pushed a massive number of people to transition over to home exercise entirely (or a hybrid model that’s a combination of an outside gym and a home gym).
The good thingsThe good thing..if some need help help for important thing you can learn specially porpuse needs.
The challengesTo good and quality assurance for being worker or and employee.
1.0
Call centre agents
Sep 2022
Cebu City CebuLess than 1 year in the role, former employee
It's good people are friendly
The good thingsFriendly and the rooms is cold
The challengesThe place where I leave it's so far
4.0
Customer service representative
Sep 2022
Cebu City CebuLess than 1 year in the role, former employee
Fun and interesting. Friendly environment and they treat you with respect
The good thingsThey treat you like a family. And the Employees are fun to work with
The challengesSet your goal first. Never say no or later for the job work hard to succeed
3.0
Customer service agent
Aug 2022
Cebu City CebuLess than 1 year in the role, former employee
Working here was really challenging but plain.
The good thingsI learned how to communicate with the customers and they also taught me to give importance to customer.
The challengesI enjoy learning new things and enjoy also spending and saving their competitive salary.
5.0
IT recruiter
Apr 2022
Cebu City CebuLess than 1 year in the role, current employee
i have no experience
The good thingsi have no experience , i want to do the things that i want as a recruiter and to help the telepormance company .
The challengesi want to enjoy the things that i want from now and i want to help telepormance company to make it better.
5.0
CSR
Mar 2022
Cebu City Cebu1 to 2 years in the role, former employee
The best place where you can start
The good thingsNew learning, good start, good salary, best trainers, bonuses are good, friendly environment, events
The challengesManagement, agent handling, stressful in my account,
5.0
Customer care representative
Nov 2021
Cebu City Cebu
This is my firstime working At teleferpormance
The good thingsI think if would be challenging matter of works i
The challengesI dont have any things to say about because this my firstime
5.0
Csr
Oct 2021
Cebu City Cebu
I don't have any experience
The good thingsI don't have any experience about a because this is my first time to apply a job
The challengesMany funny and friendly friends
5.0
Customer service representative
Jul 2021
Cebu City CebuLess than 1 year in the role, current employee
Teleperformance is a great experience
The good thingsWorking at Teleperformance is a great opportunity. I noticed that I have improved my communication skills as well as how to handle customer concerns and provide the customer satisfaction.
The challengesSince this is my first call center experience, I am struggling to make or pitch a sale and the constant changing of the schedule.
5.0
Csr
Apr 2021
Cebu City Cebu1 to 2 years in the role, former employee
You can learn a lot by following all protocols
The good thingsI enjoyed a lot by helping customers satisfaction
The challengesWhen i cant solve the customers problem
4.0
Call Center Agent
Oct 2020
Cebu City Cebu1 to 2 years in the role, former employee
Suitable place for fresh graduates!
The good thingsFriendly and hassle free application.
The challengesGetting along without colleagues.
4.0
agent
Nov 2016
Cebu City CebuLess than 1 year in the role, former employee
It was a bit comfortable because of some employee benefits
The good thingsmoney and the people....
The challengeshectic time
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