Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Northgate Cyberzone, Filinvest Avenue, Muntinlupa City, Metro Manila, Philippines
    TCL. Online Services Inc. is a Philippine-based , private company which is SEC and PEZA registered Ecozone IT (Export) Enterprise to operate a business process outsourcing center that provides technical support, customer support and customer acquisition through phone and internet /on-line communication.Corporate VisionTo become one of the most professional Customer Care Center in global Consumer Electronics FieldCorporate MissionTo create value for customers, welfare for employees, benefits for corporate and commitment to corporate social responsibilityCorporate SpiritDedication, Integrity, Teamwork, InnovationCorporate ValueHappy working Healthy living

    Gallery photos

    Reviews overview

    3.315 ratings in total
    5
    6
    4
    2
    3
    2
    2
    1
    1
    4
    74%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at TCL. Online Services, Inc.?

    AI summary of recent reviews

    Employees at TCL. Online Services, Inc. appreciate the supportive and friendly colleagues, as well as the opportunities for continuous learning and development. They find their work to be rewarding and challenging, allowing them to contribute to the company's success.

    However, some potential challenges have been identified, including concerns about management practices such as biased decision-making and lack of structure in processes. Additionally, there are indications that compensation and salary increases may not align with employees' expectations or hard work. Certain aspects of the work environment, such as reliable internet connectivity for remote employees and cost-cutting measures, have also been highlighted as areas for improvement.

    Recent reviews

    5.0
    TSR
    Jul 2023
    1 to 2 years in the role, current employee
    Good place to work with
    The good thingsI love the company a lot!!!
    The challengesyour mid should be clear and enhance your comprehension skills
    4.0
    Call agent
    May 2023
    Less than 1 year in the role, former employee
    It was great and amazing
    The good thingsNice Close to where I lived Amazing Great
    The challengesPatient Support Environment Items Sound bars
    1.0
    Technical representative
    Aug 2022
    1 to 2 years in the role, former employee
    The people in production are great but the company doesn't provide enough compensation
    The good thingsNot so much of this, work experience is great but not great overall experience with n company
    The challengesYou work hard, but not getting proper compensation or salary increase
    Ratings for TCL. Online Services, Inc. are shared as-is from employees in line with our community guidelines
    Find out more about working at TCL. Online Services, Inc.. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.