Company Profile

Employees at ServiceSource appreciate the competitive compensation and benefits, as well as the collaborative and stress-free work environment fostered by friendly managers and a positive company culture distinct from typical BPO companies. Work-life balance is valued, with fixed work schedules and weekends off. Management is seen as supportive, compassionate, and open to communication, providing opportunities for growth and development through leadership training, coaching, and challenging work.

However, some potential areas for improvement include managing high workloads and the need for time management skills, addressing concerns about the compensation structure, particularly low and unstructured commissions and lack of transparency in calculations. There are also limitations on leave and time off, especially during end-of-quarter periods. While some facilities and amenities are praised, there are areas for improvement, such as parking availability and vendor quality.