After years of dedication, I feel it’s best to move on and find a company that truly values employees, offers fair pay, and real growth opportunities.The good things30 paid leave credits / Family like culture / Shuttle Service / 14 month pay
The challengesI’ve been with the company for over X years. It was a great place to work at first, but the environment has become toxic over time. There’s little chance for career growth. Skilled agents are given higher-level tasks only temporarily and then moved back with no clear path for promotion. Even as a strong performer, tenured employees like me don’t get recognized or rewarded. The company often changes targets, making them hard to reach, which leads to lower annual increases. They say salaries are market-aligned? Hey, loyal agents are still underpaid compared to less-performing new hires. Plus ₱500 transpo allowance doesn’t go far with today’s costs! While they offer a WFH setup, there’s no internet allowance provided. They hold FGDs claiming to listen to employee feedback, but it often feels like the concerns are ignored. Petsure offers poor work-life balance and is no longer a great place to work :(