Sutherland
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    Sutherland
    (594 reviews)
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    Company Reviews

    Working at Sutherland

    4.0594 ratings in total
    5
    259
    4
    164
    3
    100
    2
    41
    1
    30
    82%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(593 ratings)
    Career development
    3.8(593 ratings)
    Benefits & perks
    3.6(592 ratings)
    Management
    3.6(593 ratings)
    Working environment
    3.9(593 ratings)
    Diversity & equal opportunity
    3.5(24 ratings)
    Ratings for Sutherland are shared as-is from employees in line with our community guidelines

    reviews

    Showing 13 reviews for Davao City Davao del Sur
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    5.0
    Associate Manager
    Jun 2024
    Davao City Davao del Sur9 to 10 years in the role, current employee
    it was fantastic and fruitful experience.
    The good thingsthe training program at this company has been instrumental in helping me sharpen my skills and grow professionally, which I find incredibly valuable.
    The challengeslimited budget allocations can often restrict resources available for corporate activities, projects and initiatives.
    5.0
    Healthcare Assosviate
    Aug 2023
    Davao City Davao del Sur1 to 2 years in the role, former employee
    Suth experience is awesome.
    The good thingsThis company is amazing fun and awesome. Healthy working environment, fun people, and an amazing place to work with.
    The challengesNone, because you'll be guided with every step of the way.
    5.0
    Associate Manager
    Jul 2023
    Davao City Davao del Sur1 to 2 years in the role, former employee
    Indeed a great place to work!
    The good thingsGood management, great process and leads.
    The challengesOpportunity with facility improvement
    5.0
    Supervisor
    May 2023
    Davao City Davao del Sur5 to 6 years in the role, current employee
    The environment was never toxic.
    The good thingsThere are no boundaries with your leaders and that's why I believe with the saying that you work at your best when you work with good people.
    The challengesThe salary is enough to sustain expenses but no savings at all.
    5.0
    Customer service associate
    Apr 2023
    Davao City Davao del SurLess than 1 year in the role, former employee
    You can do it! Learning takes time, just keep it up.
    The good thingsManagement was amazing. Has the most skilled and great team leaders I've known.
    The challengesNone for me. Telco account can be really challenging at times but with the help of the support and team leader I've had it was bearable.
    5.0
    Customer representative
    Mar 2023
    Davao City Davao del Sur3 to 4 years in the role, former employee
    Great Place of Work with focus on personal as well as career development
    The good thingsIt is the best place to start a career in the Call Center. Best training team!!!
    The challengesThere is an opportunity with regard to career opportunities.
    5.0
    Technical support engineer
    Jan 2022
    Davao City Davao del SurLess than 1 year in the role, former employee
    I enjoyed working here
    The good thingsMy colleagues they are very friendly. The supervisors are also friendly and approachable. I experience a lot in this call center. I learned many things especially in the computer.
    The challengesI dont have any issues working in this company. Because this company is great.
    5.0
    Customer care representative
    Apr 2021
    Davao City Davao del SurLess than 1 year in the role, former employee
    It was an Awesome and excitement with contentment experienced.
    The good thingsI enjoyed a lot because the higher people treated me fair.
    The challengesI cannot say anything it was a unforgettable experienced.
    5.0
    Customer services
    Jan 2021
    Davao City Davao del Sur3 to 4 years in the role, former employee
    I had a great experience working in sutherland. It was my very first BPO company and even though i just graduated high school the have hired me to an account that needs to have a medical knowledge.
    The good thingsHappy place Friendly people Good management Easy to work with Awesome company Defenitely highly recommended
    The challengesChanges is constant You have to have focus in every situation Theres no room for mistakes Dont have much incentives
    5.0
    Customer service consultant
    Jan 2017
    Davao City Davao del Sur1 to 2 years in the role, current employee
    Awesome
    The good thingsThe management and the working place
    The challengesNothing, everything is good.
    4.0
    Customer service agent
    Nov 2016
    Davao City Davao del Sur1 to 2 years in the role, former employee
    An unhealthy work environment but a high-paid employee with health insurance
    The good thingsBe able to talk to Americans over the phone just like having a conversation with a friend. Cold environment
    The challengesThe monthly change of management Too much pressure given Graveyard shift Very Stressful
    3.0
    Customer Service Representative
    Jul 2015
    Davao City Davao del SurLess than 1 year in the role, former employee
    Customer Service Representative
    The good thingsConvenient working environment. Emphasize the value of time. Offers good training to new employees.
    The challengesGraveyard shift experience
    1 person found this helpful
    4.0
    Senior Consultant
    Jun 2015
    Davao City Davao del Sur5 to 6 years in the role, current employee
    About Sutherland Global Services
    The good things1. We work as a team and a family 2. The management is superb when it comes to decision making and plans for the company 3. The company has lots of security guards on duty so basically you feel comfortable, secured and at peace. 4, The career growth is average 5. The HR team staff are remarkable. 6. The Recruitment team is at its best when it comes to hiring top caliber employees.
    The challenges1. The salary isn't that high compared to other BPO companies. 2. The HMO(health card) benefits is not that good because you will be the one who's gonna pay for your dependents unlike other BPO companies. 3. There's no free coffee on the production floor. 4. There are no company buses that can fetch employees during rainy seasons.
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