Shell
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    Shell
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    Company Reviews

    Working at Shell

    4.4256 ratings in total
    5
    149
    4
    72
    3
    20
    2
    9
    1
    6
    92%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(255 ratings)
    Career development
    4.0(255 ratings)
    Benefits & perks
    4.2(255 ratings)
    Management
    3.9(255 ratings)
    Working environment
    4.4(255 ratings)
    Diversity & equal opportunity
    4.5(6 ratings)
    Ratings for Shell are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Administration Role
    Apr 2026
    Batangas City Batangas3 to 4 years in the role, current employee
    Self-motivated and courteous Administrative Assistan with 3 years up to now.
    The good thingsI enjoyed working to this company gained my new learnings, improved my communication skills in different clients at co-workings.
    The challengesMeet all the deadlines on time
    5.0
    Human Resources Operations Advisor
    Feb 2026
    Makati City Metro Manila9 to 10 years in the role, former employee
    Shell values people and is a good employer.
    The good thingsCulture, Compensation and Benefits, Career Growth.
    The challengesShell is a good employer over all.
    2.0
    Engineer
    Oct 2025
    Makati City Metro Manila2 to 3 years in the role, former employee
    Good facilities. Good office. not an engineering company, its a BPO company.
    The good thingsGood things, we have the best office in the Philippines. Gyms, PS5, Switch, karaoke room, cheap canteens yet posh, so many free foods during RTO.
    The challengesJob description during hiring is inflated vs. your actual work in office. They often hire top guns from top universities, but they often end up leaving after a year or 2 because the actual job is not challenging and they will sandbox you. Managers and leads are often gaslighting. This company is good for retiring engineers, but not for young, bold and ambitious engineers who want to grow their careers
    3 people found this helpful
    3.0
    Engineer JG6
    Sep 2025
    Makati City Metro Manila2 to 3 years in the role, former employee
    if you want to learn and grow, do not join Shell.
    The good thingsTOO MANY ACTIVITIES. GAMES, FRIENDLY PEOPLE, SO MANY CLUBS TO JOIN.
    The challengesTOO MANY ACTIVITIES. GAMES, FRIENDLY PEOPLE, SO MANY CLUBS TO JOIN.
    2 people found this helpful
    5.0
    Head Barista
    Aug 2025
    Silang Cavite1 to 2 years in the role, former employee
    From the experience of it, I am grateful for what I have learned from my superiors.
    The good thingsBeing around a lot of people, like my boss, taught me so much as a supervisor/head barista
    The challengesA lot of the people there are competitive and want to be a manager
    2.0
    Staff
    Dec 2024
    Makati City Metro Manila
    Good but not great.
    The good thingsI think some employees still stay because of 14th month pay and HMO
    The challengesCareer opportunities if your supervisor allows you to move role or wait for 4 years. No retirement benefits. HR is pro- line manager when raising concerns.
    4.0
    Senior Analyst
    Aug 2024
    Makati City Metro Manila
    Great company to start with for fresh grads
    The good thingsBenefits, 14th month pay, Performance bonus, work-life balance
    The challengesLack of opportunity to find a role for promotion. Endless re-organization, impacting several employees
    5.0
    Procurement advisor
    Jul 2023
    Makati City Metro Manila
    Lot of opporunity can offer
    The good thingsDiversity and Inclusion Work life balance Good benefits package
    The challengesConstant change of organization
    5.0
    Customer Success Specialist
    Mar 2023
    Less than 1 year in the role, current employee
    A great place to work, a company that truly cares with employees.
    The good thingsEverything, the culture and vibes. Salary and benefits are great.
    The challengesTo give your best since everyone who works here at Shell is awesome people.
    4.0
    Confidential
    Mar 2023
    Not that it is a bad thing but Shell is not a BPO. It is an energy company.
    The good thingsAbove-average pay and benefits. Plus excellent opportunities to get exposed in a multicultural work setting.
    The challengesThe opportunities for career progression are not equitable. A lot can be done to improve in this space.
    3.0
    Senior tax
    Jan 2023
    Makati City Metro Manila11 to 12 years in the role, former employee
    Below Market Salary, Lack Opportunity to advance your career unless your boss' fave
    The good thingsShell is a global Company and you will work with diverse people all around the world. It will strengthen your collaboration and leadership skills that will prepare you for the future. The tasks itself will enhance your critical thinking and skills like continuous improvement and digitalization.
    The challengesShell always says its top quartile but it clearly doesn't. Shell doesn't provide retirement, 14th month pay, and other benefits that most Companies have. The Management is also bad. In order to accelerate your career, you have to network and be 'like' by the bosses. But to be like by the bosses, you have to be "yes" and "yes" kind of staff. You cannot speak your mind. If you do and it's against them, your career is over. That one instance you speak will be remembered and be taken against you in your 10yr career. They let go of smart, dedicated, passionate and hard working people simply because they speak up. Feedback is never ok. They'll just use you, but never support you to upgrade in the corporate ladder. HR won't be on employee's side either.
    8 people found this helpful
    1.0
    Accountant
    Jan 2023
    Makati City Metro Manila11 to 12 years in the role, current employee
    IN DENIAL THAT THEIR PAY POLICY IS WAY OBSOLETE AND BELOW THE MARKET
    The good thingsThey care about safety.
    The challenges1. Politics can be so heavy. Promotion is not about your skills. It's about how Management like you. Of course they will like you if you always say yes to them. Power tripping is heavy. 2. Pay is way way below the market/industry. Their Specialist or Senior Specialist role gets almost the same as Analyst outside. Even Analysts can get 6 digits outside Shell. 3. They do not adapt with the future of work - remote working.
    5 people found this helpful
    4.0
    Analyst
    Nov 2022
    Less than 1 year in the role, former employee
    Work environment was great!
    The good thingsThere was genuine care among fellow employees and even among the management.
    The challengesScheduling and handover of duties could have been better.
    1 person found this helpful
    5.0
    HSSE Lead
    Oct 2022
    Makati City Metro Manila
    Shell takes care of its people
    The good thingsShell means it when it says their Core Values are Honesty, Integrity, and Respect for People. They say it, they mean it, and they act that way.
    The challengesShell has very high standards, that's expected for a Company that performs in the top echelons of business on a global scale. Though the standards are high, they are very reasonable, and the company exerts itself to provide the staff the knowledge, skills, organizational support, equipment, and leeway to get the job done excellently.
    5.0
    Customer care
    Oct 2022
    Makati City Metro Manila5 to 6 years in the role, current employee
    It was a fun and learning experience.
    The good thingsWould highly recommend the culture
    The challengesHybrid set up. Work under pressure.
    5.0
    Operations
    Sep 2022
    Subsea Asset Operations and Maintenance
    The good thingsSpecial skill in Philippines
    The challengesLots of oppotunities
    5.0
    HR & admin
    Jul 2022
    Makati City Metro Manila1 to 2 years in the role, current employee
    Excellent place to grow your career.
    The good thingsMore opportunities for promotions. Nice environment, compensation, and equipment to work.
    The challengesNight shift hours for bilinguals.
    1 person found this helpful
    5.0
    Downstream Lubricants
    Apr 2022
    3 to 4 years in the role, current employee
    Great Company To Work With
    The good thingsExcellent benefits and pay. Engaging work and safety culture. Challenging but fun.
    The challengesNone in my personal experience
    5.0
    RPA Business Analyst
    Apr 2022
    Great place to work if you're in the right team
    The good thingsSupportive leadership, culture of safety, competitive salary. Support during the pandemic has been phenomenal. Strong drive for work/life balance
    The challengesdepending on the season, workload in operations can be excessively stressful. some teams don't have enough people to work on support items
    4.0
    Branch supervisor
    Mar 2022
    1 to 2 years in the role, former employee
    Supervising staff of shell
    The good thingsI enjoy working here because of the people I encountered everyday and how the staff respect their superior
    The challengesBecause lack of restday no rest the whole week, sometimes the month.
    4.0
    Waiter
    Mar 2022
    Shell pump attendant
    The good thingsYes, because I know All the crew in this company in very responsible in there job in respectful Crew
    The challengesYes, because I willing to Job in this company because I want to give my best in I want to job in this company
    5.0
    Specialist
    Jan 2022
    Makati City Metro Manila11 to 12 years in the role, former employee
    The best company I had worked with
    The good thingsCompensation and benefits were above par. You'll definitely be able to hone yourself with the knowledge and experiences you'll gain. They were true to their core values especially about caring for the safety of their people.
    The challengesWork can be challenging and loaded at times, maximizing your full potential, which sometimes affects one's well-being and work life balance.
    5.0
    Social worker
    Oct 2021
    Puerto Princesa City Palawan1 to 2 years in the role, current employee
    I learned a lot from the company and they helped me improved my way of dealing with different kinds of community and groups.
    The good thingsPerforming different task and plans. Providing key points for the program. Creating ways of improving the system.
    The challengesI enjoy spending time with the Indigenous Cultural Communities and learning through them the knowledge that is passed down from their generations.
    5.0
    Finance Analyst
    Aug 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    Health and Safety friendly environment
    The good thingsGood employer for the employees. Looking after employees' safety and benefit.
    The challengesShift schedule, catering US clients
    4.0
    Financial analyst
    Aug 2021
    1 to 2 years in the role, former employee
    The firm has real concern for its employees
    The good thingsFocused on safety of employees, good management response in calamities.
    The challengesAlways focused on cost cutting so employees either rotate or absorb new workload without corresponding increase in salary.
    5.0
    Analyst
    Aug 2021
    Work life balance is superb
    The good thingswork life balance free transport for shifts ending 12am-5am professionalism
    The challengesopening of role windows - I think it depends on the process leads
    4.0
    HR Advisor
    May 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    Great Opportunity for Growth
    The good thingsGrowth is evident in this company. Within your first two years, various exposure to projects will be given to you. Learnings will also be continuous.
    The challengesManagement can get very secretive on the changes within the company. Depending on your unit, politics will also be very evident in promotions. Sometimes tenured employees do not get recognized. Work/Life Balance is your own responsibility as well, manage your time well to avoid overworking.
    5.0
    IT Auditor
    Mar 2021
    3 to 4 years in the role, former employee
    Best Company To Work For
    The good thingsEverything. From the benefits to the management.
    The challengesNothing particular. Everything I looked for a company was with Shell.
    4.0
    Forecourt cashier
    Mar 2021
    Cabanatuan City Nueva EcijaLess than 1 year in the role, former employee
    average company, it depends in the management on how they handle their employees.
    The good thingsthe co-workers, some perks/tips from the customer
    The challengesthe toxic management, and some irate customers.
    5.0
    Housekeeping
    Feb 2021
    Paranaque City Metro Manila3 to 4 years in the role, former employee
    I had a woderful years learning things.
    The good thingsSocially interacting with customers.
    The challengesInteracting with different kind of customers.
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