Philippine Airlines
    (115 reviews)

    Company Profile

    Company overview

    Industry

    Airlines/Aviation

    Specialities

    Employee Engagement, Learning and Development, Customer Experience

    Company size

    More than 10,000

    Primary location

    Lucio K. Tan Jr. Center, Pasay City, Metro Manila, Philippines
    Philippine Airlines is the pioneer flag carrier of the Philippines. Since our founding in 1941, we have grown our network to 31 domestic and 39 international destinations.PAL is the only full service carrier in the country, where passengers enjoy luxurious cabin amenities, inflight entertainment and connectivity, sumptuous inflight dishes, and heartwarming service.For 84 years, we have been taking you to your life’s journeys - your exciting travels, your new beginnings, and your happy homecomings. As you journey through life in the years to come, we bring the best of the Philippines and the best of the Filipino to you.

    Our mission statement

    To deliver safe, reliable, efficient, and pleasant travel experience exceeding passenger expectations.To provide a satisfying career to our employees and adequate returns to stockholders.To represent the best of the Philippines, the Best of Filipinos to the world.

    Awards and accreditations

    Employer of the Year- National Capital Region Exemplar (PMAP) 2024
    Employer of the Year- National Capital Region Exemplar (PMAP) 2024
    Best Employer Brand (Linkedin) 2024
    Best Employer Brand (Linkedin) 2024

    Gallery photos

    Reviews overview

    4.3115 ratings in total
    5
    73
    4
    23
    3
    8
    2
    3
    1
    8
    86%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at Philippine Airlines?

    AI summary of recent reviews

    Employees at Philippine Airlines appreciate the travel benefits that allow them and their families to travel for free, as well as the positive work environment with good camaraderie and supportive colleagues. They also value the employee benefits such as competitive salaries, bonuses, and healthcare, and the opportunity to experience different cultures through their work.

    However, there are potential challenges, such as adapting to irregular work schedules, including night shifts, holidays, and time zone changes. Dealing with customer complaints and language barriers when assisting international passengers can also be difficult. Additionally, the airline industry is susceptible to external factors such as weather, calamities, and travel restrictions, which can impact operations. Some reviewers also mention the seniority system as a potential challenge, where newer employees may have less voice or opportunities.

    Recent reviews

    4.0
    Ground Crew
    Feb 2024
    Zamboanga City Zamboanga Del Sur
    Good to work with
    The good thingsto interact differently
    The challengeson how to handle high-rate customers during cancelled flights
    4.0
    Desktop management division
    Jun 2023
    Less than 1 year in the role, former employee
    Good experience , nice workplace
    The good thingsVery nice environment and easy to work with other employees
    The challengesTheres a lot of challenges working in this company, like u need to finish a task before the deadline
    5.0
    International Flight Steward
    May 2023
    Great experience! They treat you very well ( company) Also the benefits are great!
    The good thingsEverything, fun, experience, money, friends and benefits.
    The challengesTime zone plus flight delays. .
    Ratings for Philippine Airlines are shared as-is from employees in line with our community guidelines
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