Qualfon Philippines, Inc.
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    Qualfon Philippines, Inc.
    (127 reviews)
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    Company Reviews

    Working at Qualfon Philippines, Inc.

    4.1127 ratings in total
    5
    56
    4
    37
    3
    27
    2
    2
    1
    5
    84%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(127 ratings)
    Career development
    3.9(127 ratings)
    Benefits & perks
    3.5(127 ratings)
    Management
    3.5(127 ratings)
    Working environment
    4.0(127 ratings)
    Diversity & equal opportunity
    2.0(2 ratings)
    Ratings for Qualfon Philippines, Inc. are shared as-is from employees in line with our community guidelines

    reviews

    Showing 12 reviews for Dumaguete City Negros Oriental
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    1.0
    Customer Service Representative
    Jul 2024
    Dumaguete City Negros Oriental1 to 2 years in the role, former employee
    Toxic environment
    The good thingsnone so far, not recommendable
    The challengesThey can end your contract right away.
    2.0
    Port Escalations Number Portability Specialist
    Mar 2024
    Dumaguete City Negros Oriental9 to 10 years in the role, current employee
    Friends are for keeps but not the company.
    The good thingsI gained a circle of true friends
    The challengesSALARY IS LOWER than the average compared to other BPO companies in the Province.
    1 person found this helpful
    1.0
    Customer service representative
    Aug 2023
    Dumaguete City Negros OrientalLess than 1 year in the role, current employee
    Low salary, complicated process and metrics is difficult to meet
    The good thingsFriends environment facility food equipment
    The challengesSalary process metrics staff pantry
    1 person found this helpful
    4.0
    Customer Service Representative
    Aug 2023
    Dumaguete City Negros OrientalLess than 1 year in the role, current employee
    Salary is not worth the stress
    The good thingsShows the meaning of teamwork and camaraderie.
    The challengesHaving to be stressed more than what I'm being paid for.
    4.0
    Manager
    Jan 2023
    Dumaguete City Negros Oriental11 to 12 years in the role, current employee
    This company has great values
    The good thingsPeople are everything. This place has great people.
    The challengesThere's doing things the right way, the wrong way, and just doing what your told. There's a bit too much of the latter going on here.
    5.0
    Customer service representative
    Sep 2022
    Dumaguete City Negros Oriental3 to 4 years in the role, former employee
    Excellent management
    The good thingsGood service delivery
    The challengesAssisting customers and other concerns
    4.0
    Customer service representative
    Apr 2022
    Dumaguete City Negros OrientalLess than 1 year in the role, former employee
    My work experience in Qualfon was fantastic.
    The good thingsI have experienced earning big salary.
    The challengesIt does not offer permanent work from home that I prefer.
    5.0
    Quality assurance analyst
    Jan 2022
    Dumaguete City Negros Oriental7 to 8 years in the role, current employee
    Awesome and always keep us updated on new job opportunities
    The good thingsAlways updated on available jobs
    The challengesHandling different individuals with different persoalities
    5.0
    Customer representative
    Jan 2022
    Dumaguete City Negros Oriental5 to 6 years in the role, former employee
    Needs more improvement
    The good thingsThey will cater to you properly and help you grow.
    The challengesNeed to compensate employees much better.
    5.0
    Customer service representative
    Mar 2019
    Dumaguete City Negros Oriental3 to 4 years in the role, former employee
    It was a great company where you can meet terrific co-workers.
    The good thingsWorking here is the best work experience i've had, I'd been able to support my family and able to buy stuffs for my personal use. Wokplace is okay, management is still fine but I am looking for another opportunity to get higher salary over the average salary.
    The challengesI worked for 4 years but there's only a little increase on my monthly salary.
    5.0
    Customer care representative
    Apr 2017
    Dumaguete City Negros OrientalLess than 1 year in the role, former employee
    bpo is a good teacher for better communication
    The good thingshigh paying company
    The challengesirate customers
    5.0
    Assistant human resource manager
    Oct 2016
    Dumaguete City Negros Oriental1 to 2 years in the role, former employee
    It's fine though.
    The good thingsThe people are very hardworking and friendly. I love the surroundings and the ambiance. You feel like you're at home. Specially the sleeping quarter, it's very relaxing and you feel like you wanna stay there forever. If given a chance I'd rather stay here as long as I can. I love my workmates, supervisor and team leaders. I have a lot of crushes. The people are so gorgeous, charming and polite. The best thing of working here is how they treat you.
    The challengesThe challenge of working in this company is the working hours, I don't really like my schedule. I know this is work so I should adjust with the set up. I choose this job, so I should accept whatever time is given.
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