Company Reviews

    Working at Robinsons Retail Holdings, Inc.

    3.678 ratings in total
    5
    23
    4
    18
    3
    25
    2
    8
    1
    4
    74%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(78 ratings)
    Career development
    3.6(78 ratings)
    Benefits & perks
    3.1(78 ratings)
    Management
    3.3(78 ratings)
    Working environment
    3.6(78 ratings)
    Diversity & equal opportunity
    2.5(2 ratings)
    Ratings for Robinsons Retail Holdings, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 79 reviews sorted by most recent
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    1.0
    Accounts Receivable Specialist
    May 2026
    Quezon City Metro Manila2 to 3 years in the role, former employee
    Excessive workload, unpaid overtime, and unprofessional management practices specialy AR ACCOUNTING
    The good thingsGood for Training ground
    The challengesThe extended working hours have become excessive. Overtime assignments are often given without proper recognition, and the distribution seems to favor only those perceived as physically strong. Such practices reflect a lack of professionalism among leadership, especially when concerns are addressed indirectly rather than openly. The workload has become overwhelming, yet the allotted time is insufficient. Employees are even required to bring home their laptops to complete tasks, but this additional effort is not compensated. Such practices raise serious concerns about fairness and proper recognition in the workplace.
    2.0
    Accounting Manager
    Dec 2025
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    The bad experience with this company outweighs the good.
    The good thingsEmployees are looped in on upcoming sale and promo events so we always know where to go. Sometimes, employees in the head office receive free items straight from the stores.
    The challengesBenefits: No free HMO dependents. Environment: Seats and desks are non-ergonomic. Files are cluttered, there is no proper storage facility. Employees tend to communicate with one another loudly that it's causing disturbance. Culture: Reprimanding employees publicly rather than privately is common practice. In some instances, it could come uncomfortably close to verbal misconduct. Apparently, these "leaders" are too busy to think about others' feelings. If you're not careful, you'll develop anxiety working under this kind of leadership. Workload: Compressed schedule i.e. 9.5 daily hours excluding lunch from Mon to Fri. Expect daily overtime on top that, especially in the first two weeks of the month if you're in Finance/Accounting. Work and life balance is definitely poor. Final Pay: It takes more than a month for clearance to be completed and another two months to get the check signed. HR can't be bothered to respond to follow-ups unless you threaten them with a DOLE complaint.
    1 person found this helpful
    2.0
    Accounting Role
    Jul 2025
    Libis Quezon City Metro ManilaLess than 1 year in the role, former employee
    happy working environment
    The good thingsGood for Training ground
    The challengesLong working hours, onsite
    5.0
    ASSISTANT STORE MANAGER SELLING
    Jan 2023
    Cebu City Cebu11 to 12 years in the role, current employee
    Working on in a retail industry is very much challenging but I love my work and Im very much dedicated on it.
    The good thingsI love my job and Im very passionate when it comes to work style. I love also to share ideas with my colleauge
    The challengesHonestly In my journey I havent experienced not so having enjoyment because i love my job. I work for it
    4.0
    Assistant store manager
    Jan 2023
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Not so good experience upon working here
    The good thingsThey gave me a chance to fullffill my dream job.
    The challengesI was assigned at Shopwise and the company is adapting Robinsons policy and procedure, but the personnel still applying old shopwise procedures.
    5.0
    RECEIVER
    Aug 2022
    Cebu Central Visayas1 to 2 years in the role, former employee
    Good and excellent all you have to do is enjoy
    The good thingsDiscipline of its employee, and the most important thing is TEAMWORK
    The challengesPEOPLE AND YOUR CO WORKMATES
    5.0
    Store manager
    Jul 2022
    Puerto Princesa City Palawan5 to 6 years in the role, current employee
    Challenging. Fast paced environment.stable job esp during time of pandemic.
    The good thingsPeople. Salary. Benefits. Incentives. Stable Job. Connects with people. Good service.
    The challengesLimited budget for manpower esp baggers.
    3.0
    Accounts Payable Supervisor
    Jul 2022
    There's career growth but the salaries and benefits are not competitive
    The good thingsMy immediate superiors are so professional and goal oriented. They are sharing their knowledge and experience. I have learned a lot!
    The challengesNo life-work balance Stressful Poor management Poor benefits and salaries for rank and file Does not value the employees
    5.0
    Receiving department
    Jul 2022
    Marikina City Metro Manila5 to 6 years in the role, former employee
    Compressing inventory and checking stock handle merchandisers premiums item inventory encoding processing sales invoice warehouse compressing stocks status sales status etc.
    The good thingsGood salary and benifits
    The challengesAs a receiving clerk the compressing warehouse
    5.0
    Operation supervisor
    Jun 2022
    5 to 6 years in the role, former employee
    One of the highlight of my career. I learned a lot from this institution
    The good thingsI found great friends here. everyone was so approachable and friendly.
    The challengesthey should give enough compensation to their employees
    3.0
    Store manager
    May 2022
    Bacoor City CaviteLess than 1 year in the role, former employee
    lacking in detailed trainings and cohesiveness among team members
    The good thingswork challenges, environment, and other benefits
    The challengessystems and leadership
    5.0
    Assistance manager
    Apr 2022
    i master my customer service and leadership
    The good thingsi have a great experience working here
    The challengesteam work and help from manager
    3.0
    Category buyer
    Mar 2022
    Quezon City Metro Manila3 to 4 years in the role, former employee
    My experience with RRHI Good & Bad
    The good thingsMy bosses were able to guide & teach me with the daily tasks, they will share their knowledge, make sure that you learn. The coverage of the HMO, the ambience upon entering the compound is very nice, close to nature feels.
    The challengesthe pressure that's being passed down to the employees, the expectation & the multi tasking work that is expected of everyone. That makes us feel more demotivated & burnt out. Compensation package is not competitive especially when it is an internal promotion, Annual merit increase is between 300 to 400, No salary adjustment on my salary package for the last 3 years. no career development plan for me.
    5.0
    Accounting staff
    Oct 2020
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    You will learn so many things especially if you are a fresh graduate.
    The good thingsI had so many experiences that helped me improved my career.
    The challengesSince I am a beginner, it was hard for me at first to understand the flow of my work.
    5.0
    Assistant Category Officer
    Aug 2020
    3 to 4 years in the role, current employee
    You will be working with professionals and hard working bosses.
    The good thingsGood Location. friendly workmate and boss. very great working experience. They provide seminars and activities for you to grow.
    The challengesLonger working hours.
    3.0
    Audit Associate
    Jul 2020
    1 to 2 years in the role, current employee
    Look for a job that has a lot of bonuses and incentives to motivate employees
    The good thingsColleagues were nice and treat each others like family.
    The challengesWork is demanding but no incentives. You can feel that the company is very stingy even when it comes to their employees.
    2.0
    Supervisor
    May 2020
    ProfIt centered company
    The good thingsDelayed salary and slow response to any isuue
    The challengesRemoving our incentives
    3.0
    Admin clerk
    May 2020
    3 to 4 years in the role, current employee
    I learn a lot of knowledge in retail industry
    The good thingsSalary increase and benefits
    The challengesCustomer complaints / product demonstration
    5.0
    Admin supervisor
    May 2020
    3 to 4 years in the role, former employee
    concern for their employees
    The good thingsThey really loved their employees
    The challengessome attitudes of my co employees
    4.0
    Receiver
    May 2020
    Less than 1 year in the role, former employee
    During this pandemic crisis, They provided us all we need. Including the basic needs like face masks, wipes and vitamins and the most important is our hazard pay and meal allowance. ♥️
    The good thingsI enjoy working at robinsons retail holdings Inc. because I have a good co workers, And I enjoyed what Im doing.
    The challengesHard but enjoy. I mean no work is easy but working with this company is great.
    4.0
    SPD Ass't promoted to SPD Specialist
    May 2020
    3 to 4 years in the role, former employee
    Good company for fresh graduate of architecture
    The good thingsI love the benefits, the curricular activities and events. Also they offer seminars of your choice, serve as employees learning and development.
    The challengesThe small salary offered, if not I won't dare to leave the company. Also in my B.U. they don't mind the loyalty of how long you stayed in the company. I was promoted same rank with the newly hired and guess what we have the same salary and I was so offended that triggered me to resign.
    4.0
    Admin
    Mar 2020
    3 to 4 years in the role, current employee
    Made me do impossible things to possible.
    The good thingsGood company that allows you to push through your limits.
    The challengesLots of task that develop your ability and skills.
    2.0
    CredIT analyst
    Feb 2020
    9 to 10 years in the role, current employee
    they no longer provide promotion on the employees
    The good thingsnice working environment with colleagues
    The challengesyou need to learn how to multi task due to volume of work
    4.0
    ISD
    Jan 2020
    Less than 1 year in the role, former employee
    A lot of learning
    The good thingsBecause this company will help you to improve yourself
    The challengesNope im not
    3.0
    Marketing specialist
    May 2019
    1 to 2 years in the role, current employee
    Made me the best employee I can be
    The good thingsComfy environment, nice colleagues, generous on providing coaching/seminar
    The challengesLonger working hours, less perks,
    2 people found this helpful
    3.0
    Operational supervisor
    May 2019
    5 to 6 years in the role, current employee
    Fun,enjoy and you need a lot of patience.
    The good thingsYes because in my length of service i learn a lots of things specially on retail.
    The challengesTime presure in sending of reports and handling people with different kinds of attitude.
    2 people found this helpful
    1.0
    Regional service head
    Apr 2019
    Oversee branch operation of over 30 branchea
    The good thingsCulture, working condition, people i work with
    The challengesRestrictions, limitations, sanctions imposed by regulating authorities
    2 people found this helpful
    3.0
    HR Manager
    Mar 2019
    Less than 1 year in the role, former employee
    RRHI HR
    The good thingsHaving a good colleague.
    The challengesMinimal career growth
    2 people found this helpful
    3.0
    Assistant Store Manager
    Mar 2019
    3 to 4 years in the role, current employee
    A molder company!
    The good thingsThe people who surrounded me, of how they lift each other and treating as family!
    The challengesYou will learn immediate decision with responsibility
    4.0
    Buyer
    Mar 2019
    5 to 6 years in the role, former employee
    I'm greatful to be part of this growing family.
    The good thingsI'm thankful for the learning's and experiences I gained and also to the people I worked with. Such a great experience for my first job/company to work.
    The challengesChallenges will always be there.
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