Employees at Paymaya appreciate the hybrid work setup, good office environment, and opportunities to learn, especially in the fintech and digital space. They highlight the great team, supportive bosses, and good management. The benefits, including food allowance, HMO, and competitive salaries, are also praised. Paymaya prioritises work-life balance and mental well-being of its employees.
However, some potential challenges include the need for a strong and continuous internet connection for the hybrid work setup. Certain roles, such as Level 1 support, may experience a heavy workload with long hours and limited breaks. There are also potential issues with administrative processes, such as procurement, finance, and payroll, which may lead to delays or contract terms not being followed. Additionally, a few candidates have reported issues with the hiring process, such as lack of communication or follow-up.