Employees at Schistosomiasis hospital appreciate working with their colleagues and the excellent training provided by supervisors. The hospital management focuses on continuous quality improvement and promoting a customer service environment that encourages patient feedback. As a national government hospital, employees enjoy job security and the working environment is viewed as good.
However, the hospital is currently facing challenges operating during pandemic conditions. It is severely overcrowded, operating at 200-300% over licensed capacity, requiring an increase in licensed bed numbers. There is also a need to increase staffing levels by absorbing contract employees, as well as upgrading facilities and equipment as the hospital grows.