Company Profile

    Company overview

    Industry

    Airlines/Aviation

    Company size

    101-1,000

    Primary location

    2nd Floor, Export Wing, PAIR-PAGS Centre, Ninoy Aquino Ave., Pasay City, Philippines
    We are an organization engaged in Ground Handling Services located at the Ninoy Aquino International Airport. Our objective is to provide high quality ground handling services that meet and exceed international standards ensuring efficiency and excellence in service delivery.Philippine Airport Ground Support Solutions, Inc. traces its roots back in April 1996 when PAIRCARGO, our mother company, formed a joint venture with Lufthansa Airport and Ground Services (LAGS) in establishing ground handling services at the Ninoy Aquino International Airport. The newly established Ground Handler was branded as Philippine Airport Ground Services (PAGS).Within two years from its establishment, towards the end of 1998, Lufthansa shares were purchased by Globe Ground GmbH. This resulted in the re-branding of the company name from PAGS, to Globe Ground PAGS - Manila on August 1999. Eventually, Penauille Servisair bought the shares of Globe Ground.In April 2010, Globe Ground PAGS - Manila became a fully-owned local company after PAIRCARGO completely purchased the shares,hence the birth of Philippine Airport Ground Support Solutions.Our company provides a wide variety of Airline services which includes PASSENGER HANDLING, CARGO and MAIL HANDLING, RAMP and LOAD CONTROL SERVICES and LINE MAINTENANCE.

    Jobs at Philippine Airport Ground Support Solutions

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    at PHILIPPINE AIRPORT GROUND SUPPORT SOLUTIONS, INC.
    Pasay City, Metro Manila
    Responsible for greeting and welcoming visitors, notifies the company personnel of visitors arrivals, and answering telephone calls.
    Responsible for greeting and welcoming visitors, notifies the company personnel of visitors arrivals, and answering telephone calls.
    classification: Administration & Office SupportAdministration & Office Support
    29d ago
    29d ago

    at PHILIPPINE AIRPORT GROUND SUPPORT SOLUTIONS, INC.
    Pasay City, Metro Manila
    Primarily responsible for managing the supply of the Company’s uniform and ensure that there are sufficient numbers of uniforms per Department.
    Primarily responsible for managing the supply of the Company’s uniform and ensure that there are sufficient numbers of uniforms per Department.
    classification: Human Resources & RecruitmentHuman Resources & Recruitment
    29d ago
    29d ago

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    Reviews overview

    3.655 ratings in total
    5
    18
    4
    16
    3
    10
    2
    5
    1
    6
    57%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Philippine Airport Ground Support Solutions?

    AI summary of recent reviews

    Philippine Airport Ground Support Solutions offers valuable opportunities for career development in the aviation industry, with employees particularly appreciating the learning experience and exposure to different cultures. The friendly work environment and camaraderie among colleagues create a supportive atmosphere, while health insurance benefits and bonuses provide some additional compensation for regular employees.

    However, employees face several challenges, including compensation levels that some feel could better reflect the demanding nature of the work. The working hours can be extensive, often reaching 10-12 hours per day, and the scheduling system can make it difficult to maintain work-life balance. There are also ongoing concerns about equipment maintenance and staffing levels which can impact daily operations.

    Recent reviews

    5.0
    Student Intern
    Jan 2026
    Angeles City PampangaLess than 1 year in the role, former employee
    My time at PAGSS helped me develop practical ground operations abilities and professional viewpoint.
    The good thingsDuring my time with Philippine Airport Ground Support Solutions, Inc (PAGSS), I gained initial experience of airport ground handling and support operations. I learned how different departments work together to provide safe, efficient, and on-time aircraft operations. My experience taught me the value of collaboration, discipline, and following safety regulations in an airport working environment. I was able to see and participate in responsibilities involving passenger services, ground operations, and documentation, which improved my communication and attention to detail. Overall, my time at PAGSS allowed me to apply what I learned in a practical situation, developing professionalism, dedication, and confidence in the aviation business.
    The challengesStaying at PAGSS may give useful aviation experience and skill development. However, enhancing compensation, staffing, scheduling and support systems would make it easier and more satisfying for employees.
    2.0
    Operator
    Aug 2025
    Paranaque City Metro Manila1 to 2 years in the role, former employee
    A mismanage company that use to be great.
    The good thingsThe comradery is the only thing I can think of and the health insurance
    The challengesThe work load is not justifiable for the salary you get, not even a single dime on hazard pay despite the risk as operators face everyday. The company accepts contracts despite having low of man power biting more than the company could chew leading to a very avoidable mistakes that would cause the company a lot of money to pay and blames the operator on said mistakes because of the companies oversight of lack man power. Equipment breakdowns are a common sight mechanics struggle to replace parts because there's no replacement parts leading to cannibalizing other units leading to other units to be broken down permanently gathering dust and rusting away. Operators have to make do with faulty equipment's on the daily basis because surprise the company is also lacking on that department as well, Operators had to risk their license for using said equipment because if they don't theirs n other equipment to use despite all this the company lend this equipment to other company.
    4.0
    Flight Dispatcher / Turnaround Coordinator
    Jun 2023
    Pasay City Metro Manila7 to 8 years in the role, former employee
    Challenging place but still worth it.
    The good thingsFriendly environment, good health benefits, and bonuses after regular, and the best place to start your aviation career path.
    The challengesBe flexible on any kind of shift, be able to work in any weather, and don't be late.
    Ratings for Philippine Airport Ground Support Solutions are shared as-is from employees in line with our community guidelines
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