Snappr
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    Snappr
    (22 reviews)
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    Company Reviews

    Working at Snappr

    4.222 ratings in total
    5
    16
    4
    1
    3
    2
    2
    0
    1
    3
    95%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(22 ratings)
    Career development
    3.9(22 ratings)
    Benefits & perks
    4.1(22 ratings)
    Management
    4.2(22 ratings)
    Working environment
    4.1(22 ratings)
    Diversity & equal opportunity
    1.0(2 ratings)
    Ratings for Snappr are shared as-is from employees in line with our community guidelines

    reviews

    Showing 6 reviews for Pasig City Metro Manila
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    1.0
    QA
    Jan 2025
    Ortigas Pasig City Metro Manilaformer employee
    had to ignore my mental health just to survive this hostile environment
    The good thingsFree food, had good friends
    The challenges- management does not care about the wellbeing and mental health of their employees even if you're performing and a great contributor to the company - did a survey for RTO setup and even then, proceed to push through and not hear the employees who are performing even in WFH (the wfh setup was working for the department) - management does not know how the process is and decides without the insights of people who actually work for the product - promotes people who make the office a hostile environment (yelling at colleagues and emotionally manipulating people) - many have complained about certain individuals but never took action because of favoritism - attrition rate is high but pretends not to be affected, thus, making the people overworked - managers do 1on1s but never actually listened "just for documentation" - there have been times (many times) that pay is incorrect but when you send the HR a dispute they dont act on it unless you report them to DOLE - KPIs are always changing. if you reach the month's goal, they will change it because they dont want you to get the full incentive. they keep on changing it so that it's unattainable - schedule is always changing - they only care about people who kiss their as**s - there is b*llying, powertripping and micromanaging in this company
    10 people found this helpful
    1.0
    Customer Support Role
    Aug 2024
    Pasig City Metro Manila
    Run! You deserve better than Snappr.
    The good thingsThere's nothing much, perhaps free food.
    The challengesThe fact that Snappr has perenially been 'hiring' is pretty screaming of red flags. Lots of five-star reviews here on Jobstreet, but how do you explain the high attrition and low team morale? Head over to Indeed.com and Reddit for the real pulse of the people/insiders.
    9 people found this helpful
    1.0
    Customer Success Specialist
    Jun 2023
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Questionable Management Professionalism
    The good thingsAn exposure to a fast-paced environment.
    The challengesThe company has not yet graduated from Y Combinator Funding. Therefore, no capability to give formal training to employees and managers.
    6 people found this helpful
    5.0
    Customer Success Specialist
    Nov 2020
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Happier than a kid with a Happy Meal toy
    The good thingsPeople would always answer it's the people they work with but when you've been in the industry for a while you'll realize that it is how the management sees your full potential and does something about it. Proper coaching, designation of tasks based on your skillset, and they challenge us to be better and do better in each task.
    The challengesIt's a young business and still needs structure. So you get to feel the challenges of building a young business.
    4.0
    Sale representative
    Oct 2019
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    How Snappr works.
    The good thingsThe people you work with are willing to help you out if you need any. Also the management makes sure that the things you need to be more motivated are given. Also, if they see a potential in you they will help you to be better on the task that was given to you.
    The challengesIt is hard to communicate to a different department, especially that they are situated in a different office. If you need something to be done ASAP, that is somewhat difficult to achieve since the only communication that you have with them is only through chat.
    5.0
    Photoshoot Logistics Specialist
    Oct 2019
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    it's been great and feels not a regular BPO
    The good thingsbeing independent and free. No stress at all
    The challengesNothing. it's a vice versa of the regular BPO culture.
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