TCL. Online Services, Inc.
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    TCL. Online Services, Inc.
    (15 reviews)
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    Company Reviews

    Working at TCL. Online Services, Inc.

    3.315 ratings in total
    5
    6
    4
    2
    3
    2
    2
    1
    1
    4
    74%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(15 ratings)
    Career development
    3.3(15 ratings)
    Benefits & perks
    2.9(15 ratings)
    Management
    3.3(15 ratings)
    Working environment
    3.6(15 ratings)
    Ratings for TCL. Online Services, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 15 reviews sorted by most recent
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    most recent
    5.0
    TSR
    Jul 2023
    1 to 2 years in the role, current employee
    Good place to work with
    The good thingsI love the company a lot!!!
    The challengesyour mid should be clear and enhance your comprehension skills
    4.0
    Call agent
    May 2023
    Less than 1 year in the role, former employee
    It was great and amazing
    The good thingsNice Close to where I lived Amazing Great
    The challengesPatient Support Environment Items Sound bars
    1.0
    Technical representative
    Aug 2022
    1 to 2 years in the role, former employee
    The people in production are great but the company doesn't provide enough compensation
    The good thingsNot so much of this, work experience is great but not great overall experience with n company
    The challengesYou work hard, but not getting proper compensation or salary increase
    2.0
    I'd rather not say
    Aug 2022
    1 to 2 years in the role, former employee
    It was great before, but new management came and the company becomes a mess. So if you are planning to apply here, my advice is... don't.
    The good thingsThe only thing good was the co-workers and environment.
    The challengesThey don't give a fair salary package. They don't value their tenured employees. Before there were a lot of incentives, raffles, and R&R that recognized employees' hard work and performance, now it's all gone. If you are in the supervisory position, you may kiss your social life goodbye. There's not even a complimentary tissue in the comfort room because they are "cost-cutting".
    4.0
    Technical support representative
    Apr 2021
    1 to 2 years in the role, current employee
    A fulfilling experience with the team I'm working with in the company.
    The good thingsI enjoyed working my team members and helping them out in return to make sure that we have ways to resolve and make customer's lives easier.
    The challengesThe challenges are mostly with reliable internet connection especially to the employees from a work from home setup, which is a large determiner of how the queue would be affected.
    1.0
    Technical support
    Jan 2021
    Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    If you want a non-stressful work environment, do not apply here.
    The good thingsFew friends and acquaintances
    The challengesBiased Management, No structure on the process, Politics,
    1.0
    TSR
    Dec 2020
    1 to 2 years in the role, current employee
    its not bad company but its not that good also. Try to replace the management people to create a good company..
    The good thingshmm i would say none.
    The challengesa lot of challenges i can say. Its all about the management people.
    1.0
    Employee relations officer
    Mar 2020
    1 to 2 years in the role, current employee
    No Structure and Bad Management
    The good thingsnothing in the company is good, needed to replace all management people
    The challengesPerformance appraisals are subjective and has no guage in numbers. They promote people and return them back,
    3.0
    Call centre agent
    May 2019
    6 month CSR intercel +Guinea
    The good thingsBecause the are no discrimination ,stability ,benefit ,good money ,career growth every times..
    The challengesBecause as I'm an extrovert person and i like to interact with people and i learn fast the job...my ability to learn fast and teach myself the different skillset could overcome quickly any difficult .
    1 person found this helpful
    5.0
    Intern
    May 2019
    Less than 1 year in the role, former employee
    Great
    The good thingsIn their company has a good attitude people, they are helpful, has a sense of humor, challenging work, funny people, comfortable, nice people and nice company, they have a lot of foods, courageous people, discipline, I learned a lot of skills and I adapted their good attitude and being helpful in their co-employee.
    The challengesMore hired good people and be wise.
    1 person found this helpful
    5.0
    HR & OD Manager
    Feb 2018
    A place where excellence is recognized and rewarded
    The good thingsBeing in this organization allows me to contribute, making my work and job a very rewarding experience. The people I work with constantly challenges and motivates me to be a valuable part of the company. Here, excellence is rewarded not just financially but also professionally.
    The challengesThe Finance Department can be too traditional. I can understand the need to contain costs. However, as a member of upper management, I frequently find myself confronted by major resistance especially in proposing process enhancements
    5.0
    French TSR
    Sep 2017
    3 to 4 years in the role, former employee
    challenging job and good experience
    The good thingslove the job and everyday was as challenge and learning alot
    The challengesgrowth opportunity, and poor working procedures
    3.0
    Customer service team leader
    Sep 2017
    1 to 2 years in the role, former employee
    A work full of learnngs and discovery. People are nice and the working environment is very laid back.
    The good thingscontinuous learning and training development
    The challengesbenefits
    5.0
    Senior operations manager
    Aug 2017
    5 to 6 years in the role, current employee
    awesome company
    The good thingsgrows fast and everyone is approachable
    The challengesnot yet as big as other players in the BPO
    5.0
    Customer associate
    Oct 2016
    1 to 2 years in the role, current employee
    very good , easy and no estrssfull
    The good thingsis a good company.
    The challengesnone
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