ResultsCX
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    ResultsCX
    (113 reviews)
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    Company Reviews

    Working at ResultsCX

    3.8113 ratings in total
    5
    41
    4
    36
    3
    21
    2
    8
    1
    7
    81%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(113 ratings)
    Career development
    3.9(113 ratings)
    Benefits & perks
    3.4(113 ratings)
    Management
    3.4(113 ratings)
    Working environment
    3.9(113 ratings)
    Diversity & equal opportunity
    1.0(3 ratings)
    Ratings for ResultsCX are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 113 reviews sorted by most recent
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    2.0
    Customer Service Representative
    Aug 2025
    Lipa City BatangasLess than 1 year in the role, former employee
    It is suffocating and exhausting.
    The good thingsThe good thing that I like the most is just work itself.
    The challengesWhat I don’t like is the management and the environment.
    3 people found this helpful
    5.0
    Operations Supervisor
    Aug 2025
    Lipa City Batangas4 to 5 years in the role, former employee
    A great Place to Work
    The good thingsThe working environment and the people
    The challengescompensation rate is too low
    2.0
    Technical Support Role
    May 2025
    Lapu-Lapu City Cebu4 to 5 years in the role, former employee
    Overall I love the people where I became part of it but the upper management doesn't give a damn to you. Less vacation leave.
    The good thingsThe pay was good and approachable support.
    The challengesThe facilities are not usable by the agents. They tend to use the word family where in fact the closer you are to the management the more you will be promoted even those who doesn't have enough knowledge on that role.
    6 people found this helpful
    1.0
    Customer Service Representative
    Aug 2024
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    There are no good things that I experienced with this company. They set up an interview and made me wait for 45 minutes inside the breakout room and no one went back for me to be interviewed. Very unprofessional.
    The good thingsThere are no good things that I experienced with this company
    The challengesInconsiderate HR and interviewer.
    16 people found this helpful
    5.0
    Customer service representatives
    Aug 2023
    1 to 2 years in the role, former employee
    It was a great opportunity to get the chance and work with ResultsCX, my knowledge was improved a lot when it comes to customer service and handling their concerns and provide ultimate satisfaction
    The good thingsNo age limit and no racial discrimination. Everybody's helping each other which makes the learning process easier. The company acknowledge your achievements which makes me work harder.
    The challengesAbrupt changing of working schedule. There were times we do the opening, then mid shift and closing. When I was able to get a slot to work at home, the internet allowance was denied.
    2 people found this helpful
    2.0
    Technical support
    Aug 2023
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Not worthy/deserving to be awarded "Great Place to Work"
    The good things- Approachable floor support - Lenient to absences/tardiness - Supportive management
    The challenges- Low salary package. - No free coffee at least to compensate for the low salary. - Malfunctioning equipment on the production floor is not being replaced as soon as possible.
    11 people found this helpful
    5.0
    Advance repair/escalations of Comcast
    Aug 2023
    Less than 1 year in the role, current employee
    I Glorify God in everything I do.
    The good thingsGood things is we work with end user and make them feel you are there to listen and help them with their concern.
    The challengesChallenges are there but in the end it will still be you on how you will handle everyone's concern.
    4.0
    Workforce Management
    Jul 2023
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Forever Graveyard Shift
    The good thingsEmpowering Leader, Training and Development Opportunities, Flexible Work Arrangements, PTOs, HMO
    The challengesThe company should have Team Building activities.
    2 people found this helpful
    4.0
    Customer representative
    Jun 2023
    Lipa City Batangas1 to 2 years in the role, former employee
    I'll enhance to provide the quality customer service to my customers with everytine of interaction. And i really enjoyed that i can help them fixing their problems
    The good things1. Enhance my communication skills 2. It has friendly environment 3. I enjoying providing excellence customer service
    The challengesI might encounter a different type of people. An irrate or neutral but regarding for this i can handle and resolve the issue of my customers
    5.0
    Customer representative
    Jun 2023
    Working in Resultscx has made ready for any healthcare account
    The good thingsWork environment, management, learning experience, co-workers, events and overall experience
    The challengesThe challenges of working in Resultscx is average salary for healthcare account
    1 person found this helpful
    5.0
    Results Associate
    May 2023
    1 to 2 years in the role, former employee
    It is a great experience working with my previous company.
    The good thingsI enjoyed the benefits that this company provided.
    The challengesOn how to overcome all the pressure at work
    5.0
    CSR
    Mar 2023
    1 to 2 years in the role, current employee
    It's awesome to work here.
    The good thingsGood training experience, superiors are approachable and considerate.
    The challengesCan't tell, it will depend on you.
    3.0
    Technical support representative
    Jan 2023
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    The job is easy and the pay is good.
    The good thingsI worked with excellent Supports (SME), TL (Managers) and Colleagues.
    The challengesInsufficient agents that's why the breaks & lunch weren't taken on time plus it's very hard to apply for vacation leave.
    2 people found this helpful
    5.0
    Real time analyst
    Dec 2022
    Lapu-Lapu City Cebu3 to 4 years in the role, current employee
    I love my company as they give value to all of their employee.
    The good thingsTh people there are friendly, the management showed respect and value their employee
    The challengesMy only challenges working is that you can resist to attend from any gathering because the people there are so friendly which I can say is a good problem.
    3.0
    Accounts associate
    Nov 2022
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Good company with some undetermined agendas within the company itself
    The good thingsA lot of trainings, a lot of modules as well and hands-on training regions within the healthcare account.
    The challengesShifting schedule, undetermined of the employee contract on which if they'll absorb their "probationary employees" after 6 mos.
    5.0
    target .com
    Oct 2022
    friendly invironment, trained employee accuracy and great...
    The good thingsi happily working in this company...best environment and friendly co workers around. security guarding their employee very respectful.
    The challengescompetitive employee, time challenging, , environment healthy, no smoking area.regular medical assessment...
    5.0
    Csr
    Sep 2022
    Cabuyao City LagunaLess than 1 year in the role, former employee
    I love the people around here
    The good thingsThey always tell me that i can do the things I thought I can't. I learn a lot here
    The challengesNo sleep at night. But I conquor it enjoying the good things about the company
    1 person found this helpful
    5.0
    Account Manager
    Aug 2022
    ResultsCX - Great Company!
    The good thingsPeople, Location, Schedule, Flexibility, and Salary
    The challengesTools and Equipment's but normal to any company elsewhere. Company is still evolving.
    5.0
    Analyst
    Jun 2022
    Less than 1 year in the role, current employee
    Good Company to Work With
    The good thingsGood Company to Work With and Lot of Learnings and Growth Opportunity
    The challengesNone as of now to say
    3.0
    CSR
    Jun 2022
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Low Salary, more OT, more disputes
    The good thingsEvery Wednesday, we wear business attire.
    The challengesNo opportunities like career growth. I've known people who deserve to get promoted but they prefer the ones that is close to the management.
    4.0
    Sale representative
    Jan 2022
    3 to 4 years in the role, former employee
    It was fun, challenging, and has a lot of opportunities to take.
    The good thingsThey prioritize tenured agents when pandemic hit.
    The challengesIt was hard for us working at home to receive the perks and some bonuses.
    1.0
    Workforce management
    Oct 2021
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Below average to stay in company
    The good thingssalary is good but working task makes you suffocated.
    The challengesyou need to communicate on your own regarding your account. the account are easy to deactivate in a week of non usage. No hierarchical people to help you it just your own. your sacrifice will not looked by the company. THE COMPANY WILL MAKE YOU ROBOT to be multitasking, and even your system unit down it's all your fault. people around your specially the bosses will degrade you.
    2 people found this helpful
    5.0
    Results Associate
    Oct 2021
    Less than 1 year in the role, current employee
    Providing good training
    The good thingsAll is well and smooth
    The challengesJust over thinking about something that is nothing
    4.0
    Customer Service Representative
    Sep 2021
    3 to 4 years in the role, current employee
    It enhanced my communication skills, customer service and Sales skills.
    The good thingsI really enjoyed working here because of a friendly environment, the management and co-workers as well..Thats a big help for me to get motivated and perform well on my job.
    The challengesStress and working schedule when it comes to nature of work but i handled it with the help of my supportive supervisors and co-workers..
    5.0
    TSR
    Aug 2021
    Lapu-Lapu City Cebu3 to 4 years in the role, former employee
    Just my two cents..............
    The good thingsgood things are they are very open and willing to provide support and understanding is excellent
    The challengesnone so far the training and the support are excellent
    1.0
    CSA
    Jul 2021
    Mactan Lapu-Lapu City CebuLess than 1 year in the role, former employee
    Poor Management and toxic bosess
    The good thingsNone none none none none
    The challengesToxic management, low salary, metrics are a sham.
    4 people found this helpful
    5.0
    Customer representative
    Apr 2021
    Quezon City Metro Manila
    Providing right informations.
    The good thingsPositive environment, friendly Teammates Teaching each others.
    The challengesNot allowed to bring food in the office.
    4.0
    Call centre agent
    Apr 2021
    no experience but im willing to work
    The good thingsgood things about this company is having new friends..new faces
    The challengesim enjoying working here to do my task and responsibilities.
    4.0
    anykind
    Apr 2021
    i dont have work experience
    The good thingsthe good things is having friends in the company is my pleasure..
    The challengesthe challenges of working your company is having different faces...different attitude.
    5.0
    CSR
    Apr 2021
    I'm a former Customer Service Associate
    The good thingsEnvironment, People, experience friends and gain more knowledge
    The challengesMore friends, good environment, good management
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    Reviews by location
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