Starbucks
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    Starbucks
    (250 reviews)
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    Company Reviews

    Working at Starbucks

    4.6250 ratings in total
    5
    177
    4
    48
    3
    22
    2
    2
    1
    1
    88%
    Rate salary as high or average
    94%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(250 ratings)
    Career development
    4.5(250 ratings)
    Benefits & perks
    4.4(250 ratings)
    Management
    4.2(250 ratings)
    Working environment
    4.5(250 ratings)
    Diversity & equal opportunity
    4.5(6 ratings)
    Ratings for Starbucks are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Shift Supervisor
    Jan 2026
    Makati City Metro Manila1 to 2 years in the role, current employee
    A passion made to be more
    The good thingsI've thoroughly enjoyed the community and the sense of belonging that my partners and customers have given me. The benefits and pay are ample if you aren't handling too many personal responsibilities.
    The challengesThe challenges are difficult to pinpoint as a whole, as we are grouped into districts. For my district alone, I feel that they are too business-focused, which detracts from the experience as a partner. I don't think the coffee culture is fully embraced by the market, so it was hard to live our passion and put into action my passion as a coffee master.
    4.0
    Barista
    Oct 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Being a Starbucks barista was challenging but rewarding.
    The good thingsGrowth, free coffee as a perk
    The challengesAtmosphere, fast paced environment
    5.0
    Senior Barista
    Apr 2025
    Makati City Metro Manila6 to 7 years in the role, current employee
    Grateful for endless opportunities.
    The good thingsCustomer connection and sharing knowledge about coffee
    The challengesAs long as you can handle the situation, there's nothing you can say about what you don't like.
    5.0
    Beverage Server
    Mar 2025
    Tagaytay City Cavite1 to 2 years in the role, former employee
    Happy to serve the people.
    The good things Provide a warm welcome, actively listen to their needs, offer personalized recommendations based on their preferences, make sure their order is prepared correctly, and strive to create a positive connection by engaging in friendly conversation
    The challengesNothing because I love working in a coffee store
    5.0
    Barista
    Feb 2025
    Ermita Manila City Metro Manila1 to 2 years in the role, former employee
    Working as a barista has been both challenging and enjoyable, offering the opportunity to engage with customers, perfect coffee-making skills, and thrive in a fast-paced environment while delivering excellent service.
    The good thingsPrepared a wide range of coffee beverages, including espresso-based drinks, and created intricate coffee art to enhance the customer experience and Served customers with a focus on excellent customer service, ensuring a welcoming and efficient atmosphere.
    The challengesOvercoming challenging situations as a barista, such as handling rude or upset customers, by maintaining composure, offering a positive attitude, and striving to turn the experience around for a better customer outcome.
    4.0
    Barista
    Jan 2025
    Pasig City Metro Manila
    I had fun working here!! REALLY <3
    The good thingsWorking at Starbucks helped me develop leadership, communication, and customer service skills while enhancing my ability to manage time, adapt in a fast-paced environment, and work under pressure. I gained valuable experience in sales, product, knowledge, teamwork, problem-solving, and stress management. All of which prepared me for future challenges in various roles. One more thing, I love the free coffee and pastry everyday. It's one of the perks of being a barista.
    The challengesThe challenges at Starbucks included managing high customer volume, maintaining service quality under pressure, coordinating a diverse team, training new baristas, resolving real-time issues and also managing stress while staying Professional.
    1 person found this helpful
    5.0
    Barista & Barista Trainer
    Sep 2023
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Improve me overall as a person and worker.
    The good thingsCustomers that became part of my life and make my work feeling at best.
    The challengesSome customers that sometimes is hard to handle.
    5.0
    Barista
    May 2023
    Makati City Metro Manila7 to 8 years in the role, current employee
    Great place to work, third place, home
    The good thingsThe working environment and the customers, the partner benefits
    The challengesActually nothing this is the best place to work
    1 person found this helpful
    5.0
    Supervisor
    Apr 2023
    Makati City Metro Manila7 to 8 years in the role, former employee
    great company to work with
    The good thingsLots of learnings, developing your career growth and this company also helped me with my personality.
    The challengesthe workload but I do understand since we're still in pandemic
    3.0
    Barista
    Apr 2023
    Alabang Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    No regrets working there, but it was really a bittersweet experience.
    The good thingsContinuous professional development, eye care subsidy, salary raise, bonus, employee beverage and partner snack
    The challenges10-hour minimum shift, rude customers, understaffed, complacent HR,
    1 person found this helpful
    5.0
    Barista
    Nov 2022
    Laguna Calabarzon1 to 2 years in the role, former employee
    SB Barista if a good place to start
    The good thingsco-Baristas are definitely amazing and professional. Always got your back. Benefits are okay too. Should improve management.
    The challengesIf someone is absent and you have to fill in but you have prior engagements. It won't hurt to hire more.
    1 person found this helpful
    5.0
    Barista
    Sep 2022
    I am former barista.
    The good thingsFull of standards and attentiveness
    The challengesFull of standards more experience
    5.0
    Barista
    Aug 2022
    Makati City Metro Manila3 to 4 years in the role, current employee
    Absolutely great and wonderful
    The good thingsHow we can create a experience to customer with burning passion.
    The challengesDifferent kinds of customers.
    5.0
    barista
    Feb 2022
    Cagayan de Oro Misamis OrientalLess than 1 year in the role, former employee
    Being a barista at starbucks is molding you to become a key member.
    The good thingsattentive, sociable, productive, effective and luxury
    The challengeswhen a customer does not respect employee
    5.0
    Barista
    Nov 2021
    Makati City Metro ManilaLess than 1 year in the role, former employee
    A workplace like no other
    The good thingsIt was a different from what I expected. Everyone was friendly and approachable. My co-workers treat each fairly, even with the manager. We call each other by names and you can really feel that there is no seniority but respect is still present.
    The challengesWe focus on our self growth. To be a better partner for one another.
    5.0
    Barista
    Nov 2021
    1 to 2 years in the role, former employee
    World class work experience.
    The good thingsI learned a lot. The positive energy of the environment and the people, most especially, the core values of the company.
    The challengesNo definite schedule and day off, travel hours from home to work.
    5.0
    Barista
    Nov 2021
    1 to 2 years in the role, former employee
    i have 2 years experience on food and beverage industry
    The good thingsgoods benefits on time salary very well management
    The challengesi enjoy working at Starbucks because of the friendly environment and very skill manager
    5.0
    Barista
    Oct 2021
    Baguio City Benguet1 to 2 years in the role
    To be able to work as a Full-time employee where I can grow and demonstrate my skills to the organization. Offering excellent communication skills, organizational skills, and insight for business and strategies.
    The good thingsCreating High Quality Coffees through the use of the acquired knowledge on Starbucks manuals, coaches, and work experience - Displayed exceptional communication skills and excellent customer service to customers.
    The challengesEducating the team about our vision and mission and why it’s important.
    4.0
    Barista
    Oct 2021
    3 to 4 years in the role, current employee
    Good company for training and experience
    The good thingsYou will learn a lot regarding customer service if you would be lucky enough to be handled by good management you will learn a lot.
    The challengessalary doesn't match the workload of the barista especially when the store you are assigned has a lot of customers, salary increased every year depends on your performance, although they stop increasing baristas salaries due to cost-cutting (pandemic)
    4.0
    Barista
    Sep 2021
    Naga City Cebu1 to 2 years in the role, former employee
    A great opportunity that will surely bring to theother job
    The good thingsIt will teach you how to improve you communication skills
    The challengesOne of the list are those irate customers
    4.0
    Barista
    Aug 2021
    Quezon City Metro Manila1 to 2 years in the role, current employee
    It’s absolutely enjoying working herein the Starbucks, I worked with professionals and marvelous people.
    The good thingsMaking beverages of course and also communicating costumer/partners. :)
    The challengesWell, I guess all of the company have this, which learning a lot of thinks, reading manuals to be able possible one.
    4.0
    Store manager
    Aug 2021
    Quezon City Metro Manila9 to 10 years in the role, current employee
    Building trust, working with passion while having that self fulfillment
    The good thingsGreat salary and benefits. Development of self fulfillment and good opportunity for all.
    The challengesHigh expectations, needs improvement in supporting performance. High responsibility
    4.0
    Barista
    Jul 2021
    Cavite Calabarzon1 to 2 years in the role, current employee
    I love the work but the salary is Low.
    The good thingsThey live in their values very well. They always create a culture of warmth and belonging where everyone is welcome.
    The challengesRude workmates are tolerable. The job is pretty good and I enjoyed it a lot. But the salary is too low. Since it's pandemic, we are also a frontliner we face different people each day. We expected a little bonus but.....
    5.0
    Barista
    Jul 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    Amazing, Great work place. teamwork
    The good thingsPassion of Making Coffees
    The challengesBusy Days, Staffs sometimes
    3.0
    Full Time Barista
    Jun 2021
    current employee
    Great environment, low salary
    The good thingsWould recommend this because this company is a great training ground in terms of retail customer service.
    The challengesLow salary, its a big company for sure but you dont know whats behind the brand name. Management system varies in every store. There are stores that has great management, but most of the stores i went to has poor management. Thats all i can think of right now
    5.0
    Barista
    Apr 2021
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Fantastic and eye-opening
    The good thingsI enjoyed working in Starbucks because of its culture and work ethic. Partners are very friendly and professional and will help you grow throughout your stay in the company. The work itself was very enjoyable and knowing that we're able to represent the brand was already amazing on itself. They care about their partners, their opinions and goes as far as treating you as family in a professional manner. I was lucky enough to experience this as a fresh graduate and I've learned so much from them.
    The challengesFor the challenging part, I consider having almost to no complaints during my stay in the company except for one reason. Partners. I guess it is given that we're entitled to our own opinion and there's no such thing as a perfect job/company, but that's what made me feel 'challenged' at the time. Co-workers (in this case, partners) have different views and stories and experiences and you'll meet a lot of people that will either agree or disagree with you, and for sure that will affect your experience working for this company.
    2 people found this helpful
    3.0
    Barista
    Mar 2021
    Less than 1 year in the role, former employee
    It was fun making drinks and experimenting on flavors
    The good thingsFree coffee every shift
    The challengesLong hours standing, toxic environment/workmates, dealing with rude customers
    5.0
    Barista
    Mar 2021
    Cebu Central Visayas1 to 2 years in the role, current employee
    Very good in terms of partnership
    The good thingsThe partners were great
    The challengesWe treat each other as partners not just a typical employees
    2 people found this helpful
    5.0
    Waitress
    Mar 2021
    Mall of Asia Pasay City Metro ManilaLess than 1 year in the role, former employee
    Cellphone Acssisoris
    The good thingsi enjoy working here because i learn how to selling and advertise in phone industry and i learn how to commit in people.
    The challengesmy challenging part of my past experience in my work is my transportation sometimes im late in my work so thats why i learn how to walk up early.
    1 person found this helpful
    5.0
    Barista
    Feb 2021
    Cebu City CebuLess than 1 year in the role, former employee
    If you love coffee then this the best place to experience and it exceeds customer satisfaction
    The good thingsGreat working experience, friendly co-workers, treats everyone as a family and never fail to exceeds customer expectation
    The challengestoo crowded during holidays and weekends, sometimes customer are arrogant
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